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Crowne Plaza Maastricht by IHG

4.0 star property

Choose dates to view prices

Photo gallery for Crowne Plaza Maastricht by IHG

Point of interest
Minibar, in-room safe, desk, laptop workspace
Exterior
Exterior
Bar (on property)

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Gym
  • Bar
  • Parking available

Explore the area

Map
Ruiterij 1, Maastricht, 6221 EW
  • Market
    ‪12 min walk‬
  • Vrijthof
    ‪13 min walk‬
  • Maastricht University
    ‪15 min walk‬
  • Maastricht (MST-Maastricht - Aachen)
    ‪17 min drive‬

Room options

View all photos for Premium Room, 2 Queen Beds, River View (River Meuse View)

Minibar, in-room safe, desk, laptop workspace

Premium Room, 2 Queen Beds, River View (River Meuse View)

  • 24 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room

Minibar, in-room safe, desk, laptop workspace

Premium Room

  • City view
  • 24 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room

Minibar, in-room safe, desk, laptop workspace

Standard Room

  • 24 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Premium Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed

  • City view
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, River View (River Meuse View)

Minibar, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed, River View (River Meuse View)

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Walk-In Shower)

Minibar, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed (Walk-In Shower)

  • City view
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed

  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed (Walk-In Shower)

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed (Walk-In Shower)

  • City view
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible

Standard Room, 1 Queen Bed, Accessible | Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Accessible

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

  • City view
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 Queen Bed

Minibar, in-room safe, desk, laptop workspace

Premium Room, 1 Queen Bed

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 Queen Bed, Balcony

Minibar, in-room safe, desk, laptop workspace

Premium Room, 1 Queen Bed, Balcony

  • City view
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 King Bed (Plein 1992)

Premium Room, 1 King Bed (Plein 1992) | Minibar, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed (Plein 1992)

  • City view
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Minibar, in-room safe, desk, laptop workspace

Suite, 1 Bedroom

  • 43 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, River View (River Meuse View)

Minibar, in-room safe, desk, laptop workspace

Premium Room, 2 Queen Beds, River View (River Meuse View)

  • River view
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, River View (River Meuse View)

Minibar, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, River View (River Meuse View)

  • River view
  • 57 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, River View (River Meuse View)

Minibar, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed, River View (River Meuse View)

  • River view
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Ground Floor

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Ground Floor

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Loft, 1 King Bed (with Loft)

Standard Loft, 1 King Bed (with Loft) | Minibar, in-room safe, desk, laptop workspace

Standard Loft, 1 King Bed (with Loft)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Balcony

Premium Room, 1 King Bed, Balcony | Minibar, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed, Balcony

  • City view
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Balcony

  • City view
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 2 Queen Beds

Minibar, in-room safe, desk, laptop workspace

Junior Suite, 2 Queen Beds

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Single Beds

Premium Room, 2 Single Beds | Minibar, in-room safe, desk, laptop workspace

Premium Room, 2 Single Beds

  • 27 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite, 1 Bedroom, River View (River Meuse View)

Minibar, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, River View (River Meuse View)

  • River view
  • 57 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Plein 1992)

Premium Room, 1 King Bed (Plein 1992) | Minibar, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed (Plein 1992)

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Crowne Plaza Maastricht by IHG

Pet-friendly hotel connected to the convention centre in Maastricht with 2 restaurants
Along with 2 restaurants, this hotel has a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, a 24-hour business centre, a conference centre and a coffee shop/cafe are on-site.
Crowne Plaza Maastricht by IHG offers 174 accommodations with minibars and a safe. LED televisions come with digital channels. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

This Maastricht hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, hot stone massages, sports massages and facials.
Our customers tell us they can't get enough of Crowne Plaza Maastricht by IHG's great location. During your stay, you'll be connected to the convention centre and just a quick walk from Centre Ceramique. Free WiFi in public areas, 2 restaurants and a 24-hour gym are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi and wired Internet
  • Drinking and dining options include 2 restaurants, a coffee shop and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym and bicycles to rent
  • Guests have great things to say about the location and the helpful staff
  • Steps from Centre Ceramique and 13 minutes on foot from Vrijthof
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and meeting rooms.

Public spaces have free WiFi and wired Internet. Event space at this hotel measures 10071 square feet (936 square metres) and includes a conference centre. A 24-hour fitness centre, spa services, and a terrace are also featured at the business-friendly Crowne Plaza Maastricht by IHG. Limited parking is available for a fee and is offered on a first-come, first-served basis.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 11:00 AM and at the weekend from 7:00 AM to 11:00 AM.
Restaurant de Mangerie – This restaurant serves breakfast, lunch and dinner.
Le club d Artagnan – This bar specialises in Mediterranean cuisine and serves lunch and light fare. Open daily.
24-hour room service is available.

Languages

Dutch, English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Parking on site (EUR 22 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 29.50 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • Le club d Artagnan
  • Restaurant de Mangerie

Things to do

  • 24-hour gym
  • Bicycle rentals
  • TV in common areas

Family friendly

  • Free cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Conference centre (10,071 square foot of space)
  • Meeting rooms

Outdoors

  • On a river
  • Terrace

Spa

  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Lift
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LED TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 50.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: EUR 29 per pet, per night
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 35.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 6.61 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 29.50 per person
  • Self-parking fee: EUR 22 per night
  • Pet fee: EUR 29 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 50.00 (subject to availability)
  • Rollaway bed fee: EUR 35.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 4 stars.

Property is also known as

Crowne Plaza Hotel Maastricht
Crowne Plaza Maastricht
Maastricht Crowne Plaza
Crowne Plaza Maastricht Hotel
Crowne Plaza Maastricht
Crowne Plaza Maastricht by IHG Hotel
Crowne Plaza Maastricht an IHG Hotel
Crowne Plaza Maastricht by IHG Maastricht
Crowne Plaza Maastricht by IHG Hotel Maastricht

Crowne Plaza Maastricht by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 342 out of 902 reviews
Rating 8 - Good. 384 out of 902 reviews
Rating 6 - Okay. 111 out of 902 reviews
Rating 4 - Poor. 41 out of 902 reviews
Rating 2 - Terrible. 24 out of 902 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Susan

Travelled with partner
Disliked: Cleanliness
Our 2 night stay at the hotel was very expensive especially as it didn't include breakfast. The room had not been cleaned properly as there was dust on the lamp shades, on the door 'swing' hinge (top of door), and the bathroom floor had not been cleaned properly as there were hairs on it. I appreciate everybody has their own preference when it comes to mattresses but the mattress on the king size bed was extremely soft as was the mattress topper. The cups for tea/coffee were very small and were not washed when the room was cleaned.
Stayed 2 nights in Dec 2024

10/10 Excellent

Bonnie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved this place
Fantastic stay! Very clean, amazing breakfast! 10 min from train station and both markets. Excellent service! I had lost my bag on the train and the front desk was fantastic at helping me get it back
Stayed 2 nights in Dec 2024

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

David

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy hotel in good location
Nice hotel, good location however check in procedure was a little bit convoluted as we were charged twice by mistake, this mistake was fixed soon after.
Stayed 1 night in Oct 2024

10/10 Excellent

Felipe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel and experience
Very good hotel. Good location, comfortable and perfect to explore Maastricht. I would come back for sure.
Stayed 2 nights in Oct 2024

2/10 Terrible

Darren

Business traveller
Liked: Property conditions & facilities, room comfort
Trip
Arrived after full day travel to be told Hôtel car park is out of service and given map of nearest car park 10 minute drive away. Could of received information in advance
Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A standard business hotel
A very standard business hotel. Everything was fine, except that the room was next to the elevator and quite noisy. Great location, and very helpful staff!
Stayed 1 night in Oct 2024

10/10 Excellent

KAUSHIK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
It was an excellent stay at the Crown Plaza hotel. Location was superb. Walkable distance to all the major sites of interest and public transport. Well maintained and helpful staff.
Stayed 10 nights in Aug 2024

6/10 Okay

JOS

Disliked: Property conditions & facilities
Very high price. parking was a disaster. Instructions on how to get to their parking agar were wrong and led us into dangerous traffic situations. Glasses in room were dirty. Bed cover (comforter) was too short.
Stayed 1 night in Sep 2024

10/10 Excellent

Albert, Amsterdam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the heart of everything! Dining, shopping and all of the sightseeing places!
Stayed 3 nights in Aug 2024

10/10 Excellent

Wing Huen R

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really like the special room
Stayed 1 night in Aug 2024

10/10 Excellent

christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

4/10 Poor

NC

Travelled with partner
Disliked: Amenities, property conditions & facilities
The room was not cleaned properly. Found previous occupants prescription pills, carpet was dirty. Requested & changed our own bed linen as housekeeping failed to service our room. Room aircon barely made a difference in the heat. No towels in the bathroom, had to ask. The bar & kitchen staff were not attentive, waited over an hour for an order, cancelled & went to eat elsewhere. It’s a disgrace cause we have stayed here before. The only good thing that the hotel has is its location.
Stayed 4 nights in Jul 2024

10/10 Excellent

Chirag

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Geoffrey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Heriberto

Travelled with family and small children
Liked: Staff & service
Great area, cleaning can improve
Stayed 3 nights in Jul 2024

2/10 Terrible

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great location and an excellent breakfast. Very helpful friendly staff
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Incredible service
Stayed 1 night in Jul 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024