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Hotel Paradis

4.0 star property

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Photo gallery for Hotel Paradis

Reception
Exterior
Gift shop
Terrace/patio
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Air conditioning
  • Pet-friendly
  • Housekeeping

Explore the area

Map
15, avenue du Paradis, Lourdes, Hautes-Pyrenees, 65100
  • Basilica of the Immaculate Conception
    ‪10 min walk‬
  • Basilica of Our Lady of the Rosary
    ‪10 min walk‬
  • Massabielle Grotto
    ‪11 min walk‬
  • Lourdes (LDE-Tarbes - Lourdes - Pyrenees Intl.)
    ‪15 min drive‬

Room options

View all photos for Superior Double Room

In-room safe, desk, soundproofing, free WiFi

Superior Double Room

  • 26 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds OR 1 Double Bed

View all photos for Quadruple Room

Quadruple Room | In-room safe, desk, soundproofing, free WiFi

Quadruple Room

  • 30 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds OR 4 Single Beds

View all photos for Triple Room, 3 Single Beds

Triple Room, 3 Single Beds | In-room safe, desk, soundproofing, free WiFi

Triple Room, 3 Single Beds

  • 25 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Family Quadruple Room (2 adultes et 2 enfants)

In-room safe, desk, soundproofing, free WiFi

Family Quadruple Room (2 adultes et 2 enfants)

  • 30 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Family Triple Room (2 adultes and 1 enfant)

In-room safe, desk, soundproofing, free WiFi

Family Triple Room (2 adultes and 1 enfant)

  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Double or Twin Room

Double or Twin Room | In-room safe, desk, soundproofing, free WiFi

Double or Twin Room

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

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About this property

Hotel Paradis

Hotel with a rooftop terrace, a quick walk to Stations of the Cross
A restaurant, a bar/lounge and a rooftop terrace are available at this hotel. WiFi in public areas is free. Additionally, a conference centre, self parking and conference space are on-site.
Hotel Paradis offers 298 accommodations with a safe and a hairdryer. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include baths or showers and bidets. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Hotel Paradis, you're just a quick walk from Basilica of the Immaculate Conception. You'll find features such as free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a front desk safe, 2 meeting rooms and a conference centre
  • On-site recreation includes a playground
  • Within a 10-minute walk of Château Fort Pyrenean Museum and Stations of the Cross
  • Local-area shuttle service available for a fee
  • Cats and dogs welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 2691 square feet (250 square metres) and includes a conference centre. A rooftop terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Hotel Paradis. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Lourdes hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.
Hotel Paradis has a restaurant on site.

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge)
  • Secured, uncovered parking on site (EUR 14 per day)
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 14 for adults and EUR 7 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle storage
  • Bicycle tours
  • Piano
  • Playground
  • Shopping
  • TV in common areas

Family friendly

  • Children's games
  • Laundry facilities
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • Conference centre (2,691 square foot of space)

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Bidet
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Towels provided

Entertainment

  • TV

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 15

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 55 lb per pet)
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.60 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 14 for adults and from EUR 7 for children
  • Uncovered self-parking fee: EUR 14 per day
  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hotel Paradis Lourdes
Paradis Lourdes
Paradis Hotel Lourdes
Paradis Lourdes
Hotel Paradis Hotel
Hotel Paradis Lourdes
Hotel Paradis Hotel Lourdes

Hotel Paradis Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 200 out of 500 reviews
Rating 8 - Good. 182 out of 500 reviews
Rating 6 - Okay. 78 out of 500 reviews
Rating 4 - Poor. 24 out of 500 reviews
Rating 2 - Terrible. 16 out of 500 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Cielito

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived late at Hotel Paradis due to our train schedule. The receptionist welcomed us with a warm smile; their names were Roger, Hanin, and Paula. After an exhausting eight-hour trip from Barcelona, Spain, we were starving. To our dismay, all the nearby restaurants were closed. I asked Mr. Hanin if the hotel bar had any food, and in a kind gesture, he brought us a complimentary bowl of biscuits. We really appreciated his kindness and assistance. I noticed a few interesting features in the room. There was a small sink for children, the toilet required pulling up on the flush handle, and the sink drain had a dial to block and release water. The bed was very comfortable, and the room was quiet and clean. The shower and toilet rooms were also separate, which added convenience. The night before we checked out, I asked Mr. Hanin to reserve a taxi for us. He kindly called me in the morning to let us know that he arranged for the breakfast buffet to open early at 6:30 AM just for us. I highly recommend Hotel Paradis if you’re planning a visit to Lourdes. Thank you again for your kindness, Hotel Paradis! We look forward to seeing you again.
Stayed 1 night in Nov 2024

10/10 Excellent

MELISSA DORIANE

Stayed 2 nights in Oct 2024

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious room, fabulous breakfast and extremely friendly staff.Best bang for the buck among 3 hotels in 7 days in Paris.
Stayed 1 night in Oct 2024

2/10 Terrible

Evan

Liked: Cleanliness, property conditions & facilities
Ok
Stayed 2 nights in Oct 2024

2/10 Terrible

Joseph

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Loyrethe

Stayed 1 night in Sep 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for the price and was able to walk to old city. Breakfast was awesome
Stayed 1 night in Sep 2024

6/10 Okay

Andrews

Stayed 2 nights in Sep 2024

10/10 Excellent

Belay

Stayed 5 nights in Aug 2024

10/10 Excellent

Bernardo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 3 nights in Sep 2024

6/10 Okay

merav

Stayed 1 night in Sep 2024

6/10 Okay

Martha

Travelled with family
We unfortunately arrived a day late to our reservation because of train delays. We tried to communicate with the property through phone but as foreigners the phone option did not work. We also attempted to communicate through message on expedia portal but were unsuccessful. When we arrived reception made clear they thought we were a no show and we completely understood. They honored and accommodated us our 2 night that we had originally reserved. The rooms are not very nice they look old and outdated. However the hotel is in a very nice location walking distance to many dining options and to the main cathedral.
Stayed 2 nights in Aug 2024

8/10 Good

Artur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Judith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

2/10 Terrible

Artur

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Problem with air condition. First day a didn't wo

Stayed 2 nights in Aug 2024

10/10 Excellent

Wamidh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the church, many dining olaces, walkable to the museum (Mini-village), very clean, great staff and so very helpful. We had good time.
Stayed 1 night in Jul 2024

8/10 Good

Rhoda

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Travelled with my family and we got a spacious room for the four of us,our room was cleaned on daily basis and our car was safe in their parking though it wasn’t for free.If I was to comeback to Lourdes I would still choose this hotel for our stay.
Stayed 2 nights in Jul 2024

6/10 Okay

carmelita

Travelled with group
location is perfect to the places we wanted to visit . needs improvement in cleanliness needs to provide toiletries
Stayed 3 nights in Jun 2024

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

6/10 Okay

james

Liked: Cleanliness
Disliked: Property conditions & facilities

Could have been better

Hotel room was tired and lacked character. Stains on carpet, scrapes on furniture and walls pictureless - all a bit glum and depressing. One bright spot was the young receptionist who checked us in. Unfortunately she was just leaving for the day. Her colleague, who gave us the impression she was having a really bad day (smiles were extra) when asked if we could have a drink at the bar (which at this point was unmanned) said she couldn't leave reception until a colleague returned - but she couldn't say how long that might take. One guest left to seek a drink elsewhere. We waited and were served a short time later. In fairness to the staff, after dinner we asked if we could have 2 tea bags and some mike (our tray in the room hadn't been replenished) the night porter brought up a full tray whith tea, coffee, milk, biscuits - so it wasn't all bad! Quality of the food at breakfast was I'm afraid just passable and the poorest we've experienced in France.
Stayed 1 night in Sep 2023

10/10 Excellent

Miguel

Stayed 1 night in Sep 2023

10/10 Excellent

Yeshmala

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023

8/10 Good

Merrill

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great
Stayed 4 nights in Jul 2023

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
It was convenient.
Stayed 1 night in Jul 2023

8/10 Good

ROBERT, San Ramon

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location with spacious rooms. Good wifi.
Stayed 3 nights in Jun 2023