Staybridge Suites - Louisville - East, an IHG Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Staybridge Suites - Louisville - East, an IHG Hotel

Exterior
Exterior
Premium bedding, in-room safe, desk, iron/ironing board
BBQ/picnic Area
Seasonal outdoor pool

Reviews

8.0 out of 10

Very good

Popular amenities

  • Breakfast included
  • Pool
  • Parking available
    Parking available
  • Gym
    Gym
  • Housekeeping
    Housekeeping
  • Pet-friendly
    Pet-friendly

Explore the area

Map
11711 Gateworth Way, Louisville, KY, 40299
  • Southeast Christian Church
    12 min walk
  • IceLand Sports Complex
    9 min drive
  • E.P. Tom Sawyer State Park
    9 min drive
  • Louisville, KY (SDF-Louisville Intl.)
    17 min drive

Room options

Studio Suite

  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, 1 Queen Bed, Accessible, Kitchen (Mobility Tub)

  • 56 sq m
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Bedroom, Kitchen

  • 56 sq m
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Bedroom, Kitchen

  • 74 sq m
  • Sleeps 4
  • 1 King Bed

Studio Suite, 1 Queen Bed, Kitchen

  • 56 sq m
  • Sleeps 4
  • 1 Queen Bed

Room, 1 Bedroom, Accessible, Kitchen (Mobility Roll-In Shower)

  • 56 sq m
  • Sleeps 4
  • 1 Queen Bed

Suite, 2 Bedrooms, Kitchen

  • Sleeps 8
  • 1 Queen Bed and 2 Double Beds

Similar properties

About this property

Staybridge Suites - Louisville - East, an IHG Hotel

Louisville hotel in Middletown with free breakfast and fitness centre
Along with a fitness centre, this smoke-free hotel has a seasonal outdoor pool and a business centre. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include self parking, conference space and laundry facilities.
Staybridge Suites - Louisville - East, an IHG Hotel offers 94 air-conditioned accommodations with DVD players and a safe. Beds feature premium bedding. Televisions come with satellite channels. Accommodation at this 3-star hotel has kitchens with full-sized fridge/freezers, microwaves, dishwashers and coffee/tea makers. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at Staybridge Suites - Louisville - East, an IHG Hotel. During your stay, you'll be within walking distance of Southeast Christian Church. You'll find features such as free breakfast and free WiFi in public areas, plus a gym. This property offers pet-friendly amenities, such as food and water bowls.
  • Free full breakfast served daily
  • Free WiFi
  • Self-parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front desk safe, a business centre and a meeting room
  • On-site recreation includes a gym
  • 12 minutes on foot from Southeast Christian Church and a 4-minute drive from Village Square Shopping Center
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Staybridge Suites - Louisville - East, an IHG Hotel offers its guests a fitness centre and a seasonal outdoor pool. WiFi is free in public spaces. A business centre and a meeting room are available. Free breakfast is available daily. Event space at this hotel measures 248 square feet (23 square metres) and includes conference space. A terrace, barbecue grills, and a vending machine are also featured at the business-friendly Staybridge Suites - Louisville - East, an IHG Hotel. Parking is available for a fee.

This 3-star Louisville hotel is smoke free.

Guests are served a free buffet breakfast daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 10 per day)

Food and drink

  • Free buffet breakfast available daily

Family friendly

  • DVD player
  • Free cot
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 248 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • DVD player
  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation, per stay
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 10 per day
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include window guards
Front desk staff will greet guests on arrival.

We should mention

  • The seasonal pool will open in May and close in August.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Staybridge Suites Hotel Louisville East
Staybridge Suites Louisville East
Staybridge Suites Louisville East Hotel Louisville
Staybridge Suites Louisville East Hotel
Staybridge Suites Louisville East
Hotel Staybridge Suites - Louisville - East Louisville
Louisville Staybridge Suites - Louisville - East Hotel
Hotel Staybridge Suites - Louisville - East
Staybridge Suites - Louisville - East Louisville
Staybridge Suites Hotel
Staybridge Suites
Staybridge Suites Louisville

Staybridge Suites - Louisville - East, an IHG Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 267 out of 534 reviews" "
Rating 8 - Good. 109 out of 534 reviews" "
Rating 6 - Okay. 65 out of 534 reviews" "
Rating 4 - Poor. 49 out of 534 reviews" "
Rating 2 - Terrible. 44 out of 534 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

William

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
The room was very unclean the carpet smelled terrible. I will say though the staff was nice and the breakfast was pretty darn good
Stayed 2 nights in Aug 2024

10/10 Excellent

Walter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Over all great place
Stayed 2 nights in Aug 2024

8/10 Good

Kenyetta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location! Had a great stay!
Great front desk staff. Nice breakfast spread!
Stayed 1 night in Aug 2024

10/10 Excellent

Jesse

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Kathryn, Chicago

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We were charged for parking but that was not listed on the Expedia website when I booked Other than that nice stay.
Stayed 1 night in Aug 2024

10/10 Excellent

Monica

Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel.
Great hotel, the suite was perfect and clean. Breakfast was good and the pool was perfect and clean. Wonderful about giving us extra towels when needed. We’d definitely stay here again.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jenny

Stayed 2 nights in Aug 2024

10/10 Excellent

Mirza

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a pleasant experience
Stayed 1 night in Aug 2024

4/10 Poor

Walter

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Very Very Disappointed
The hotel could have been a very nice property. The breakfast was great but thats about where it stops. The room smelled and the carpet had damp spots. The bath tube was not clean. And the main issue was that they charged $10 a day for parking, I have never stayed at a rual property that has a regular parking lot charged for parking. I am in the area often and i will think twice before staying at this hotel.
Stayed 2 nights in Aug 2024

6/10 Okay

Dan

Liked: Cleanliness, amenities, property conditions & facilities
Did not like the fact that they charged $10 per day parking fee. If it was downtown Louisville it would be more understandable due to downtown parking situations. But this rather suburban hotel had ample lot parking(no garage). Very obvious this was a way to get more money out of their customers.. While I liked the hotel and location, I will not stay there again due to this obviously blatant money grab!
Stayed 2 nights in Jul 2024

2/10 Terrible

Trina

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking cost here
When you go they do not tell you that you have to pay $10 a day to park in the hotel lot or they will tow you. It's not offsite parking. Pool was cold, free breakfast was not good at all. Missing knob on desk. Paint sagging in bathroom. Coffee pot lid was broke. Almost no chairs at pool. No towels at pool. Latch at pool was door was broken. Only no smoking within 500 ft of hotel or we will fine you $150 and has smoking area that is 25 ft away
Stayed 4 nights in Jul 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Gross
The room was gross. Stained bed base, dirty carpet, dirty tub, and doors that stick. I definitely wouldn’t stay here again.
Stayed 2 nights in Jul 2024

6/10 Okay

Christopher

Stayed 8 nights in Jul 2024

10/10 Excellent

Angie

Stayed 5 nights in May 2024

10/10 Excellent

Yurisleidy

Liked: Cleanliness, staff & service, property conditions & facilities
I liked it
Stayed 2 nights in Jun 2024

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Elizabeth

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great, room was what we expected. All and all a fine stay.
Stayed 3 nights in Jul 2024

2/10 Terrible

Mary

Disliked: Cleanliness, property conditions & facilities
Stayed 7 nights in Jun 2024

4/10 Poor

Verified traveller

Business traveller
Disliked: Staff & service, property conditions & facilities
Bait-and-surcharge
“Bait-and-surcharge” involves marketing an attractive price to gain consumer interest. However, when it comes time to purchase, mandatory surcharges are tacked on. Through this sleight-of-hand, the advertised price is never the final price. This is an unethical business practice. Less than pleased with this hotel because they engage in bait and surcharge as described in the above statement. On their incidentals form they have a $10 parking fee. This is not called out in larger or bolder font on the form (unlike the $100 authorization for other incidentals) so it is easily missed. Nor did the clerk on duty point it out when we checked in. By the time someone arrives at the hotel, having already paid, they are committed to staying or lose even more $$. In this day and age parking a car at a hotel you are registered at should ALWAYS be included.
Stayed 1 night in Jul 2024

10/10 Excellent

Justina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the bedroom being separate from sitting area...breakfast...parking
Stayed 4 nights in Jul 2024

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

6/10 Okay

Charles

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Happy getaway hot so happy
The King bed was very high and hard to get out of. There were dogs on our floor and they kept us awake.The breakfast was a disaster.
Stayed 2 nights in Jun 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
It was a home away from home. My only gripe is paying for parking.
Stayed 1 night in Jun 2024