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Hotel Pullman Lubumbashi Grand Karavia

5.0 star property

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Photo gallery for Hotel Pullman Lubumbashi Grand Karavia

Outdoor pool, pool umbrellas, pool loungers
Reception
Deluxe Suite, 1 Queen Bed, Lake View | In-room safe, soundproofing, free cots/infant beds, free rollaway beds
Front of property
In-room safe, soundproofing, free cots/infant beds, free rollaway beds

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • Spa
  • Breakfast available
  • Parking included
  • Room service

Explore the area

Map
55 Route De Golf Quartier Golf, Lubumbashi
  • Lubumbashi Golf Club
    ‪17 min walk‬
  • Lubumbashi Zoological Park
    ‪5 min drive‬
  • University of Lubumbashi
    ‪7 min drive‬

Room options

View all photos for Classic Room, 2 Single Beds, Garden View

Classic Room, 2 Single Beds, Garden View | In-room safe, soundproofing, free cots/infant beds, free rollaway beds

Classic Room, 2 Single Beds, Garden View

  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Classic Double Room, 1 Double Bed, Lake View

In-room safe, soundproofing, free cots/infant beds, free rollaway beds

Classic Double Room, 1 Double Bed, Lake View

  • 22 sq m
  • Lake view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Queen Bed, Lake View

Superior Room, 1 Queen Bed, Lake View | In-room safe, soundproofing, free cots/infant beds, free rollaway beds

Superior Room, 1 Queen Bed, Lake View

  • 25 sq m
  • Lake view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Suite, 1 Queen Bed, Lake View

In-room safe, soundproofing, free cots/infant beds, free rollaway beds

Deluxe Suite, 1 Queen Bed, Lake View

  • 70 sq m
  • Lake view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Executive Room, 2 Single Beds | Hypo-allergenic bedding, minibar, in-room safe, desk

Novotel Lubumbashi

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
4.4 out of 5, Excellent, (3)
The price is €163
for 1 room
includes taxes & fees
10 Apr - 11 Apr
Novotel Lubumbashi

About this property

Hotel Pullman Lubumbashi Grand Karavia

Luxury hotel with bars/lounges and spa services
Along with an outdoor pool, this hotel has a restaurant and 2 bars/lounges. Free WiFi in public areas and free self parking are also provided. Additionally, a poolside bar, a snack bar/deli and a conference centre are on-site. Housekeeping is available on request.
Hotel Pullman Lubumbashi Grand Karavia offers 197 air-conditioned accommodations with a safe and complimentary bottles of water. Satellite televisions are provided.

Bathrooms include a shower, complimentary toiletries and hairdryers. This Lubumbashi hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include hot stone massages, Swedish massages, facials and manicures and pedicures.
During your stay at Hotel Pullman Lubumbashi Grand Karavia, you'll be within walking distance of Lubumbashi Golf Club. Enjoy features like free WiFi in public areas and free self-parking, plus 2 bars.
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine and pool views while dining at La Bonne Table
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes tennis courts and a playground
  • Just a 2-minute drive from Lubumbashi Golf Club and a few minutes from Lubumbashi Zoological Park
  • Airport and local-area shuttle service available for a fee
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A business centre and 3 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. An outdoor pool, spa services, and a terrace are also featured at the luxury Hotel Pullman Lubumbashi Grand Karavia. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 5-star Lubumbashi hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:00 AM.
La Bonne Table – Overlooking the pool, this restaurant specialises in international cuisine and serves breakfast, lunch and dinner. A children's menu is available.
HABANA – On-site bar. Open daily.
POOL BAR – On-site bar. Open selected days.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CDF 87,500 for adults and CDF 43,750 for children
  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • HABANA
  • La Bonne Table
  • POOL BAR

Things to do

  • 18-hole adjacent golf course
  • Outdoor pool
  • Playground
  • Shopping
  • Tennis

Family friendly

  • Babysitting (surcharge)
  • Free cot
  • Free rollaway/extra bed
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 3 meeting rooms
  • Business centre
  • Computer station
  • Conference centre

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Spa

  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible airport shuttle
  • Lift (130 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (99 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:30 PM
Express check-in available

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Pullman Lubumbashi Grand Karavia

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CDF 87500 for adults and from CDF 43750 for children
  • Airport shuttle fee: CDF 102000 per person (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector and a security system
Hotel Pullman Lubumbashi Grand Karavia offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Grand Karavia Hotel Lubumbashi
Grand Karavia Lubumbashi
Karavia
Pullman Lubumbashi Karavia
Hotel Pullman Lubumbashi Grand Karavia Hotel
Hotel Pullman Lubumbashi Grand Karavia Lubumbashi
Hotel Pullman Lubumbashi Grand Karavia Hotel Lubumbashi

Hotel Pullman Lubumbashi Grand Karavia Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 16 out of 72 reviews
Rating 8 - Good. 41 out of 72 reviews
Rating 6 - Okay. 8 out of 72 reviews
Rating 4 - Poor. 2 out of 72 reviews
Rating 2 - Terrible. 5 out of 72 reviews

8.2/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Fabrice Mansoni

Liked: Cleanliness
The lift was not worn for a few days
Stayed 15 nights in May 2024

8/10 Good

Cyril

Business traveller
Liked: Staff & service, room comfort
Okay
It was okay
Stayed 5 nights in Oct 2023

8/10 Good

Kimberly

Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
5 Star ONLY by DRC standards - this should be clear on the booking. Don’t say you’re in international hotel and then not adjust your star rating to reflect international standards. The AC in half the rooms we booked never cooled the room. The showers have broken tiles, shower drain covers, and mold. The staff are always friendly. The property is far off the road and the pool is beautiful, very deep, and very cold (refreshing). Guests are not discouraged from making rude remarks or gestures, which lessened considerably the enjoyable atmosphere. (I was properly and conservatively clothed.) The pool house showers are broken - there’s water but it sprays out of the top of the fixture, not from the shower head. There are no pool towels. And when there’s a function, it’s pretty loud and guests smoke everywhere outside rather then a specific area. On my send stay, the AC worked well, but the first stay was rough. The food buffets… breakfast. The egg station is the only food served hot. They’re are about 20 other dishes that should be warm, but we’re always cold. The lunch and dinner buffets were plentiful but you must love over cooked meats. Ordering off the menu was better, and all options are VERY expensive for what you get. Very expensive for most areas of the world, crazy for the DRC. It’s not safe to leave the property so come prepare to stay if you don’t have a local private vehicle, driver, and security. 3-1/2 stars at best
Stayed 7 nights in Aug 2023

10/10 Excellent

Adam

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pullman was excellent.
Stayed 1 night in Aug 2023

8/10 Good

Xiaoyang

Stayed 2 nights in Jul 2023

6/10 Okay

Badarudeen

Business traveller
Room was not safe. And locking system failed Shifted to another room.
Stayed 3 nights in Jun 2023

10/10 Excellent

Pierre Cheelton

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022

2/10 Terrible

Craig

Liked: Amenities
Disliked: Staff & service

8/10 Good

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
The electronic system needs to be improved, the room card, sometimes work, sometimes it doesn’t I was going back and forth to the reception to get it reactivated, the same thing with the elevator, the card doesn’t always work. Please let the customer know if they book online, if it’s a classic booking, they won’t have a fridge in their room! Luckily I was moved to a room with a fridge after I complain! Thumbs up for that! Overall I enjoyed my stay and the buffet is great
Stayed 3 nights in Aug 2022

10/10 Excellent

Matala

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were welcoming and organized.
Stayed 5 nights in Jul 2022

8/10 Good

Coenie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A solid base and springboard to engage Lubumbashi
The rooms are tidy and clean and the people are friendly. If you do not speak French you might find it difficult to order room service. Food is good but with limited variety. WiFi works well but drops frequently and one needs to reconnect. It is a solid base to use and a springboard to engage the city of Libumbashi commercially.
Pullman Front View
Stayed 4 nights in Feb 2022

4/10 Poor

Bisanga

Disliked: Amenities, property conditions & facilities
The service need to be improved . Staffs are poorly trained and forget a lot of order at the restaurant . The overall experience from check in to restaurant was average and at best a 1 or 2 stars service
Stayed 5 nights in Sep 2021

8/10 Good

Ibrahim

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice business trip
Everything was fine and clean
Stayed 1 night in Sep 2021

8/10 Good

Matala

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is situated at an excellent location. They are trying their best to keep the place clean and net. The food was great. However, there are issues that needs to be taken seriously such as people smoking beyond the designated smoking area (rooms, buisness area, etc). Some staff are rude and not welcoming.
Stayed 7 nights in Aug 2021

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location
Stayed 3 nights in Jul 2021

8/10 Good

Coenie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly service - great food
The rooms are clean, the service professional and the food of a very high standard. At a rate of 150 USD per night it is somewhat pricy for what you get. It is safe and secure and certainly I will stay there in future.
Stayed 2 nights in Jun 2021

8/10 Good

Coenie

Business traveller
Liked: Cleanliness, staff & service, room comfort
Friendly and helpful staff.
At a cost of 150- 200 USD/ night the hotel can certainly be upgraded. The staff is friendly and accommodating and the quality of the food is truly great! Amenities are expensive.
Stayed 4 nights in Jun 2021

6/10 Okay

Coenie

Business traveller
Liked: Cleanliness, staff & service
Stayed 3 nights in Jun 2021

4/10 Poor

Verified traveller

Travelled with group
Disliked: Staff & service, amenities
Absolute appalling service in the dining and bar areas. Never have I had had such bad cooked fish and chips. No salt and pepper on the table. Tomato and Mozzarella cheese salad was served with gouda. I booked a double room for 2 people and had only 2 flat pillows and 1 set of towels. No TV service and the WiFi was non-existing.
Stayed 1 night in Jan 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's was pleasant
Stayed 1 night in Mar 2020

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
The hotel overall is fine, the check-in and check-out process is a bit slow but otherwise the staff is friendly and helpful
Stayed 1 night in Feb 2020

6/10 Okay

Tolu

Business traveller
Disliked: Cleanliness
Stayed 6 nights in Aug 2019

6/10 Okay

JHW

Liked: Cleanliness, staff & service
Hotel is very noisy. Night club downstairs so guests come back to rooms early hours of the morning making noise in the passage and fighting in rooms
Stayed 3 nights in Jul 2019

8/10 Good

Verified traveller

Stayed 1 night in Jun 2019

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great central business Hotel!
Really great hotel, thank you!
Stayed 3 nights in May 2019