6/10 Okay
Giovanna
Travelled with family
7 Dec 2024
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel in a beautiful city!
This was our "treat yourself" hotel and our expectations were higher in terms of the room itself. The "garden view" rooms are not really views of a garden, but rather a cement wall and rooftops with a couple trees planted. That said, the view of the mountains afar was pretty. The room was also far smaller than I expected for the price. We stayed in a lot of hotels during our trip and every room in 3/4 star hotels was larger and more comfortable. It just didn't feel worth the price in terms of the room.
However, the service was absolutely excellent and the rest of the hotel was beautiful. Every single person there went out of their way to make our experience beautiful. The grounds are pretty, the pool is great and the restaurant was delightful.
We did do a spa treatment and really enjoyed that experience as well, though I could tell my masseuse was sometimes on her phone. She'd all of the sudden stop and I'd later hear the small click - a pet peeve of mine. Still, it was overall really nice.
I'd definitely recommend if you have the budget! The room ended up being fine since we spent so little time in it, and it was made up for by the rest of the hotel and the staff.
Don't let them charge you the $30 to the airport - it's a ten minute ride and you can get there by taxi for $3.
Giovanna
Stayed 2 nights in Nov 2024
