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Novotel Luxembourg Centre

4.0 star property

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Photo gallery for Novotel Luxembourg Centre

Breakfast, lunch and dinner served
Point of interest
Executive Room, 1 Queen Bed with Sofa bed | Premium bedding, minibar, in-room safe, desk
Bar (on property)
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Gym
  • Bar
  • Room service
  • Pet-friendly

Explore the area

Map
35 Rue Du Laboratoire, Luxembourg City, 2015
  • Notre-Dame Cathedral
    ‪12 min walk‬
  • Grand Ducal Palace
    ‪14 min walk‬
  • Luxembourg City Hall
    ‪14 min walk‬
  • Luxembourg (LUX-Findel)
    ‪16 min drive‬

Room options

View all photos for Superior Room

Superior Room | Premium bedding, minibar, in-room safe, desk

Superior Room

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Classic Room, 1 Queen Bed with Sofa bed

Classic Room, 1 Queen Bed with Sofa bed | Premium bedding, minibar, in-room safe, desk

Classic Room, 1 Queen Bed with Sofa bed

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 Queen Bed with Sofa bed

Executive Room, 1 Queen Bed with Sofa bed | Premium bedding, minibar, in-room safe, desk

Executive Room, 1 Queen Bed with Sofa bed

  • 27 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

Exterior

Doubletree by Hilton Luxembourg

  • Pool
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.0 out of 5, Very good, (1001)
The price is €191
for 1 room
includes taxes & fees
14 May - 15 May
Doubletree by Hilton Luxembourg

About this property

Novotel Luxembourg Centre

Family-friendly hotel with 24-hour fitness centre and 24-hour front desk
A restaurant, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe and 24-hour room service. Housekeeping is available on request.
Novotel Luxembourg Centre offers 150 accommodations with minibars and a safe. This accommodation is furnished with queen sofa beds. Beds feature premium bedding. A pillow menu is available. LCD televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead, and hairdryers.

This Luxembourg City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Novotel Luxembourg Centre. During your stay, you're just a quick walk from Stade Achille Hammerel. Features include free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include free newspapers in reception, a front desk safe and 4 meeting rooms
  • On-site recreation includes a 24-hour gym and a playground
  • Within a 15-minute walk of Notre-Dame Cathedral and Grand Ducal Palace
  • Pets welcome for a fee
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 1292 square feet (120 square metres) and includes conference space. A 24-hour fitness centre, a terrace, and an arcade/games room are also featured at the family-friendly Novotel Luxembourg Centre.

This 4-star Luxembourg City hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 6:30 AM to 11:00 AM.
Origine – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
24-hour room service is available.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Offsite parking available (EUR 39 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 26 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Origine

Things to do

  • 24-hour gym
  • Arcade/game room
  • Playground

Family friendly

  • Arcade/game room
  • Children's games
  • Children's toys
  • In-room sofa bed
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,292 square feet of conference space
  • 4 meeting rooms
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Hand-held showerhead
  • Handrails in stairways (97 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (92 centimetre wide door)
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (88 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding
  • Queen sofa bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 1:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 26 per person
  • Nearby parking fee: EUR 39 per day (66 ft away)
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Luxembourg. This property is rated 4 stars.

Property is also known as

Novotel Hotel Luxembourg Centre
Novotel Luxembourg Centre
Luxembourg City Novotel
Novotel Luxembourg Centre Hotel Luxembourg City
Novotel Luxembourg Centre Luxembourg City
Novotel Luxembourg City Centre
Novotel Luxembourg Centre Hotel
Novotel Luxembourg Centre Hotel
Novotel Luxembourg Centre Luxembourg City
Novotel Luxembourg Centre Hotel Luxembourg City

Novotel Luxembourg Centre Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 517 out of 1000 reviews
Rating 8 - Good. 371 out of 1000 reviews
Rating 6 - Okay. 66 out of 1000 reviews
Rating 4 - Poor. 27 out of 1000 reviews
Rating 2 - Terrible. 19 out of 1000 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Gopal

Stayed 1 night in Dec 2024

10/10 Excellent

Douglas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Nice Hotel

Nice Hotel, Close to the city center. Great staff that where very helpful at validating our parking.
Stayed 2 nights in Jan 2025

10/10 Excellent

Jay

Friendly
Stayed 2 nights in Jan 2025

10/10 Excellent

Roselyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Tommy

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
One of the most friendly and helpful staff I’ve seen in any hotel Young and awake staff
Stayed 2 nights in Jan 2025

10/10 Excellent

Alisha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

2/10 Terrible

Devika

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Not very central to the city. Staff was rude and dismissive of our concerns. Overpriced for how dated the rooms are.
Stayed 2 nights in Dec 2024

10/10 Excellent

Gladys

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a very nice, clean property. Nice area as well.
Stayed 2 nights in Dec 2024

10/10 Excellent

Moses

Stayed 1 night in Dec 2024

4/10 Poor

Sandra

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Dirty Rooms at Novotel Luxembourg

The staff were very nice, however the room was dirty. The luggage rack looked like someone spilled milk shake on it and housekeeping was not able to wipe it. The hot water kettle still had coffee inside. The toilet floor still smelled like pee. The room was non smoking but it smelled like someone had smoked in the room prior to our leaving.
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient since it’s near the train station and bus stop. Had a great time staying at this hotel. The staff is helpful, warm and friendly.
Stayed 4 nights in Dec 2024

10/10 Excellent

lidia

Stayed 1 night in Dec 2024

10/10 Excellent

Sarah

Stayed 2 nights in Dec 2024

10/10 Excellent

Elena, LONDON

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Dec 2024

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location for city centre and not too far from the airport.
Stayed 1 night in Dec 2024

10/10 Excellent

Chris

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with lots of things to do within walking distance. Would highly recommend for anyone travelling with a small family.
Stayed 1 night in Dec 2024

2/10 Terrible

Jayne

Travelled with family
Disliked: Cleanliness, staff & service, amenities
Location of the property is great! Bus to the airport just around the corner, but that's the only positive. We found silverfish in our room, the TV didn't work but it's the weekend so we can't help you or do we care. There was zero customer service. Having a separate toilet is great but it's inconvenient and unhygienic to have to go to a different room to wash your hands. Paper cups in the room for hot drinks?! Why? What a waste. These cups aren't really reusable and get thrown away rather than washed. Overall for a well known branded hotel I was very disappointed and would think twice when booking Novotel again.
Stayed 2 nights in Dec 2024

8/10 Good

Cecilia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Freddys

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is excellent
Stayed 1 night in Nov 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very central. Friendly staff. Great breakfast. Extremely clean. Definitely recommend.
Stayed 2 nights in Nov 2024

10/10 Excellent

ROBERT

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel, staff and restaurant are great. Not a whole lot of food or shopping close by.
Stayed 1 night in Nov 2024

10/10 Excellent

Virgen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great and welcoming. Great hotel conditions. Some walk but reasonable to the city, parking is limited and expensive. Overall, very good.
Stayed 1 night in Nov 2024

10/10 Excellent

nicola

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay, reasonably priced, good size rooms and close to all visitor attractions. Quiet area that felt safe at night.
Stayed 2 nights in Nov 2024

10/10 Excellent

robert

Stayed 1 night in Nov 2024

10/10 Excellent

Toral

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location. Good amenities all around. Only negative was the pizzas we ordered for room sevice. They were rubbish and overcooked and over priced. Otherwise, cant fault the hotel for a long weekend stay.
Stayed 2 nights in Nov 2024