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24 Sep 2021 by A Negros
Bonjour, Nous sommes navrés de lire votre retour sur séjour. En qualité de résidence de tourisme, nous proposons des services de ménage à la demande, et sur réservation auprès de la réception. la différence avec un hôtel est que la prestation ménage au quotidien se fait de manière payante, sinon, effectivement, le menage débute au bout de la 5eme journée, en "milieu de séjour". nous fournissons à l'accueil des éléments que les clients peuvent avoir besoin bien sur, mais lorsque les clients demandent directement au personnel de ménage de faire une prestation en plus, ce n'est malheureusement pas possible. nous le prévoyons à l'arrivée, avec les clients, à l'accueil. ou les clients viennent nous voir sur place, pour le demander en supplément. nous espérons avoir répondu à vos interrogations et restons à votre écoute pour toute demande complémentaire d'information bien à vous, La Direction,
There's a snack bar/deli on site. WiFi is free in public spaces. A seasonal outdoor pool, a terrace, and multilingual staff are also featured at the eco-certified Zenitude Hôtel - Résidences L'Acacia Lourdes. Parking is available for a fee. This 3-star Lourdes aparthotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge)
Zenitude Hôtel - Résidences L'Acacia Lourdes offers 111 accommodations with free toiletries. Rooms open to balconies. This individually decorated and furnished accommodation includes desks. Accommodation at this 3-star aparthotel has kitchenettes with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include baths or showers. Guests can surf the web using complimentary wireless Internet access. Flat-screen televisions come with satellite channels. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a buffet breakfast daily from 8 AM to 10:30 AM.
Recreational amenities at the aparthotel include a seasonal outdoor pool.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
The front desk is open during the following times:
This property's front desk is open during the following times:
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, American Express and cash. This property uses eco-friendly cleaning products. The property is professionally cleaned.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
