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Holiday Inn Louisville East - Hurstbourne by IHG

3.0 star property

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Photo gallery for Holiday Inn Louisville East - Hurstbourne by IHG

Standard Room, 2 Queen Beds | Desk, blackout curtains, iron/ironing board, free cots/infant beds
Indoor pool, pool loungers
Daily buffet breakfast (USD 15 per person)
Exterior
Suite, 1 Bedroom | Desk, blackout curtains, iron/ironing board, free cots/infant beds

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
1325 South Hurstbourne Parkway, Louisville, KY, 40222
  • Place, Hunnington Place Shopping Center
    ‪14 min walk‬
  • Place, Malibu Jack's
    ‪17 min walk‬
  • Place, Jeffersontown Commons Shopping Center
    ‪6 min drive‬
  • Airport, Louisville, KY (SDF-Louisville Intl.)
    ‪12 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

Room amenity

Standard Room, 2 Queen Beds

8.0 out of 10
Very good
(10 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Double Beds, Accessible, Non Smoking (Communications)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 2 Double Beds, Accessible, Non Smoking (Communications)

8.6 out of 10
Excellent
(4 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Desk, blackout curtains, iron/ironing board, free cots/infant beds

Suite, 1 King Bed

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(23 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 2 Double Beds

8.8 out of 10
Excellent
(11 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Mobility Accessible, Non Smoking (Communications)

Standard Room, 1 King Bed, Mobility Accessible, Non Smoking (Communications) | Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Mobility Accessible, Non Smoking (Communications)

9.4 out of 10
Exceptional
(3 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds

Premium Room, 2 Double Beds | Desk, blackout curtains, iron/ironing board, free cots/infant beds

Premium Room, 2 Double Beds

9.0 out of 10
Wonderful
(2 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Room amenity

Standard Room

10.0 out of 10
Exceptional
(2 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub, Non Smoking (Communications)

Standard Room, 1 King Bed, Accessible Bathtub, Non Smoking (Communications) | Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Accessible Bathtub, Non Smoking (Communications)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Desk, blackout curtains, iron/ironing board, free cots/infant beds

Suite, 1 Bedroom

  • Sleeps 2
  • 1 Single Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed | Desk, blackout curtains, iron/ironing board, free cots/infant beds

Premium Room, 1 King Bed

9.0 out of 10
Wonderful
(8 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior
Holiday Inn Express Hotel & Suites Louisville East by IHG
  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
4.6 out of 5, Wonderful, 762 reviews
The price is €83
includes taxes & fees
2 Jan - 3 Jan 2026
Holiday Inn Express Hotel & Suites Louisville East by IHG

About this property

Holiday Inn Louisville East - Hurstbourne by IHG

Suburban hotel with free local area shuttle and fitness centre
This smoke-free hotel features an indoor pool, a restaurant and a fitness centre. Free WiFi in public areas, free self parking and a free area shuttle are also provided. Other amenities include a bar/lounge, a snack bar/deli and coffee/tea in a common area.
Holiday Inn Louisville East - Hurstbourne by IHG offers 187 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with premium satellite channels.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

Guests aged under 18 years old are not allowed in the fitness facility.

Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Louisville East - Hurstbourne by IHG. During your stay, you'll be close to Oxmoor Center. Features include free WiFi in public areas, free self-parking and a free area shuttle.
  • Free WiFi
  • Free self-parking
  • Enjoy American cuisine while dining at Winners Circle Restaurant
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym
  • 6 minutes by car from Oxmoor Center and 8 minutes from Mall St. Matthews
  • Free local-area shuttle service
  • Dogs welcome for a fee
Holiday Inn Louisville East - Hurstbourne by IHG offers its guests an indoor pool and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and 12 meeting rooms. Event space at this hotel measures 22000 square feet (2044 square metres) and includes conference space. A vending machine, multilingual staff, and a picnic area are also featured at the business-friendly Holiday Inn Louisville East - Hurstbourne by IHG. A free area shuttle within 2 miles is available. Self parking is free.

This 3-star Louisville hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 9:00 AM.
Winners Circle Restaurant – This restaurant specialises in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle up to 2 miles
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 9:00 AM for a fee: USD 15 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Winners Circle Restaurant

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free area shuttle
  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service

Business services

  • 12 meeting rooms
  • 22,000 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Hand-held showerhead
  • Lift
  • Low-height counter and sink
  • Low-height door lock
  • Low-height view port in door
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 2 buildings
  • 7 floors
  • Banquet hall
  • Built in 1986
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 40 per accommodation, per day
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 50 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 15 per person
  • Pet fee: USD 40 per accommodation, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 50 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hurstbourne
Holiday Inn Hurstbourne Hotel
Holiday Inn Hurstbourne Hotel Louisville East
Holiday Inn Louisville East
Holiday Inn Louisville East Hurstbourne
Holiday Inn Louisville East Hurstbourne Hotel
Louisville Hurstbourne By Ihg
Holiday Inn Louisville East Hurstbourne
Holiday Inn Louisville East Hurstbourne an IHG Hotel
Holiday Inn Louisville East - Hurstbourne by IHG Hotel
Holiday Inn Louisville East - Hurstbourne by IHG Louisville

Holiday Inn Louisville East - Hurstbourne by IHG Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 267 out of 668 reviews
Rating 8 - Good. 200 out of 668 reviews
Rating 6 - Okay. 100 out of 668 reviews
Rating 4 - Poor. 60 out of 668 reviews
Rating 2 - Terrible. 41 out of 668 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Brent

Stayed 1 night in Sep 2025

8/10 Good

Paola

Travelled with family, Travelled with pets
Liked: Amenities
Disliked: Cleanliness
Room was clean, shower head pressure was not great. The entrance is rundown and looks a little sketchy at first.
Stayed 1 night in Sep 2025

6/10 Okay

Edward

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service
Good place to stay at
Stayed 3 nights in Sep 2025

4/10 Poor

Devin, Covina

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
There is a boarded up abandoned building that you must pass to reach entrance of hotel that is the same color as the holiday inn so at first appearance it is a part of holiday inn. There’s several water damaged areas in ceiling on the main floor of the hotel. After a 10-15 minute down pour of rain Saturday night I could hear a constant water drip on my window seal for the remainder of my stay which means there’s pour drainage and water was accumulated from somewhere up higher that the 4th floor. For average of $198.12 a night for 4 nights stay this was more of a $79 a night experience. Unacceptable for a Holiday Inn brand in my opinion.
Stayed 4 nights in Sep 2025

10/10 Excellent

Marion, Stockbridge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe& Clean property
Stayed 2 nights in Aug 2025

4/10 Poor

Anne

Stayed 1 night in Sep 2025

8/10 Good

Soni

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Brett

Stayed 2 nights in Sep 2025

2/10 Terrible

Stephanye

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff was just about the only nice thing about this property. It was old dirty my thermostat was broken, got locked out of my room several times. The water pressure was terrible. And the abandoned building up against it when you pulled in looked like a scene out of a scary crime scene! They never came to clean my room and the cracks in the walls inside and out were an eyesore. At one point standing waiting for a car they were dumping rocks off of the roof right at the entrance. Terrible experience for my children and I!!
Took my own trash out after 4 days
Amber came to clean and refresh towels
Dose not look like the website
Stayed 4 nights in Sep 2025

10/10 Excellent

Bridget

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Zenda

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities

Needs Improvement

The 1st assigned room, the air/heating unit was visible in need of repair! Moved to a 2nd room with visible mode in the bathroom. (I have asthma) The windows can be opened, which was unusual, especially for our 1st floor room. The hotel is under construction. Maybe they need close and finish the repairs before booking to customers.
Stayed 1 night in Aug 2025

4/10 Poor

Tiffany

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

Old hotel

The staff and room were excellent. The black mold on the ceiling and crumbling walls were not great.
Stayed 3 nights in Sep 2025

2/10 Terrible

Tina

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Refrigerator didn't work but all in all it was a nice stay.
Stayed 2 nights in Aug 2025

10/10 Excellent

Memphis

Travelled with family
Liked: Staff & service, room comfort

Great Staff!!

Every staff member was extremely polite and professional. Room was great for price. Only downfall was a hotel event was occuring so most of the hotel was closed off, but that is on me for not checking for events before booking.
Stayed 2 nights in Aug 2025

10/10 Excellent

Diane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lots of restaurants and things to do nearby. We went to Malibu Jack's and the kids especially had a great time
Stayed 2 nights in Jul 2025

4/10 Poor

Robert

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great location
Stayed 1 night in Jul 2025

8/10 Good

Ronda

Stayed 3 nights in Jul 2025

6/10 Okay

Marion, Stockbridge

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

4/10 Poor

Brooke

Travelled with family
Disliked: Property conditions & facilities
My experience was terrible. At check in my key didn’t work, I returned it and they fixed it. I went back upstairs to check into my room and it was someone else’s room!! After the third time, I finally was able to get into the right room. It smelled funny and wasn’t the cleanest!! To top Everything off the cable wasn’t working for the two days of my stay. I would not stay at this Holiday Inn again.
Stayed 1 night in Jul 2025

4/10 Poor

Abby

There was black mold in the hotel halls. The hotel room was humid and muggy. The bath tub didn’t drain properly and we had to shut off the shower multiple times to complete our shower. We were scheduled to be there 2 nights but left after 1. Sad for a Holiday Inn.
Stayed 2 nights in Jun 2025

6/10 Okay

Lisa

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel was okay. It was clean and the staff was very nice and friendly. But there is an old section of the hotel that needs to be torn down. It’s all boarded up and looks uninhabitable. From our room window overlooking the area it’s disgusting, water standing, old furniture outside, it’s just unsanitary and unsightly.
Stayed 2 nights in Jun 2025

8/10 Good

michael

Stayed 1 night in Jun 2025

10/10 Excellent

Nola

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Except for the filthy microwave our stay was great. Our room was clean. Our bed was new and clean and and our pillows were great too. We didn’t find any bugs.
Stayed 3 nights in Jun 2025

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