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Hilton Garden Inn Louisville/Northeast

3.0 star property

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Photo gallery for Hilton Garden Inn Louisville/Northeast

Beach
Lobby
Point of interest
Point of interest
Casino

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Bar
  • Parking available
  • Breakfast available
  • Pool

Explore the area

Map
9850 Park Plaza Ave, Louisville, KY, 40241
  • Paddock Shops
    ‪2 min walk‬
  • Norton Brownsboro Hospital
    ‪4 min drive‬
  • E.P. Tom Sawyer State Park
    ‪5 min drive‬
  • Louisville, KY (SDF-Louisville Intl.)
    ‪22 min drive‬

Room options

View all photos for Room, Accessible

Room, Accessible | Premium bedding, desk, laptop workspace, iron/ironing board

Room, Accessible

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Premium bedding, desk, laptop workspace, iron/ironing board

Executive Suite, 1 King Bed

  • 64 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Accessible

Suite, Accessible | Living area | 42-inch flat-screen TV with premium TV channels, TV

Suite, Accessible

  • 64 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for King deluxe evolution suite

Premium bedding, desk, laptop workspace, iron/ironing board

King deluxe evolution suite

  • 34 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed

Premium bedding, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed

  • 64 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for King evolution room

Premium bedding, desk, laptop workspace, iron/ironing board

King evolution room

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible

Premium bedding, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds, Accessible

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Two queens evolution room

Two queens evolution room | Premium bedding, desk, laptop workspace, iron/ironing board

Two queens evolution room

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Accessible, Bathtub (Mobility/Hearing)

Deluxe Room, 1 King Bed with Sofa bed, Accessible, Bathtub (Mobility/Hearing) | Living area | 42-inch flat-screen TV with premium TV channels, TV

Deluxe Room, 1 King Bed with Sofa bed, Accessible, Bathtub (Mobility/Hearing)

  • 34 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Premium bedding, desk, laptop workspace, iron/ironing board

Room, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Drinks & Snacks)

Premium bedding, desk, laptop workspace, iron/ironing board

Room, 1 King Bed (Drinks & Snacks)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed

Deluxe Room, 1 King Bed with Sofa bed | Living area | 42-inch flat-screen TV with premium TV channels, TV

Deluxe Room, 1 King Bed with Sofa bed

  • 34 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Drinks & Snacks)

Premium bedding, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds, Non Smoking (Drinks & Snacks)

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Hilton Garden Inn Louisville/Northeast

Pet-friendly Louisville hotel connected to a shopping centre, steps from Paddock Shops
This hotel features an indoor pool, a restaurant and a 24-hour fitness centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a 24-hour business centre and coffee/tea in a common area.
Hilton Garden Inn Louisville/Northeast offers 135 accommodations with coffee/tea makers and complimentary newspapers. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

Children aged under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Hilton Garden Inn Louisville/Northeast. During your stay, you'll be connected to a shopping centre and just a quick walk from Paddock Shops. Free WiFi in public areas, free self-parking and an indoor pool are available.
  • Free WiFi and wired Internet
  • Free self-parking
  • Enjoy American cuisine while dining at Great American Grill
  • Buffet breakfast served daily for a fee
  • Motorhome/coach/lorry parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a 24-hour business centre and meeting rooms
  • On-site recreation includes a 24-hour gym
  • Steps from Paddock Shops and 11 minutes by car from Mall St. Matthews
  • Cats and dogs welcome for a fee
Hilton Garden Inn Louisville/Northeast offers its guests an indoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 3003 square feet (279 square metres) and includes conference space. The business-friendly Hilton Garden Inn Louisville/Northeast also features a vending machine, a garden, and coffee/tea in common area. Free self parking is available.

For a fee, guests can enjoy buffet breakfast on weekdays from 6 AM to 10 AM and at the weekend from 7 AM to 11 AM.
Great American Grill – This restaurant specialises in American cuisine and serves breakfast and dinner.
The Pavillion Lounge – This bar specialises in American cuisine and only serves light fare. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6 AM to 10 AM on weekdays and 7 AM to 11 AM on weekends; USD 13.95 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Great American Grill
  • The Pavillion Lounge

Things to do

  • 24-hour gym
  • Indoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 3,003 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Free cot
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: noon
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 13.95 per person
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Cleaning/housekeeping/linen are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards and cash
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6 AM to 10 PM
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Hotel Louisville Ne
Hilton Garden Inn Louisville Ne
Hilton Garden Inn Louisville Northeast Hotel
Hilton Louisville Northeast
Hilton Garden Inn Louisville Northeast
Hilton Garden Inn Louisville/Northeast Hotel
Hilton Garden Inn Louisville/Northeast Louisville
Hilton Garden Inn Louisville/Northeast Hotel Louisville

Hilton Garden Inn Louisville/Northeast Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 83 out of 129 reviews
Rating 8 - Good. 30 out of 129 reviews
Rating 6 - Okay. 10 out of 129 reviews
Rating 4 - Poor. 3 out of 129 reviews
Rating 2 - Terrible. 3 out of 129 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Jim

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Kevin

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Jan 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Karakat

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service
nice and friendly service
Stayed 2 nights in Dec 2024

6/10 Okay

Mary, Lafayette

Travelled with family, Travelled with family and small children
Disliked: Amenities
We were really disappointed the pool was not in working order. This was one of the main reasons we booked as we were traveling with our daughter. The front desk assistant was hidden behind the door for extended period and no one was in the lobby. The room was dated and needed repairs. The bathtub was in rough shape.
Stayed 2 nights in Dec 2024

8/10 Good

Dawn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right next to big, nice, modern shopping center. Room was clean. Exercise room was good. Lobby was nice. Staff were very polite, courteous , and friendly. One elevator seemed to go out on the last day, so that made things take a little longer, but not a huge deal.
Stayed 3 nights in Dec 2024

10/10 Excellent

Frank Of

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay
Stayed 1 night in Dec 2024

10/10 Excellent

Rhonda

Travelled with family
Liked: Amenities
Excellent hotel. Very clean and the staff was very nice.
Stayed 3 nights in Dec 2024

8/10 Good

Siah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and fast check in
Stayed 1 night in Dec 2024

8/10 Good

Jason

Stayed 2 nights in Dec 2024

10/10 Excellent

Corey

Stayed 1 night in Nov 2024

6/10 Okay

Matthew

Liked: Cleanliness, property conditions & facilities, room comfort
Breakfast is not continental
The check-in was quick, the room was spacious and clean, and the bed was comfortable. Don't get caught thinking their buffet breakfast is continental, even though you get the same as any other hotel's continental breakfast, this one will cost you $15.00 per person. A family of five. three small children were also surprised because they were charged the same for the buffett.
Stayed 1 night in Nov 2024

10/10 Excellent

Ronald, Whitinsville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the service. Staff were super kind and informative.
Stayed 2 nights in Nov 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

tamara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, bright, welcoming. Excellent staff, both efficient and personable.
Stayed 1 night in Nov 2024

10/10 Excellent

Shirley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff.
Stayed 1 night in Nov 2024

10/10 Excellent

Mike

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Robert

Stayed 1 night in Oct 2024

4/10 Poor

Albert

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
We were placed in a room next to the elevator which was very noisy. We asked to be moved and were moved to a room closer to the interstate.
Stayed 1 night in Nov 2024

2/10 Terrible

padmaja

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
It’s like horrible bedding and towels are not cleaned toilet was bad Never had this kind of Hilton
Stayed 1 night in Nov 2024

8/10 Good

Alalesa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Love this hotel. Wish the breakfast was complimentary.
Stayed 1 night in Nov 2024

10/10 Excellent

Todd

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. Great location. Room was not as clean in areas than most hotels. Breakfast was good.
Stayed 2 nights in Oct 2024

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again
Clean, comfortable, and high end look and feel.
Stayed 1 night in Oct 2024

10/10 Excellent

Ann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location
Stayed 1 night in Oct 2024