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Sainte Catherine Hotel

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Photo gallery for Sainte Catherine Hotel

Front of property
Bar (on property)
View from property
Dining
Triple Room | Desk, free WiFi

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Parking included
  • Laundry
  • Housekeeping
  • Breakfast available
  • Free WiFi

Explore the area

Map
Esplanade Du Paradis, 10, Lourdes, Occitanie, 65100
  • Basilica of Our Lady of the Rosary
    ‪14 min walk‬
  • Basilica of the Immaculate Conception
    ‪14 min walk‬
  • Massabielle Grotto
    ‪15 min walk‬
  • Lourdes (LDE-Tarbes - Lourdes - Pyrenees Intl.)
    ‪21 min drive‬

Room options

View all photos for Triple Room

Triple Room | Desk, free WiFi

Triple Room

  • 20 sq m
  • City view
  • Sleeps 3
  • 3 Single Beds

View all photos for Quadruple Room

Quadruple Room | Desk, free WiFi

Quadruple Room

  • 22 sq m
  • City view
  • Sleeps 4
  • 4 Single Beds

Single Room

  • 15 sq m
  • City view
  • Sleeps 1
  • 1 Single Bed

Double or Twin Room

  • 18 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

About this property

Sainte Catherine Hotel

Riverwalk hotel in Lourdes with free parking
Along with a bar/lounge, this smoke-free hotel has coffee/tea in a common area and dry cleaning. Self parking is free. Other amenities include express check-in, express check-out and tour/ticket assistance.
Sainte Catherine Hotel offers 50 accommodations with free toiletries. 24-inch flat-screen televisions come with cable channels.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and hairdryers can be requested.

During your stay at Sainte Catherine Hotel, you're just a quick walk from Le Petit Lourdes. Enjoy features like free self-parking, plus a bar and breakfast (surcharge).
  • Free WiFi
  • Free self-parking
  • Enjoy drinks at the bar/lounge
  • Continental breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Within a 15-minute walk of Basilica of Our Lady of the Rosary and Basilica of the Immaculate Conception
As a guest of Sainte Catherine Hotel, you'll find a terrace, multilingual staff, and tour/ticket assistance. You can enjoy a drink at the bar/lounge. Sainte Catherine Hotel also features coffee/tea in common area, dry cleaning/laundry services, and express check-in. The front desk is open around the clock. Free self parking is available.

This Lourdes hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 7:30 AM to 10:30 AM.

Languages

English, French, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Free offsite parking
  • Free self parking on site

Food and drink

  • Daily continental breakfast available 7:30 AM to 10:30 AM for a fee: EUR 7 for adults and EUR 7 for children
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • On a river
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower

Entertainment

  • 24-inch flat-screen TV with cable channels

More

  • Desk
  • Heating (climate-controlled)

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 8 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 8 AM - 8 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 6.62 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 7.00 for adults and from EUR 7.00 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
The front desk at this property is open daily from 8 AM - 8 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 8 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Hôtel Sainte Catherine Lourdes
Hotel Sainte Catherine Lourdes
Sainte Catherine Hotel
Sainte Catherine Lourdes
Hôtel Sainte Catherine
Sainte Catherine Hotel Hotel
Sainte Catherine Hotel Lourdes
Sainte Catherine Hotel Hotel Lourdes

Sainte Catherine Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 8 out of 49 reviews
Rating 8 - Good. 20 out of 49 reviews
Rating 6 - Okay. 13 out of 49 reviews
Rating 4 - Poor. 5 out of 49 reviews
Rating 2 - Terrible. 3 out of 49 reviews

7.4/10

Cleanliness

7.0/10

Staff & service

4.0/10

Amenities

6.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Ron

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel closed - but still took our money!!
Hotel Catherine was permanently closed when we arrived to checkin, although we were able to book and pay in advance for a non-refundable room on Hotels.com The entry area of Hotel Catherine was littered with leaves and rubbish, so it had been closed for some time. A note on the door directed us to a cheaper hotel about 600 metres away, which honoured our original booking. We paid in advance for a hotel that was closed, and had been closed for some time, and was directed to a cheaper hotel (albeit was very nice). That hotel told us Hotel Catherine was closed for the winter. Disappointing that it was still listed on Hotels.com and the hotel took our money, when we could have booked the other hotel ourselves and saved some euros. Where I live that is called a fraud!!
Stayed 1 night in Feb 2019

10/10 Excellent

Teresita, Burbank, CA, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel close to Lourdes and another landmarks
the hotel was close for winter time was assigned St. Jean Hotel nice clean friendly staff with good breakfast.
Stayed 2 nights in Dec 2017

2/10 Terrible

Gord, Canada

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not as advertised
We booked our hotel one day prior to our arrival. When we arrived at the hotel it was locked, with a note on the door directing guests to another location. We went to the other location (an apartment complex) wherein the receptionist advised us that guests were to stay there as the hotel was closed for construction. The apartment complex was a one star property. It is disappointed that a company can advertise one property when they knowingly will then place you in another property (bait and switch technique).
Stayed 2 nights in Oct 2017

8/10 Good

Patricia

Liked: Cleanliness, staff & service
Nice for one night
The hotel is about 15 minutes walk from the Grotto The room was clean but small.We were 4 people, 2 beds and one sofa. The sofa was not comfortable The bathroom was clean. The shower is separate from the toilet. Very convinent for 4 people. The receptionist, Felippa, speaks English and Spanish. Friendly staff The cost of the breakfast was 7 Euros and had cheese, croissant, orange or apple juice, and coffee machine. Big parking lot in front of the hotel No staff after 8:00 pm, you need to have a code to enter to the hotel
Stayed 2 nights in Sep 2017

10/10 Excellent

CJ, Sydney Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and convenient
Hotel was clean, comfortable and convenient to shrine. Truly value for money. Only one staff member who attended to everything very efficiently. She was welcoming and always pleasant and helpful. We enjoyed our stay. His hotel provided more value than expected for the price.
Stayed 3 nights in Sep 2017

6/10 Okay

Esteban

Disliked: Property conditions & facilities
It's good for a family comfort
Stayed 3 nights in Jul 2017

6/10 Okay

Elise, Washington, DC

Liked: Staff & service, property conditions & facilities
The hotel was closed and I was at Hotel Saint Jean
I stayed at Apart/Hotel Saint Jean. I liked it. It was nice. Only think, you cannot call from the hotel and was little bit hot, but not a problem. The staff was very good and helpful. I will return for my next stay.

10/10 Excellent

andrea, Bridlington

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
The room was spacious and spotlessly clean, cleaner was in every day, emptying bins and changing towels. There was loads of wardrobe space and a table with chairs. My only advice is to move the phone off the headboard and change the mattress but so nice n clean always

4/10 Poor

Lori, Denver, CO

Disliked: Property conditions & facilities, room comfort
Not what I expected
It's an older building so it has a foul smell, definitely needs new carpet. The elevator didn't work. The rooms are small, but not bad. The beds seemed clean and the bathrooms OK, except for the WC (which fortunately was separated from the shower/sink) that smelled like urine. We were on the first floor and the curtains are very light and see-through, so the lights of the cars at night shone right through. The walls are paper thin, so you can hear everything, including people walking in the hallways. Needless to say, we didn't sleep very well. There is one receptionist, not very engaging, whom we only saw a couple of times during our 4 day stay. So if you need help with anything, good luck. If you're going to the Sanctuary, there are other hotels that are closer.

10/10 Excellent

stewart, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pilgrimage
I had wanted to go to Lourdes all my life This hotel was ideal near grotto but nice quiet area where I could reflect. The staff very friendly and helpful

6/10 Okay

Christopher, Exmouth

Liked: Staff & service
Disliked: Property conditions & facilities
Lourdes a mixed blessing
Stayed in Lourdes to visit the basilica. The hotel was very convenient for that and the staff were very helpful and polite. Unfortunately because of the number of tourists it was a very noisy place with coach parties arriving and leaving neighbouring hotels at all times of the day and night. Along with camper vans of tourists parking day and night. So this is not a quiet relaxing venue for a break. There are also lots of beggars many with mobile phones so not convinced that they were genuine as they seemed to coordinate their pitches around the town. We were the victims of a pick pocket and lost an amount of cash and had to cancel all our cards. So visitors beware that although it is seen as a holy place the number of tourists it attracts also draws the low life to prey on them.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Stayed 2 nights in Mar 2019

2/10 Terrible

Enrico

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quelle hôtel? Hotel fermé!
Impossible à évaluer. L'Hôtel était fermé et on a été délogés!

6/10 Okay

Verified traveller

Il y a trop de bruit aux alentours. Ma chambre donnait du côté rue et le bruit des véhicules et des personnes qui restent dans la rue pour discuter nous as beaucoup gêné.
Stayed 3 nights in Aug 2017

6/10 Okay

daiana

Liked: Room comfort
Hotel pratico
L'hotel è in ottima posizione ma non mi sono piaciuti i costi aggiuntivi visto che dovevono essere già compresi
Stayed 2 nights in Aug 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017

6/10 Okay

sandra

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
hôtel très bruyant, sale, chambre la moquette remplie de tâches, pas de climatisation, odeur de cigarette dans les étages,une seule prise, wi-fi très mauvais. Hôtel a besoin d'un bon lifting du sol au plafond.
Stayed 7 nights in Jul 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bonne localisation
Hotel bien localisé, facile accès, bon rapport qualité prix
Stayed 1 night in Jul 2017

8/10 Good

PILAR

Hotel económico recomendable
El hotel necesita una reforma, las instalaciones se ven viejas, aunque por el precio que nos costó no se puede pedir más. Muy amables las chicas de recepción. Muy cómodo para aparcar.
Stayed 2 nights in Jul 2017

6/10 Okay

Manuel Duarte

Disliked: Room comfort
Visita a Lourdes
A estadia foi de uma noite e para o preço não foi mal mas tenho dois pontos a apontar: 1 - A tábua do estrado da cama de casal estava partida que fazia o colchão estar mais baixo no meio da cama (não é muito confortável dormir assim); 2 - As cortinas não vedarem bem as janelas - Vê-se de fora para dentro ((não é muito confortável). Tirando estes dois pontos, que no meu entender o hotel devia melhorar, correu bem. A menina na receção era simpática.
Stayed 1 night in Jul 2017

8/10 Good

Menno

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2017

8/10 Good

Alice

Liked: Cleanliness, staff & service
billig und gut gelegen
für diesen Preis gibt es keine Reklamationen
Stayed 1 night in Jun 2017

8/10 Good

Giovanna

Liked: Cleanliness, staff & service, property conditions & facilities
Albergo semplice ma decoroso. Ottima posizione x raggiungere a piedi il Santuario e per posteggiare l'auto, di fronte infatti c'è un grande parcheggio libero.
Stayed 2 nights in Jun 2017

8/10 Good

bruno

Liked: Cleanliness
Bien
Pas de point négatif mais il faisait très chaud dans la chambre. Une seule prise de courant et en plus,dans la salle de bain.
Stayed 2 nights in Jun 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Przyjemnie
Hotel w ładnym miejscu, niedaleko do Sanktuarium Matki Bożej, miła obsługa, serwis ok.
Stayed 4 nights in Jun 2017