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Hotel A Palazzo Busdraghi, Residenza d'Epoca

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January 2025
February 2025

Photo gallery for Hotel A Palazzo Busdraghi, Residenza d'Epoca

Standard Double or Twin Room | Down duvets, in-room safe, individually decorated, desk
Deluxe Room (Deluxe) | Down duvets, in-room safe, individually decorated, desk
Down duvets, in-room safe, individually decorated, desk
Lobby sitting area
Property entrance

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Parking available
  • Laundry
  • Pet-friendly
  • Room service
  • Air conditioning
  • Free WiFi

Explore the area

Map
Via Fillungo 170, Lucca, LU, 55100
  • Lucca Roman Amphitheatre
    2 min walk
  • Gelateria la Crema Matta
    1 min walk
  • Lucca Station
    15 min walk
  • Lucca (LCV)
    15 min drive
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Room options

View all photos for Classic Double or Twin Room

Classic Double or Twin Room | View from room

Classic Double or Twin Room

  • 14 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Room (Deluxe)

Deluxe Room (Deluxe) | Down duvets, in-room safe, individually decorated, desk

Deluxe Room (Deluxe)

  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double or Twin Room

Down duvets, in-room safe, individually decorated, desk

Superior Double or Twin Room

  • 23 sq m
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

View all photos for Romantic Apartment, 1 Bedroom, Annex Building (via Buia 32 First Floor)

Romantic Apartment, 1 Bedroom, Annex Building (via Buia 32 First Floor) | Down duvets, in-room safe, individually decorated, desk

Romantic Apartment, 1 Bedroom, Annex Building (via Buia 32 First Floor)

  • 45 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | Down duvets, in-room safe, individually decorated, desk

Standard Double or Twin Room

  • 13 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Basic Single Room, 1 Bedroom

Basic Single Room, 1 Bedroom | Down duvets, in-room safe, individually decorated, desk

Basic Single Room, 1 Bedroom

  • 11 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 1
  • 1 Large Single Bed

Similar properties

Front of property

San Luca Palace Hotel

Breakfast included
Pet-friendly
Free WiFi
Air conditioning
4.8 out of 5, Exceptional, (359)
The price is €97
for 1 room
includes taxes & fees
14 Jan - 15 Jan
San Luca Palace Hotel

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Hotel A Palazzo Busdraghi, Residenza d'Epoca

Pet-friendly Lucca residence connected to the convention centre, steps from Museum of Torture
Self parking, concierge services and dry cleaning are available at this smoke-free residence. WiFi in public areas is free. Additionally, tour/ticket assistance, a front desk safe and multilingual staff assistance are on-site.
Hotel A Palazzo Busdraghi, Residenza d'Epoca offers 8 accommodations with a safe and complimentary slippers. Each accommodation is individually decorated. Beds feature down duvets. Digital televisions are provided. Bathrooms include bidets, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs.

Our customers tell us that they can't get enough of the helpful staff at Hotel A Palazzo Busdraghi, Residenza d'Epoca. During your stay, you'll be connected to the convention centre and just a quick walk from Via Fillungo. Free WiFi in public areas, dry cleaning service and a round-trip airport shuttle (surcharge) are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Steps from Museum of Torture and Lucca Roman Amphitheatre
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Hotel A Palazzo Busdraghi, Residenza d'Epoca offers its guests multilingual staff, tour/ticket assistance, and concierge services. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. The business-friendly Hotel A Palazzo Busdraghi, Residenza d'Epoca also features dry cleaning/laundry services, room service (during limited hours), and a front desk safe. For a fee, parking is available.

This Lucca residence is smoke free.

Room service (during limited hours) is available.

Languages

English, French, German, Italian, Russian

Property amenities

Internet

  • Available in the accommodation: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 15 per day); discounts available
  • 24-hour return airport shuttle on request for a surcharge
  • Parking on site (EUR 15 per day)

Family friendly

  • Children stay free (see details)

Dining

  • Limited room service

Bedrooms

  • Bedsheets provided
  • Down comforter
  • Rollaway/extra bed: EUR 25 per day

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 30-inch TV with digital channels

Laundry

  • Coin laundry
  • Laundry service

Work spaces

  • Desk chair
  • Laptop workspace

Climate control

  • Air conditioning

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • Fee: EUR 20 per accommodation per stay
  • Service animals exempt from fees
  • Food and water bowls

Suitability/Accessibility

  • No lift
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Concierge services
  • Guidebooks
  • Limited-hour front desk
  • Local maps
  • Luggage storage
  • Multilingual staff
  • Proposal/romance packages
  • Restaurant dining guides
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • Connected to a convention centre
  • Connected to a rail/subway station
  • Connected to a shopping centre
  • In a historical district
  • In a village
  • In the city centre
  • Near a health/beauty spa
  • Near a train station
  • Near the airport

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • First aid kit
  • Fire extinguisher

General

  • 1 floor
  • 2 buildings
  • 8 units
  • Comprehensive recycling policy
  • Connecting units available
  • Double-glazed windows
  • Individual decor
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 10:30 AM; check-in end time: 8:00 PM
Early check-in subject to availability
Late check-in subject to availability
Late check-in fee: EUR 20 for check-in between 8:00 PM and midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Please note that the check-in for guests staying in the apartment is available from 2 PM and 8 PM. Check-out is at 10 AM.

Renovations and closures

The property is closed between 6 January and 5 February.

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 20 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 25.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.50 per person, per night, up to 3 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 60.00 per vehicle (one way)
  • Self-parking fee: EUR 15.00 per day
  • Nearby parking fee: EUR 15 per day
  • Pet fee: EUR 20 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-in fee: EUR 20 for check-in between 8:00 PM and midnight
  • Rollaway bed fee: EUR 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Hotel A Palazzo Busdraghi, Residenza d'Epoca offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. The front desk at this property is open daily from 7:00 AM - 8:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Property Registration Number IT046017B9Q786B6B7

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours from 20 September to 01 June.
  • Alcohol isn't served at Hotel A Palazzo Busdraghi, Residenza d'Epoca.

Property is also known as

Hotel Palazzo Busdraghi
Hotel Palazzo Busdraghi Residenza d'Epoca
Hotel Palazzo Busdraghi Residenza d'Epoca Lucca
Palazzo Busdraghi
Palazzo Busdraghi Residenza d'Epoca
Palazzo Busdraghi Residenza d'Epoca Lucca
Hotel A Palazzo Busdraghi, Residenza d'Epoca Lucca
Hotel A Palazzo Busdraghi, Residenza d'Epoca Residence
Hotel A Palazzo Busdraghi, Residenza d'Epoca Residence Lucca

Hotel A Palazzo Busdraghi, Residenza d'Epoca Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 144 out of 210 reviews" "
Rating 8 - Good. 53 out of 210 reviews" "
Rating 6 - Okay. 8 out of 210 reviews" "
Rating 4 - Poor. 1 out of 210 reviews" "
Rating 2 - Terrible. 4 out of 210 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Barbara

Liked: Cleanliness, amenities, property conditions & facilities
This charming, perfectly located hotel has well appointed rooms, a lovely, caring staff and a wonderful breakfast to start the day. Located on Via Fillunga, you are in the heart of Lucca. Dolce Marta and Dolce Ingrid are a delight - helpful, kind, fun and both speak excellent English. I loved staying at this wonderful hotel.
Stayed 3 nights in Sep 2024

10/10 Excellent

Katherine

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location; beautiful/comfortable room and fantastic host! Highly recommend!
Stayed 1 night in Aug 2024

10/10 Excellent

Laurie

Travelled with family, Travelled with pets
Liked: Cleanliness, property conditions & facilities
Great location. Very convenient to enjoy Lucca. Wonderful hosts.

8/10 Good

Joy

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

Lev

Liked: Cleanliness
Stayed 5 nights in Jun 2024

10/10 Excellent

Craig

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great service and great location!
Stayed 1 night in Jun 2024

10/10 Excellent

Betsy

Stayed 2 nights in May 2024

10/10 Excellent

Meridith

Liked: Cleanliness, room comfort
A breath of fresh air
Stayed 1 night in May 2024

10/10 Excellent

Barbara

Travelled with group
Liked: Cleanliness, room comfort
Fabulous Lucca B&B
Very clean , comfortable, beautiful vintage property. Very pleasant and helpful manager Marta, helpful and sweet Ingrid. Wonderful breakfast with freshly brewed coffee, wonderful cakes and good selection. Can’t say enough about our wonderful stay!
Stayed 2 nights in May 2024

10/10 Excellent

Tom

Liked: Cleanliness, room comfort
Highly recommended
We enjoyed our stay very much. The staff was just delightful and our breakfast was lovely. An excellent location as well!
Stayed 1 night in May 2024

10/10 Excellent

Barton, Cochrane

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Very comfortable apartment. Great hot water in shower. Would stay here again.
Stayed 5 nights in Apr 2024

10/10 Excellent

Peggy

Liked: Cleanliness, room comfort
Super ‘old school’ residence inside the walls
Great location off main dining, shopping avenue in Luca Centro. Ditch your car just inside the walls of this marvelous city and walk! Great European breakfast. Lovely, helpful hosts. Highly recommend.
Stayed 2 nights in Oct 2023

10/10 Excellent

Jay

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This property was right in the heart of Lucca and it was eady to walk to all shopping and dining. The historic location was well kept and the general manager was a lovely host and she prepared a wonderful breakfast that she baked. The parking is a little hard to navigate to due to construction on a road, I recommend not driving into the walled city of Lucca, get a ride there if possible.
Stayed 1 night in Sep 2023

8/10 Good

Thomas

Stayed 1 night in Sep 2023

10/10 Excellent

Eugene

Stayed 1 night in Aug 2023

10/10 Excellent

Mark

Travelled with group
Liked: Cleanliness, room comfort
My stay in Lucca, Italy
The stay here was amazing. The staff here is what made the difference as they were very friendly and helpful. I particularly enjoyed the morning breakfast and many assortments of local foods. When I return to Lucca I will try to stay here again. Thanks you for making my stay better.
Stayed 3 nights in Aug 2023

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, room comfort
Amazing hotel
Amazing place with lots of history. Owner was extremely friendly and helpful. The hotel's parking was a little bit difficult to find but the owner explains it very well.
Stayed 1 night in Aug 2023

10/10 Excellent

Cees

Stayed 1 night in Jul 2023

8/10 Good

Stefano

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
In general in line with expectation.

10/10 Excellent

SUSAN

Liked: Cleanliness, room comfort
Lovely hotel in the town centre
Lovely old hotel in centre of the historic town. Lovely comfy bed. Delicious breakfast. Staff very friendly and helpful. Good gluten free selection. Helpfully provided earplugs as quite lively street at night! Don’t let that put you off though.
Stayed 2 nights in May 2023

10/10 Excellent

Jeff

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2023

10/10 Excellent

Katherine

Liked: Cleanliness, property conditions & facilities
Our stay here was fantastic! The room was spacious, there was a jacuzzi shower and the Wi-Fi was great. Ingrid and team were really friendly and recommended a great place to eat on our first day. The location is brilliant - really safe, in the middle of lots of amazing restaurants and just off the main shopping street in Lucca, about a 15 minute walk from the train station.

10/10 Excellent

John

Liked: Cleanliness, room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

Michael

Liked: Amenities, property conditions & facilities
Hotel A Palazzo Busdraghi is a wonderful place to stay in Lucca! I stayed in room 4 and I found it to be super nice and comfortable. The included breakfast is wonderful with lots of variety in baked goods, meats, cheeses, fruit, eggs and more. Everyone at the hotel is super nice and helpful. The location is close to everything you'll want to see. My room was nice and quiet due to the double glazed windows and solid wood shutters. I highly recommend.
Stayed 2 nights in Sep 2022

2/10 Terrible

Lana

Liked: Cleanliness
Disliked: Room comfort
Noisy location
The NOISE at this location is unbearable. I’m a late night person but the drunken, loud younger people in the streets below this apartment made for a miserable stay. This is NOTthe hotel location. It’s a little trek from the property, in a building near the intersection of two party streets. It was truly a disastrous stay. No rest. And I tried sleeping pills and good silicone earplugs. Still, the noise until two or 3 AM was crazy.
Stayed 4 nights in May 2022