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Hotel Besso

2.0 star property

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Photo gallery for Hotel Besso

Exterior
Double Room | In-room safe, desk, iron/ironing board, cots/infant beds
Aerial view
Exterior
View from property

Reviews

7.8 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Parking available
  • Breakfast available
  • Pet-friendly
  • Housekeeping
  • Free WiFi

Explore the area

Map
Via Besso 24, Lugano, TI, 6900
  • Via Nassa
    ‪9 min walk‬
  • Palazzo dei Congressi
    ‪15 min walk‬
  • LAC Lugano Arte e Cultura
    ‪15 min walk‬

Room options

View all photos for Double Room

Double Room | In-room safe, desk, iron/ironing board, cots/infant beds

Double Room

  • Sleeps 3
  • 1 Double Bed

View all photos for Single Room

Single Room | In-room safe, desk, iron/ironing board, cots/infant beds

Single Room

  • 15 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Quadruple Room

Quadruple Room | In-room safe, desk, iron/ironing board, cots/infant beds

Quadruple Room

  • Sleeps 4
  • 4 Single Beds

View all photos for Triple Room

Triple Room | In-room safe, desk, iron/ironing board, cots/infant beds

Triple Room

  • Sleeps 3
  • 3 Single Beds

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Front of property

Hotel San Carlo

  • Free WiFi
  • Housekeeping
4.1 out of 5, Very good, (207)
The price is €146
for 1 room
includes taxes & fees
10 Apr - 11 Apr
Hotel San Carlo

About this property

Hotel Besso

Hotel with a 24-hour front desk, near Lake Lugano
This hotel features self parking, concierge services and a 24-hour front desk. WiFi in public areas is free. Additionally, a computer station, express check-in and express check-out are on-site.
Hotel Besso offers 34 accommodations with a safe and a hairdryer. Cable televisions are provided.

Bathrooms include bidets and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Our customers tell us that they can't get enough of the helpful staff at Hotel Besso. During your stay, you're just a quick walk from San Lorenzo Cathedral. Features include free WiFi in public areas, plus breakfast (surcharge) and concierge services. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Within a 10-minute walk of San Lorenzo Cathedral and Santa Maria degli Angeli
  • Cats and dogs welcome free of charge
  • Pet-friendly amenities are available, including food and water bowls
Hotel Besso offers its guests a vending machine, tour/ticket assistance, and concierge services. A computer station is on site and WiFi is free in public spaces. The business-friendly Hotel Besso also features express check-in, express check-out, and a front desk safe. Parking is available for a fee.
For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10 AM.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (CHF 15 per day)

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: CHF 10 for adults and CHF 5 for children

Family friendly

  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

More

  • Desk
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: noon; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CHF 40.0 per night.
  • Cots (infant beds) are available for CHF 15.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 15 years of age.
  • Tourism fee: CHF 0.15 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CHF 10 for adults and from CHF 5 for children
  • Self-parking fee: CHF 15 per day
  • Air conditioning fee: CHF 20 per night
  • Crib (infant bed) fee: CHF 15.0 per night
  • Rollaway bed fee: CHF 40.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Guests arriving after 10:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 2 stars.

Property is also known as

Besso Hotel
Besso Lugano
Hotel Besso
Hotel Besso Lugano
Hotel Besso Hotel
Hotel Besso Lugano
Hotel Besso Hotel Lugano

Hotel Besso Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 67 out of 247 reviews
Rating 8 - Good. 106 out of 247 reviews
Rating 6 - Okay. 51 out of 247 reviews
Rating 4 - Poor. 18 out of 247 reviews
Rating 2 - Terrible. 5 out of 247 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

zdenka, orlando

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Unable to communicate with front desk. Front desk personnel spoke Italian only.
Stayed 1 night in Nov 2024

6/10 Okay

zdenka, orlando

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Charles-Antoine

Travelled with partner
Liked: Cleanliness, staff & service
It was good, but I can't give more than 3 stars because it was not quiet at all during the night. Some people were screaming in the corridor. Also, we came at 9 AM to eat the breakfast, but there was no food anymore. Finally, the shower head was very bad.
Stayed 2 nights in Nov 2024

8/10 Good

Jane

Liked: Cleanliness, staff & service
It’s near the train station!
Stayed 1 night in Nov 2024

8/10 Good

Alvin

Liked: Cleanliness, staff & service, property conditions & facilities
It was literally less than 5 mins away from the train station . The bus around Lugano and the funicular to the old town was free . The property was a perfect location . It’s clean and well kept . But small rooms and beds . Which is not a big issue for us . The service is superb . The receptionist came and picked us up at the train station personally .
Stayed 5 nights in Sep 2024

10/10 Excellent

Gage

Liked: Cleanliness, staff & service, property conditions & facilities
Super nice staff and close to the train. A little outdated but still clean!
Stayed 1 night in Sep 2024

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a 3 minute walk from the train station, but was a very quiet and nice location. The free funicular from the train station dropped us right into the center of town in 3 minutes where shopping, dining and the lake were very accessible.
Stayed 1 night in Sep 2024

8/10 Good

Jayesh

Travelled with family
Liked: Staff & service, property conditions & facilities
No c
Stayed 1 night in Sep 2024

8/10 Good

Rukshan

Liked: Cleanliness, staff & service, property conditions & facilities
Very close to the Train station. I picked this place so that I can walk to the train station with all my luggages early in the morning. You cannot get any closer than this ! Facilities are good, clean room. The only inconvenience was the bathroom had an old fashioned ( but very good condition) bath tub- so you need to take a shower with extra care to make sure that you do not to spread water all over.
Stayed 1 night in Sep 2024

8/10 Good

Peter van

Liked: Cleanliness, staff & service, property conditions & facilities
Nice but no faciliteiten in the neighbourhood
Stayed 1 night in Aug 2024

10/10 Excellent

Hope

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love this hotel. The staff are very friendly. The hotel has old finishes but very well maintained, and CLEAN! It is just next to the train station and the downtown shopping area is jut steps away. They also provided us transportation tickets for free so we could just jump onto bus or train anywhere. Love the hotel and Lugano!
Stayed 1 night in Aug 2024

10/10 Excellent

Susy, Trinity

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay there! Very convenient location, friendly staff, transportation, everything was excellent! A big plus was they let us to storage the luggage until our train departures! Definitely is a great place to stay and I’ll be back soon!
Stayed 1 night in Aug 2024

4/10 Poor

Angela

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Staff were very friendly but thereafter very disappointing. The rooms were basic at best and in much need of renovation. Fortunately we were only there for 1 night.
Stayed 1 night in Jul 2024

6/10 Okay

Gary, Estes Park

Travelled with partner
Okay
Stayed 1 night in Jun 2024

4/10 Poor

Michele

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very basic hotel. Paid for a double room and was given a basic room. Couldn’t move in it for two people. Complained to front desk and they moved us to the double that we paid for. Make sure you request a balcony if you book or you will not be given one. Very tiny balcony but nice view overlooking the city. Free tickets for the funicular to the main part of town. Was only provided with a single sheet which only covered half the bed. Disappointing and uncomfortable bed and room.
Stayed 1 night in Jun 2024

8/10 Good

HOE KOK

Liked: Cleanliness, staff & service, property conditions & facilities
Overall this hotel provides us everything that we needs. The good point is also the property near the train station. The room is clean and tidy, staff is very helpful and friendly.
Stayed 1 night in Jun 2024

8/10 Good

Carole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 minutes walk from the train station. Free Tickets for the local transportation like the funicular. Very clean room with a large size bathroom
Stayed 1 night in May 2024

8/10 Good

Carole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
À 2 pas de la gare. Très propre et belle grande salle de bain. Bon petit déjeuner . Personnel très gentil
Stayed 1 night in May 2024

10/10 Excellent

Abdelhamid

Liked: Amenities, property conditions & facilities
Nice stay. Very clise to railway station. Clean room. Very helpful and responsive staff. Good quality-price. Highly recommended if you want a convenient and clean place to stay for 1 or nights...
Stayed 1 night in May 2024

10/10 Excellent

Thomas

Stayed 1 night in Apr 2024

8/10 Good

Amaury

Liked: Cleanliness, staff & service
Excellent staff
Stayed 1 night in Apr 2024

8/10 Good

Zihan

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities
A lovely big room. Clean and comfortable and friendly staff. It has a great location - very short walk to the train station. I would stay here again.

8/10 Good

P.G. Chaminda, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

8/10 Good

Chris

Travelled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2023