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Le Phenix Hotel

4.0 star property
VIP Access

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Photo gallery for Le Phenix Hotel

Exterior
View from property
View from property
Reception
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Pet-friendly
  • Laundry

Explore the area

Map
7 Quai De Bondy, Lyon, Rhone, 69005
  • Place des Terreaux
    ‪5 min walk‬
  • Hôtel de Ville de Lyon
    ‪7 min walk‬
  • Bellecour Square
    ‪13 min walk‬
  • Lyon (LYS-Saint-Exupery)
    ‪35 min drive‬
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Room options

View all photos for Deluxe Room, River View

Deluxe Room, River View | 1 bedroom, premium bedding, Select Comfort beds, in-room safe

Deluxe Room, River View

  • 25 sq m
  • River view
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | 1 bedroom, premium bedding, Select Comfort beds, in-room safe

Superior Double or Twin Room

  • 20.0 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Basic Single Room, 1 Single Bed

Basic Single Room, 1 Single Bed | 1 bedroom, premium bedding, Select Comfort beds, in-room safe

Basic Single Room, 1 Single Bed

  • 15 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Classic Double Room, 1 Double Bed

Classic Double Room, 1 Double Bed | 1 bedroom, premium bedding, Select Comfort beds, in-room safe

Classic Double Room, 1 Double Bed

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

Triple Room | 1 bedroom, premium bedding, Select Comfort beds, in-room safe

Triple Room

  • 28 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

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About this property

Le Phenix Hotel

Riverfront hotel with 24-hour business centre and 24-hour front desk
A bar/lounge, a 24-hour business centre and a coffee shop/cafe are available at this smoke-free hotel. WiFi in public areas is free. Additionally, coffee/tea in a common area, 24-hour room service and a business centre are on-site.
Le Phenix Hotel offers 36 accommodations with a safe and free newspapers. Each accommodation is individually furnished and decorated. Select Comfort beds feature premium bedding. Flat-screen televisions come with premium satellite channels. Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit with a rainfall showerhead, complimentary toiletries and hairdryers.

This Lyon hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Le Phenix Hotel. During your stay, you're just a quick walk from Historic Site of Lyon. Free WiFi in public areas, a bar and a coffee shop/cafe are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • Guests have great things to say about the helpful staff and the location
  • Just a 4-minute drive from Bellecour Square and 6 minutes from Tête d'Or Park
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and a meeting room are available.

WiFi is free in public spaces. Event space at this hotel measures 1292 square feet (120 square metres) and includes conference space. A vending machine, multilingual staff, and coffee/tea in common area are also featured at the eco-certified Le Phenix Hotel. For a fee, parking is available. A complete renovation of Le Phenix Hotel was completed in July 2022.

This Art Deco Lyon hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10 AM.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Chinese (Mandarin), English, French, German, Indonesian, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 40 per day)

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: EUR 19 for adults and EUR 9.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • Piano
  • TV in common areas

Family friendly

  • Children's toys
  • Highchair
  • Laundry facilities
  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,292 square feet of conference space
  • 24-hour business centre
  • Meeting room

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 20 per night.
  • Cots (infant beds) are available for EUR 15.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.50 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 19 for adults and from EUR 9.50 for children
  • Self-parking fee: EUR 40 per day
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 15.0 per day
  • Rollaway bed fee: EUR 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Le Phenix
Le Phenix Hotel
Le Phenix Hotel Lyon
Le Phenix Lyon
Phenix Hotel Lyon
Hotel Le Phenix
Phenix Lyon
Le Phenix Hotel Lyon
Le Phenix Hotel Hotel
Le Phenix Hotel Hotel Lyon

Le Phenix Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 556 out of 1000 reviews
Rating 8 - Good. 342 out of 1000 reviews
Rating 6 - Okay. 69 out of 1000 reviews
Rating 4 - Poor. 24 out of 1000 reviews
Rating 2 - Terrible. 9 out of 1000 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

silvia

Stayed 2 nights in Jan 2025

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Basic

Good location, close to main square and restaurants. Hotel was clean and nice but lacked service, staff not attentive. No basic amenities in room, no gowns, slippers, water, shampoo. Towels were kids size. Overall lacked luxury.
Stayed 3 nights in Jan 2025

8/10 Good

Nicolas, LA TRONCHE

Stayed 1 night in Jan 2025

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

Shuxin

Liked: Cleanliness, staff & service, property conditions & facilities
Considering the price, it’s fair place to stay a night or two
Stayed 1 night in Jan 2025

10/10 Excellent

Anca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean hotel, good breakfast, great location and staff
Stayed 3 nights in Dec 2024

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Brielan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay and value. Lovely staff and comfy room. Received upgrade at check-in. Jacuzzi tub was a wonderful treat.
Stayed 1 night in Dec 2024

8/10 Good

Carla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful especially when my Uber did not arrive to take me to the train station. They were able to order a taxi that arrived in minutes so I did not miss my train. The breakfast buffet is very nice with a good selection of items for all tastes.
Stayed 2 nights in Nov 2024

10/10 Excellent

Ross

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

2/10 Terrible

Ga, Brooklyn

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
the room lacks basic amenity such as coffee, water, refrigerator, not even a drinking glass, which is unbelievable for a 4 star hotel.
Stayed 1 night in Nov 2024

10/10 Excellent

Fiona

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superb boutique hotel in a great location

A fabulous small boutique hotel in a great central location for visiting major sights in Lyon. Hotel was clean , welcoming and tasteful . It is an " on demand " hotel as the staff put it so if you want water or kettle you have to request them and go and get them from reception. No frills or extras in the room , no slippers , dressing gown or fridge nor did we have a mirror in the room only one head and shoulders standard mirror in the bathroom which was a minor irritation. Room was large, with comfortable beds . We had 2 singles as I was travelling with my daughter. We had a great view of the river and full length windows that opened fully which was a bonus, made the room light and airy . I can't comment on breakfast as we didn't have it, plenty of boulangerie within 2 minutes walk. If you want authentic restaurants keep away from The old town as it is very touristy and not representative of the fabulous restaurants available in Lyon All in all a great hotel for a short break . Request a river view it's definitely worth the extra cost . I will most certainly stay here again on my next visit as I have a daughter in Lyon for a year.
Stayed 3 nights in Nov 2024

8/10 Good

Beth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cool location. Awesome shower.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Nicholas, Los Angeles

Stayed 1 night in Oct 2024

10/10 Excellent

Rita

Travelled with family
This is a charming hotel with helpful staff. The area is walkable to very nice stores and there are good restaurants and bakeries nearby. We had a suite with a river view that was lovely.
Stayed 5 nights in Oct 2024

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Aidan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant hotel in a great location, friendly staff and excellent value
Stayed 1 night in Oct 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, good staff, great room and decent location.
Stayed 4 nights in Oct 2024

10/10 Excellent

Katherine

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were over and beyond helpful. Breakfast was tasty and convenient. Our rooms were much larger than expected. Close to old town, restaurants and historical sites
Stayed 2 nights in Oct 2024

10/10 Excellent

James

Stayed 1 night in Oct 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Maria

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great historic hotel in the historic center of Lyon. It’s not fancy, but it’s eclectic and wonderful
Stayed 1 night in Sep 2024

8/10 Good

Peter

Liked: Amenities
Nice hotel in a good location, pleasant staff and was value for money accommodation in Lyon
Stayed 2 nights in Oct 2024