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Holiday Inn Express & Suites Louisville Downtown by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Louisville Downtown by IHG

Exterior
Interior
Exterior
City view
Premium bedding, down duvets, in-room safe, desk

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Gym
  • Housekeeping
  • Laundry
  • 24/7 front desk

Explore the area

Map
800 W Market St, Louisville, KY, 40202
  • Louisville Slugger Museum
    ‪3 min walk‬
  • Kentucky International Convention Center
    ‪9 min walk‬
  • KFC Yum Center
    ‪12 min walk‬
  • Louisville, KY (SDF-Louisville Intl.)
    ‪12 min drive‬

Room options

View all photos for Standard Room

Premium bedding, down duvets, in-room safe, desk

Standard Room

  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible (Mobility, Roll-In Shower)

Premium bedding, down duvets, in-room safe, desk

Suite, 1 Bedroom, Accessible (Mobility, Roll-In Shower)

  • 32 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Accessible (Communication, Accessible Tub)

Premium bedding, down duvets, in-room safe, desk

Suite, 1 Bedroom, Accessible (Communication, Accessible Tub)

  • 32 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Communication, Roll-In Shower)

Premium bedding, down duvets, in-room safe, desk

Suite, 1 Bedroom, Accessible (Communication, Roll-In Shower)

  • 32 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Accessible (Mobility, Accessible Tub)

Premium bedding, down duvets, in-room safe, desk

Suite, 1 Bedroom, Accessible (Mobility, Accessible Tub)

  • 32 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Premium bedding, down duvets, in-room safe, desk

Suite, 1 Bedroom

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Premium bedding, down duvets, in-room safe, desk

Suite, 1 Bedroom

  • 32 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Hearing)

Premium bedding, down duvets, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible (Hearing)

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Premium bedding, down duvets, in-room safe, desk

Standard Room, 2 Queen Beds

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communcation Accessible)

Premium bedding, down duvets, in-room safe, desk

Standard Room, 1 King Bed, Accessible (Communcation Accessible)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, down duvets, in-room safe, desk

Standard Room, 1 King Bed

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

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About this property

Holiday Inn Express & Suites Louisville Downtown by IHG

Hotel with free breakfast, steps from Louisville Slugger Museum
This smoke-free hotel features a 24-hour fitness centre, a 24-hour business centre and coffee/tea in a common area. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a business centre, a meeting room and dry cleaning are on-site.
Holiday Inn Express & Suites Louisville Downtown by IHG offers 145 accommodations with a safe and coffee/tea makers. Beds feature down duvets and premium bedding. Flat-screen televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include complimentary toiletries and hairdryers.

This Louisville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and fans. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre.
The free breakfast at Holiday Inn Express & Suites Louisville Downtown by IHG gets good marks from our customers. During your stay, you're just a quick walk from Louisville Slugger Museum. You'll find features such as free WiFi in public areas, plus a 24-hour gym and a 24-hour business centre.
  • Free buffet breakfast served daily
  • Free WiFi
  • Motorhome/coach/lorry parking available for a fee
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the comfy beds and cleanliness
  • Steps from Louisville Slugger Museum and 4 minutes on foot from Frazier International History Museum
Public spaces have free WiFi. A 24-hour business centre and a meeting room are available. Free breakfast is served daily. A 24-hour fitness centre, a vending machine, and coffee/tea in common area are also featured at the business-friendly Holiday Inn Express & Suites Louisville Downtown by IHG.

This Louisville hotel is smoke free.

Guests are served a free buffet breakfast daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Offsite parking available (USD 21 per day)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Fan
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Sunday:
  • Restaurant
  • Fitness facility
The following facilities are closed on Friday and Saturday:
  • Restaurant
  • Fitness facility

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 16 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 21 per day (50 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 16 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Louisville Downtown Hotel
Holiday Inn Express Louisville Downtown Hotel
Holiday Inn Express Louisville Downtown
Hotel Holiday Inn Express & Suites Louisville Downtown
Holiday Inn Express & Suites Louisville Downtown Louisville
Holiday Inn Express Suites Louisville Downtown
Holiday Inn Express Hotel
Holiday Inn Express
Express Louisville Downtown
Holiday Inn Express Suites Louisville Downtown
Holiday Inn Express Suites Louisville Downtown by IHG
Holiday Inn Express Suites Louisville Downtown an IHG Hotel
Holiday Inn Express & Suites Louisville Downtown by IHG Hotel

Holiday Inn Express & Suites Louisville Downtown by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 903 out of 1456 reviews
Rating 8 - Good. 324 out of 1456 reviews
Rating 6 - Okay. 108 out of 1456 reviews
Rating 4 - Poor. 57 out of 1456 reviews
Rating 2 - Terrible. 64 out of 1456 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Jill

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I booked the room using the Expedia app and found that the hotel significantly overcharged me the quoted price. When I inquired about the discrepancy the general manager of the hotel said, “I will look into it and get back to you within 24 hours.” Never received that call - and after calling 3 more times, being told he’d call me back, and never hearing from him, I filed a dispute with my credit card company. Very disappointed that a Holiday Inn Express would just choose to be unresponsive to an IHG member of 20 years.
Stayed 2 nights in Jan 2025

4/10 Poor

Jayson

Stayed 2 nights in Dec 2024

10/10 Excellent

Peng

Stayed 1 night in Jan 2025

10/10 Excellent

william

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great hotel and hospitality but the area outside was very trashy.
Stayed 1 night in Jan 2025

10/10 Excellent

Travis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and roomy good service good breakfast and the room was clean and smelled good!
Stayed 1 night in Dec 2024

8/10 Good

Chris

Stayed 1 night in Jan 2025

10/10 Excellent

Alison

Stayed 2 nights in Jan 2025

10/10 Excellent

Danica

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice.
Stayed 1 night in Jan 2025

10/10 Excellent

Deja

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Janice, Lincoln

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location near restaurants and downtown attractions.
Stayed 1 night in Jan 2025

10/10 Excellent

Vijay

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Well kept property and staff was pleasant. Garage parking next to the hotel is okay and not too far
Stayed 1 night in Jan 2025

10/10 Excellent

Ian

Stayed 1 night in Jan 2025

2/10 Terrible

Bobby

Don’t. Get an uber to airport
Stayed 1 night in Sep 2024

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Reasonable and great staff

Incredibly helpful staff
Stayed 2 nights in Jan 2025

10/10 Excellent

Deja

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Devon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This room was wonderful! Clean, great view, wonderful staff who checked me in. It will he my go to spot from now on.
Stayed 1 night in Jan 2025

10/10 Excellent

Matthew

Stayed 2 nights in Dec 2024

8/10 Good

Jenny, Lafayette

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Skittles was amazing at the front desk. I needed to end my visit sooner than expected and she made it happen along with a refund.
Stayed 4 nights in Jan 2025

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

clean even in the corners

Stayed 1 night in Jan 2025

2/10 Terrible

Angela, Mayfield

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Very unsafe! I had to find a place to park in a garage door from the hotel @ night in the cold packing severe bags up & down stairs to & from a garage to the hotel. I witnessed one of the staff had his vehicle broken into. Him & the hotel guard were running around hysterically. I had trouble getting to my room in the elevator due to I couldn’t pack my key code to start the elevator with all my bags because the elevator didn’t work without a key code. It wouldn’t take me to my room. I ended up just leaving the hotel and going to a different hotel. It was terrible. I felt very unsafe the way everything was set up and everything that was going on. Not to mention what I already said about the parking garage. The price of this hotel was overrated for everything that happened here!
Stayed 3 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Dec 2024

8/10 Good

Crystal

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Walking distance from the Louisville Slugger museum
Stayed 1 night in Oct 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love it here
Stayed 1 night in Jan 2025

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room and staff. Terrible tv options, didn’t offer Netflix or other options.
Stayed 2 nights in Dec 2024