2/10 Hirveä
Mike
Matkusti ryhmän kanssa
23.9.2024
Huonoa: Henkilökunta ja palvelu
Tried to check in at 12:30. The lady didn’t allow me to, which is understandable, but then didn’t confirm that u was in town, parked at the hotel, and that I tried to check in. She also didn’t get off the phone the whole time I was talking to her. But most importantly, she didn’t mention anything about having to make sure I called back or anything before 10pm. So at 10pm they gave my room away. I was left without a place to stay. Not cool, since I had booked 8 mo in advance and paid for the room, and checked the status just 2 weeks earlier. They didn’t call when they were going to give it away/verify I was going to check in, only afterwards to tell me I didn’t have a room.
Mike
Yöpyi 2 yötä syyskuussa 2024