6/10 OK
Jonathan
6.10.2024
Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Huonoa: Henkilökunta ja palvelu
Disappointing Value
I recently stayed at Baglioni Resort Maldives, but unfortunately, it did not meet the expectations set by its “luxury all-inclusive” label. For $8,500 over six nights, I expected a much higher standard, particularly in terms of dining and service.
The dining experience was far from luxury, with several items on restaurant menus not included in the all-inclusive package. There was also a shortage of basic items like sugar-free soda, unavailable for half our stay. Despite daily reassurances it would arrive within “2-3 hours,” it never did, which was more frustrating due to the false promises.
Service overall didn’t match the price. The minibar, advertised as complimentary and replenished daily, was refilled only three times during our six-day stay, each after we contacted our assigned host. The restaurant waitstaff were inattentive, and something as simple as getting coffee at breakfast could take over 10 minutes. It seemed like either low service standards or under-staffing, despite being told it was low season with only 60% occupancy.
This was my third visit to the Maldives, and the least valuable of them. There are far better options available.
The only consistently positive aspects were the housekeeping staff and Nadeem, who met us at the airport during both arrival and departure, ensuring a smooth experience.
For those seeking true luxury, I’d recommend looking elsewhere.
Jonathan
Yöpyi 6 yötä syyskuussa 2024
