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San Luca Palace Hotel

4.0 star property

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Photo gallery for San Luca Palace Hotel

Reception
Front of property
Outdoor dining
Bar (on property)
Superior Double Room | Premium bedding, down duvets, minibar, in-room safe

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
  • Breakfast included
  • Pet-friendly
  • Room service
  • Laundry

Explore the area

Map
Via San Paolino, 103, Lucca, LU, 55100
  • Piazza Napoleone
    ‪6 min walk‬
  • Guinigi Tower
    ‪10 min walk‬
  • Piazza dell'Anfiteatro
    ‪11 min walk‬
  • Pisa (PSA-Galileo Galilei)
    ‪45 min drive‬

Room options

View all photos for Superior Double Room

Superior Double Room | Premium bedding, down duvets, minibar, in-room safe

Superior Double Room

  • 18 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Single Room

Premium bedding, down duvets, minibar, in-room safe

Single Room

  • 13 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Junior Suite

Junior Suite | Premium bedding, down duvets, minibar, in-room safe

Junior Suite

  • 35 sq m
  • Sleeps 2
  • 1 King Bed and 1 Single Bed

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  • Parking available
4.7 out of 5, Exceptional, (1002)
The price is €162
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includes taxes & fees
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About this property

San Luca Palace Hotel

Beaux Arts hotel connected to a railway/underground station in Lucca with free breakfast
This smoke-free hotel features a bar/lounge, a snack bar/deli and a coffee shop/cafe. Free full breakfast and free WiFi in public areas are also provided. Other amenities include self parking, conference space and free use of bicycles.
San Luca Palace Hotel offers 26 accommodations with minibars and a safe. Beds feature down duvets and premium bedding. LED televisions come with premium satellite channels. Bathrooms include bathrobes, slippers, bidets and complimentary toiletries.

This Lucca hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and a ceiling fan. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include complimentary bicycles.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at San Luca Palace Hotel. During your stay, you'll be connected to a railway/underground station and just a quick walk from Porta Sant'Anna. You'll find features such as free breakfast and free WiFi in public areas, plus a bar. This property offers pet-friendly amenities, such as food and water bowls.
  • Free full breakfast served daily
  • Free WiFi and wired Internet
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes complimentary bicycles
  • Steps from Porta Sant'Anna and Lucca Courthouse
  • Airport and local-area shuttle service available for a fee
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a coffee shop/cafe on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi and wired Internet.

A meeting room and limo/town car service are available. A terrace, multilingual staff, and concierge services are also featured at the business-friendly San Luca Palace Hotel. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Parking is available for a fee.

This 4-star Lucca hotel is smoke free.

Guests are served a free full breakfast daily from 7:30 AM to 10:30 AM.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Russian, Ukranian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Limo/town car service
  • Parking on site (EUR 20 per day)

Food and drink

  • Free full breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • Free bicycle rentals
  • Piano
  • TV in common areas

Family friendly

  • In-room babysitting
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Conference space
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • LED TV with premium satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee for check-in between 11:00 AM and 2:30 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 20 per accommodation, per stay (maximum EUR 20 per stay)
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 60 per night.
  • Cots (infant beds) are available for EUR 20 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 3 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 70 per vehicle (one-way)
  • Self-parking fee: EUR 20 per day
  • Pet fee: EUR 20 per accommodation, per stay (maximum EUR20 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 11:00 AM and 2:30 PM
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 20 per night
  • Rollaway bed fee: EUR 60 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
San Luca Palace Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel San Luca Palace
Luca Hotel
Luca Palace
Luca Palace Hotel
San Luca
San Luca Hotel
San Luca Palace
San Luca Palace Hotel
San Luca Palace Hotel Lucca
San Luca Palace Lucca
San Luca Palace Hotel Hotel
San Luca Palace Hotel Lucca
San Luca Palace Hotel Hotel Lucca

San Luca Palace Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 295 out of 369 reviews
Rating 8 - Good. 60 out of 369 reviews
Rating 6 - Okay. 9 out of 369 reviews
Rating 4 - Poor. 3 out of 369 reviews
Rating 2 - Terrible. 2 out of 369 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Thy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel in a quaint city
San Luca Palace Hotel was very nice. The best part of it was that it had Disabled Accessible bathroom in my room. There was ample room for me to maneuver wheelchair safely. I really appreciated that I had my own accessible bathroom, and my husband had his own bathroom. The only downside about the bathroom is that it lacked safety grab bars. Luca was a lovely town to visit and wander. It's proximity to Florence and Pisa or ideal. I would definitely stay at that hotel and come back to visit Luca. (I may bring safety grab bars to gift the hotel when I visit again.)
Stayed 2 nights in Nov 2024

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very good at the hotel, and they had probably the best breakfast I’ve seen in Italy
Stayed 1 night in Nov 2024

10/10 Excellent

Estelle

Stayed 2 nights in Oct 2024

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel with very spacious bedrooms. Location was perfect to explore Lucca. Breakfast had lots of options with very friendly waitress.
Stayed 2 nights in Oct 2024

10/10 Excellent

Michael

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for visiting Lucca
This is a great hotel right inside the walls of the city, very close to the city center but away from the noise and crowds. They have a small parking lot and we were able to reserve a space, which was very convenient! The only small issue we had was that the air conditioning wasn't working, but the receptionist was easily able to fix it from their computer. Breakfast was also very nice.
Stayed 1 night in Sep 2024

10/10 Excellent

Gordon

Liked: Cleanliness, property conditions & facilities, room comfort
Roberto and Barbara were both wonderful.
Stayed 3 nights in Sep 2024

8/10 Good

Wendy

Liked: Cleanliness, property conditions & facilities, room comfort
Beautiful hotel
Beautiful hotel in lovely location, big room..but bar closed very early ( half 9) and night porter was very rude
Stayed 1 night in Oct 2024

10/10 Excellent

Robert

Stayed 1 night in Sep 2024

10/10 Excellent

Neil

Liked: Amenities
Would definitely stay again.
Stayed 1 night in Sep 2024

10/10 Excellent

Karen

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
This was a lovely hotel. Perfectly located to walk into the old part of Lucca or walk/cycle the walls. The staff were exceptionally helpful and friendly, and a welcome smile to return to.
Stayed 3 nights in Sep 2024

10/10 Excellent

Krishan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place to stay in Luca. The staff is amazing and very helpful. Superb location too!
Stayed 4 nights in Sep 2024

10/10 Excellent

Sally

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice property, very roomy! Wonderful staff.
Stayed 3 nights in Jul 2024

10/10 Excellent

Susan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect hotel to stay whilst in Lucca.
Stayed 1 night in Aug 2024

10/10 Excellent

RAYMOND

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Classic old world service
What a great hotel, located in a quiet area away from the crowds. This is what a 5 star hotel should be, a welcome check in, room available at 1pm, lovely room with a very nice bathroom with a tub & great breakfast. I would stay again for sure.
Stayed 1 night in Jul 2024

10/10 Excellent

phil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, spacious well appointed room, impeccably helpful and friendly staff, very tasteful decor - would highly recommend.
Stayed 2 nights in Jul 2024

10/10 Excellent

Susanne

Stayed 1 night in Jul 2024

8/10 Good

Christina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. Will stay again
Stayed 1 night in Jul 2024

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful hotel in the inside city walls of Lucca. It is a 20 minute walk from the train station. Our room was spacious and clean. It was very quiet and the staff was excellent. Breakfast was included and had a huge selection.
Stayed 2 nights in Jun 2024

10/10 Excellent

Deborah

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Bob

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
TIn addition to an excellent, large room, wonderful buffet breakfast, the staff was so couitious and helpful, even loaning us bicycles for going around the wall
Stayed 1 night in Jun 2024

8/10 Good

Alan

Travelled with group
Liked: Cleanliness, staff & service
Stayed 3 nights in Jun 2024

2/10 Terrible

Norberto, CDMX

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place in spectacular villahermosina.
Stayed 3 nights in May 2024

8/10 Good

Lauren, Toronto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property with lovely service Room was large and decor was very pretty Bathrooms could definitely use an aesthetic update, but are clean and functional
Stayed 1 night in May 2024