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Susanna

3.0 star property
VIP Access

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Photo gallery for Susanna

Reception
Exterior
1 bedroom, premium bedding, minibar, in-room safe
City view
Lobby sitting area

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Room service
  • 24/7 front desk
  • Parking included
  • Housekeeping

Explore the area

Map
52 Mabed El Karnak, Luxor
  • Luxor Temple
    ‪2 min walk‬
  • Luxor Museum
    ‪14 min walk‬
  • Karnak
    ‪3 min drive‬
  • Luxor (LXR-Luxor Intl.)
    ‪16 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Twin Room, River View

City view

Twin Room, River View

  • 20 sq m
  • River view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Single Room, River View

1 bedroom, premium bedding, minibar, in-room safe

Single Room, River View

  • 20 sq m
  • River view
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Triple Room, City View

Standard Triple Room, City View | 1 bedroom, premium bedding, minibar, in-room safe

Standard Triple Room, City View

  • 25 sq m
  • City view
  • Sleeps 3
  • 3 Single Beds

View all photos for Standard Room

1 bedroom, premium bedding, minibar, in-room safe

Standard Room

  • 20 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Single Room, City View

Single Room, City View | 1 bedroom, premium bedding, minibar, in-room safe

Single Room, City View

  • 20 sq m
  • City view
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Room (Temple view)

1 bedroom, premium bedding, minibar, in-room safe

Standard Room (Temple view)

  • 20 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

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About this property

Susanna

Hotel in Luxor with seasonal outdoor pool and 24-hour front desk
Along with an outdoor pool, this hotel has a restaurant and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, 24-hour room service and a seasonal outdoor pool.
Susanna offers 46 accommodations with fireplaces and minibars. Beds feature premium bedding. 21-inch flat-screen televisions come with satellite channels.

Bathrooms include a combined bath/shower unit and complimentary toiletries. Business-friendly amenities include desks, safes and telephones. Housekeeping is offered on a daily basis and hairdryers can be requested.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Susanna, you're just a quick walk from Luxor Temple. Features include free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes bicycles to rent
  • Steps from Luxor Temple and 8 minutes on foot from Mansheya Street
  • Airport shuttle service available for a fee
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. An outdoor pool, a terrace, and a vending machine are also featured at the business-friendly Susanna. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Luxor hotel.

On-site venue – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting).
24-hour room service is available.

Languages

Arabic, English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 5 metres
  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 21-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Fireplace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 16

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Susanna

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 25 per vehicle (return, maximum occupancy 4)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a security system
Susanna offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in January and close in December.
  • Pets and service animals are not allowed on site.

Property is also known as

Susanna Hotel
Susanna Hotel Luxor
Susanna Luxor
Susanna Hotel
Susanna Luxor
Susanna Hotel Luxor

Susanna Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 28 out of 77 reviews
Rating 8 - Good. 33 out of 77 reviews
Rating 6 - Okay. 11 out of 77 reviews
Rating 4 - Poor. 2 out of 77 reviews
Rating 2 - Terrible. 3 out of 77 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Santiago Aurelio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Needs some work do the rooms, but they are good for the price. And a excellent view
Stayed 2 nights in Nov 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Victora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location! Right in the heart of Luxor, with the restaurant having the most amazing views of the Luxor temple and avenue of the sphinxes. The hotel is also situated in the city center, which was a joy to explore and walk around. Exceptional staff, Our housekeeper, Alaa, definitely put a smile on our face! Finally, the rooftop with swimming pool was an excellent added bonus to our stay
Stayed 1 night in Nov 2024

10/10 Excellent

johannes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent option to stay in Luxor.. The view from the room and the balcony. The restaurant and the pool. This room offers extra space. Breakfast is due. The air conditioning is excellent. The showers with hot water and good bathroom space. Clean and well-maintained facilities.
Stayed 1 night in Nov 2024

10/10 Excellent

Rose

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect area! Right next to shops and restaurants, and next to the Luxor temple and our room had a lovely view of it! Also could see across to the valley of Kings lit up at night. Great breakfast in morning and rooftop pool (didn't use too cold). Staff was lovely and helpful and the room was clean! It was old however the carpet could use replacement but that's so minor.
Stayed 1 night in Nov 2024

10/10 Excellent

Josef

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The warmth of all the staff, always attentive and with a big smile, ready to serve. The size of the room, the silence at night, the comfort of the bed, the modern air conditioning. , The breakfast buffet. The swimming pool, the view.
Stayed 1 night in Nov 2024

6/10 Okay

James

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
-No water in rooms -States airport shuttle but none provided -Towels need replacements -Stained tub
Stayed 2 nights in Oct 2024

10/10 Excellent

Goldagh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is perfect, the breakfast exceptional, the price unbeatable, the personnel very helpful. But most of all, the view from the restaurant unbelievable!!!
Stayed 1 night in Nov 2024

10/10 Excellent

Agneziki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideally located hotel, close to the Luxor Temple, the Nile and the souk. Clean room and bathroom. Good bedding. Hot water. Wifi. Breakfast included (self) which you can take in a large room or on the terrace with a view of the Luxor Temple, the Nile and the West Bank (Early in the morning, many hot air balloons can be seen in the distance). Good value for money.
Stayed 1 night in Oct 2024

10/10 Excellent

Liu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well i like people the most. Everybody was super helpful. I would like to thank Wael from the reception especially. He did the best for me. i wanted to do a late check out, thankfully they gave us more time. Also the sunset over the Luxor temple and Nile was spectacular. room was clean, spacious and very comfortable, breakfast buffet was very good and nice swimming pool on the rooftop.
Stayed 1 night in Oct 2024

10/10 Excellent

kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful stay at Susanna hotel The location, comfort, and hospitality were outstanding. A special thank you to Beshoy for making my experience unforgettable; his attentiveness and kindness truly made a difference.and nice swimming pool on the rooftop I highly recommend this hotel to anyone visiting!"
Stayed 1 night in Oct 2024

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect. The location is great. The view was amazing. The room was spacious and clean. Wi-Fi was fast. I recommend this hotel.
Stayed 1 night in Oct 2024

10/10 Excellent

julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well located, walking distance from Luxor Temple. The bus station and train station are a few hundred meters away. The Luxor Temple and the Nile can be seen directly from the room's balcony. The view is very nice. The room was clean, the bathroom was also very clean and equipped (shampoo, shower). The room service is excellent, the breakfast is very delicious. Mohamed at the restaurant d and helpful. I recommend it to everyone who is looking for an affordable good hotel in the center.
Stayed 1 night in Oct 2024

10/10 Excellent

Deonia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location next to Luxor temple, close to the Nile and commerce and restaurants. very attentive and helpful staff. I kept the bags until the night at the reception free of charge as check out is 12:00. the hotel bed is also very good., good value for money and nice swimming pool on the rooftop.
Stayed 1 night in Oct 2024

10/10 Excellent

Palph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurant terrace they have is beautiful, it has a spectacular view in the mornings, afternoons and nights. The staff was very friendly and helpful at all times. room was clean, spacious and quiet, breakfast buffet was good, good WiFi service for free worked in any place in the hotel and nice swimming pool on the rooftop
Stayed 1 night in Oct 2024

10/10 Excellent

Bayer

Liked: Cleanliness, staff & service, property conditions & facilities
Great location directly facing Luxor temple and sphinx avenue, room was clean and comfortable, staff very helpful and freindly, breakfast buffet was very good and nice rooftop with swimming pool
Stayed 1 night in Oct 2024

8/10 Good

Xavier

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good location. Friendly staff. No room service provided. Good breakfast included. Language barrier with most staff.
Stayed 2 nights in Apr 2023

2/10 Terrible

Nieves

Stayed 1 night in Jan 2023

6/10 Okay

Julie

Stayed 1 night in Dec 2022

6/10 Okay

Elvia

Stayed 3 nights in Dec 2022

8/10 Good

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Their laundry service is fast compared to the rest of the Egyptian hotels we’ve stayed at where they air dry our laundry.
Stayed 3 nights in Jan 2020

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
At check-in, they had no record of my reservation even though Expedia had confirmed the reservation and a reservation number generated. They asked me to provide the confirmation email. Luckily I had one confirmation email in my saved mail. Next, they said I had the option to pay at check-in or at check-out, I chose the latter which in usual in the US. I was then informed that WiFi is available without charge only if it’s used in the hotel lobby. However, should I chose to use it in my room where I spend my time and would need it most, i would have to pay for it. On the third day of my stay, I was stopped in the lobby and was informed that the decision to pay at checkout was changed and that payment was required now. I presented my credit card to pay the bill but they said that their cred card processor was not working, so I then tendered cash for the full amount. I just assumed that they did not have cash on hand and wanted some immediately which was the reason for the abrupt change of policy. On my final day at the hotel, checkout was at 12 noon but the woman at the desk found it fit to call me at 11:45 even though I was not in violation of the check-out time of 12 noon. Travellers expect the honest experience of other travellers to assist them in their decision making (I know I do). Therefore, with that in mind my advise is to stay away from the Susanna hotel at Luxor. Allan Alexander Georgia, USA
Stayed 3 nights in Apr 2019

8/10 Good

André, rio de janeiro, Brazil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxor Temple at breakfast
Very beautiful hotel. In front of Luxor Temple, you can see it from your room, or in the breakfast floor (top floor). In the city's center, close to many restaurants, shops, very ease to find. Helpfull staff.

8/10 Good

Khanh Nguyen

Liked: Cleanliness, staff & service, property conditions & facilities
great location!
room is small and can be noisy from the traffic below but hotel is in great location. Close to all major attractions and markets.

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Convenient location
This hotel was in the perfect location for a visit to all the sites in Luxor. The staff was friendly and helpful, but the hotel wasn't fancy. If you're looking for a simple place to stay, I would recommend this. The breakfast area has a wondeful view of the temples and sunset over the Nile and the pool would have been great if we had brought out swimsuits!