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Hotel Atlanta

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Atlanta

Exterior
Exterior
Superior Double or Twin Room | In-room safe, individually decorated, desk, blackout curtains
Bicycling
Exterior

Reviews

7.4 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Breakfast included
    Breakfast included
  • Room service
    Room service
  • Parking available
    Parking available
  • Housekeeping
    Housekeeping
  • Pet-friendly
    Pet-friendly

Explore the area

Map
Neerhem 20, Valkenburg aan de Geul, 06301
  • Valkenburg Cable Car
    1 min walk
  • Valkenburg Castle
    2 min walk
  • Fluwelengrot
    5 min walk
  • Maastricht (MST-Maastricht - Aachen)
    18 min drive

Room options

View all photos for Family Room

Family Room | In-room safe, individually decorated, desk, blackout curtains

Family Room

  • 40 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | In-room safe, individually decorated, desk, blackout curtains

Superior Double or Twin Room

  • 28 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 Single Bed

View all photos for Standard Single Room

Standard Single Room | In-room safe, individually decorated, desk, blackout curtains

Standard Single Room

  • 13 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Classic Double or Twin Room

Classic Double or Twin Room | In-room safe, individually decorated, desk, blackout curtains

Classic Double or Twin Room

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 Single Bed

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About this property

Hotel Atlanta

Pet-friendly hotel connected to a shopping centre in Valkenburg aan de Geul with free breakfast
A restaurant, a bar/lounge and a rooftop terrace are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a coffee shop/cafe, self parking and free newspapers.
Hotel Atlanta offers 34 accommodations with a safe and a hairdryer. Each accommodation is individually decorated. Televisions come with cable channels. Bathrooms include a combined bath/shower unit.

This Valkenburg aan de Geul hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they enjoy the overall property condition at Hotel Atlanta. During your stay, you'll be connected to a shopping centre and just a quick walk from Valkenburg Cable Car. Free breakfast, free WiFi in public areas and a restaurant are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free buffet breakfast offered
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Self-parking available for a fee
  • Amenities include free newspapers in reception, a front desk safe and multilingual staff
  • On-site recreation includes a playground and bicycles to rent
  • Steps from Valkenburg Cable Car and Valkenburg Castle
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Free breakfast is available. WiFi is free in public spaces.

A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at Hotel Atlanta. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Valkenburg aan de Geul hotel is smoke free.

Guests are served a free buffet breakfast.
Hotel Atlanta has a restaurant serving breakfast and dinner.
Room service (during limited hours) is available.

Languages

Dutch, English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 18 per day)
  • Street parking available
  • Parking on site (EUR 9.50 per night; includes in/out privileges)
  • Limited on-site parking

Food and drink

  • Free buffet breakfast
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • Playground

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • Lift

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Limited room service

More

  • Desk
  • Heating
  • Individual decor
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 9:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:30 AM - 10:00 PM
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide a record of full COVID-19 vaccination

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 8.50 per pet, per night
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.50 per person, per night. This tax does not apply to children under 6 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: EUR 9.50 per night (in/out privileges)
  • Nearby parking fee: EUR 18 per day (262 ft away)
  • Pet fee: EUR 8.50 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Air conditioning is not provided
The front desk at this property is open daily from 7:30 AM - 10:00 PM.
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 4 stars.

Property is also known as

Atlanta Valkenburg aan de Geul
Hotel Atlanta Valkenburg aan de Geul
Hotel Atlanta Hotel
Hotel Atlanta Valkenburg aan de Geul
Hotel Atlanta Hotel Valkenburg aan de Geul

Hotel Atlanta Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 18 out of 92 reviews" "
Rating 8 - Good. 40 out of 92 reviews" "
Rating 6 - Okay. 23 out of 92 reviews" "
Rating 4 - Poor. 8 out of 92 reviews" "
Rating 2 - Terrible. 3 out of 92 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

6.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional hotel
It was an absolute delight from start to finish. The staff were incredibly welcoming and accommodating, making me feel right at home from the moment I arrived. The room was spacious and clean, providing the perfect retreat after a long day of exploring. The location was also ideal, with convenient access to nearby town, restaurants and not far from the station. Very good continental breakfast. Nice roof top terrace to relax. Overall, my experience was nothing short of exceptional, and I can't wait to return for another unforgettable stay.
Stayed 2 nights in May 2024

4/10 Poor

RCN

Travelled with group
Disliked: Staff & service, property conditions & facilities, room comfort
Rommelig, oud, gehorig hotel, zeker geen 4 sterren
Hotel wordt gewaardeerd met 4 sterren en goede recensies, waar die vandaan komen is ons een raadsel. Hotel is oud, gehorig, niet heel erg schoon, ontbijt mag best wat luxer (nep croissants en harde broodjes uit plastic kan echt niet!!!). Hotel bed lag goed en het is op zeer korte loopafstand van Valkenburg centrum, grote pre! Onze algehele indruk was dat het hotel n flinke renovatie nodig heeft om weer van deze tijd te zijn. Personeel bij ontvangst rommelig en bij vertrek niet geïnteresseerd in onze ervaring in hun hotel, waarschijnlijk omdat ze het antwoord al weten. Jammer!! Voor ons niet nog eens en ook geen aanrader.
Stayed 2 nights in Sep 2020

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Dec 2019

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly hotel, great location!
The town of Valkenburg is about a ten-minute train ride away from Maastricht and a wonderful place to visit. Hotel Atlanta has a great location to experience so much of Valkenburg. Atlanta also have an exceptional team who are incredibly friendly and helpful, they could not do enough to make my stay enjoyable. The breakfast is plentiful and varied, and I was able to start my day off with a great cup of coffee! Comfortable room, wide-screen TV, plenty of hot water and the convenient location means value for money. I will definitely be a repeat customer.
Stayed 2 nights in Apr 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Dec 2018

6/10 Okay

Krista

Liked: Cleanliness, staff & service, room comfort
Conveniently located
Hotel is dated but clean. Conveniently located but can be a bit noisy early in the morning. Breakfast was offered however we did not partake. Parking conveniently located and affordable. Normal hotel amenities were supplied.
Stayed 2 nights in Nov 2018

10/10 Excellent

ABDALLAH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Hotel
It was really excellent
Stayed 2 nights in Jul 2017

10/10 Excellent

ABDALLAH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
It was good hotel , excellent location, nice stuff, comfortable, but reception is so narrow. Room was good but small with single bed although when looking at details of room it is mentioned double bed , breakfast was excellent, cleanliness was excellent, staff was very cooperative,location of hotel is in the center of Valkenberg in which you walk couple of minutes to arrive to the middle of downtown, overall evaluation is really good .i recommend strongly for families with children , friends, couples,
Stayed 2 nights in Jul 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Valkenburg
Lovely area, however very quiet during stay with many shops, restaurants and amenities closed. Maybe not the best time of the year to visit.

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointing
Disappointing. Both the room and the breakfast arrangements.

6/10 Okay

Jon, Oxford

Disliked: Room comfort
In the centre! But not for me
It was ok! Not a 4* but maybe things are different there, I've never tried a 3*. My room was tiny and had only one pillow, but i did only book a single. Wifi was alright but disconnected due to week signal a lot so I left it by the door and it happily streamed a movie for me. The hotel is dated and just a bit tired! My advice? Go book a deluxe room at the hotel 2000 down the road, closer to the station, better service and much better wifi and TV! And a lot cheaper :).

2/10 Terrible

john

Disliked: Staff & service, property conditions & facilities
Room at Hotel Atlanta
1) The room size was "tiny". The shower area was too small for me to dry off after having a bathe. I had to go outside of the shower area to wipe off instead. 2) The sink faucet was leaking and if I turned on the pressure even more it would leak onto my body. 3) There was no tissue paper provided at all to my room. I asked Management,and they said they provided extra towels. To which I asked how do you use a towel to clear your nose!? 4) The heater in the hotel room was not working. Only at the check-out did Management say that I could call to ask for the heater to be turned on !?! 5) And finally when I was checking out, Management said that I had to pay for the hotel stay; I mentioned that it was already paid for when I booked my ticket and she said that it showed on the computer screen, 'customer pays the hotel upon checkout' (or something to that effect). Only when I asked repeatedly to check did Management realise the mistake. And no apology was made to me on this point here. I asked why was it earlier said to me that I had to pay for the hotel stay and there was no satisfactory answer given. I had a feeling that the hotel managment was not thorough in the check-out process and overlooked giving good, honest and respectable service. 6) The hotel provided pigeon holes for us to keep our keys in when we left the hotel room; which I thought was nice to have. Yet I could open every other pigeon hole with my key. Which defeats the whole purpose.

8/10 Good

Blink, Blackbushe Airport

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Airline Crew Overnight
Used for airline crew. Good stay

10/10 Excellent

Steve, Walkington Uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
A very welcoming and friendly hotel. Excellent food. Secure parking for motorbike.

8/10 Good

MR &MRS T, ST HELENS MERSEYSIDE

Liked: Cleanliness, staff & service, property conditions & facilities
GREAT LOCATION
WE ENJOYED OUR STAY VERY MUCH ,HOTEL WAS VERY WELL LOCATED AND STAFF WAS VERY NICE TOO,OUR ROOM WAS SMALL BUT ADEQUATE.

8/10 Good

John Vaughan, Cork

Liked: Cleanliness, staff & service, room comfort
Beautiful Falkenberg
Very nice place . Helpful and friendly people

10/10 Excellent

Adrian's, Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Delightful family friendly stay.
The staff were so wonderful. Made us dinner even though dinner service was over. Room was stocked with toys for the kids. So personal & comfortable. Loved it.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Forest, Chicago, USA

Liked: Cleanliness, staff & service
Great Location - Good Service
First of all one must remember that there are few facilities within the area that are not run down or sub standard relative to real four and five star properties around the world. This facility lacked Internet except in the small and crowded lobby area. However, the staff and owners attention to detail, helpful manner and clean facility made it a very reasonable value for the money. I can certainly recommend it as a good facility for the area. If your expectations are reasonable for the area, they will likely be exceeded.

2/10 Terrible

Erik, London, UK

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fawlty Towers...for real...!
This hotel is a scam. Customers beware! Three out of the supposed four stars are slapped on purely for decoration. The rooms are terrible, dark, small and with outdated furniture. The shower in the room only had warm water once. The reception staff were unbelievably rude and idiosyncratic to the point of outright abusive. Guests are forced to abide to a bizarre regiment of place settings at breakfast and I was rudely told off for not sitting at the table assigned to my room, even though the breakfast room was empty. The fire alarm went off at 01.30am because a guest took a late shower where the steam supposedly had set off the alarm, forcing the entire hotel to evacuate. When the particular guest was presented with a bill for several hundred € for having set off the alarm the night before and refused to pay because of the appalling and sad state of the equipment in the hotel, the staff called the police, who had to calm down - The Receptionist...! If you want to tell a good survival story to your friends, stay here. This is not a hotel to enjoy - it's a hotel to endure! This is the real Fawlty Towers!. Never again...!!!

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel and close to Maastricht
The hotel was within walking distance of the station. Maastrcht is only a 10 minute train ride from Valkenburg. The room was clean and the staff polite. I left at 6 in the morning and found a box of sandwiches left at the door for me which I really appreciated.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
Hotel is situated right near the town restaurants and bars. It is really well maintained and has a lovely decking area on the roof. Staff very helpful. very good for the price. Would definitely go back again

10/10 Excellent

Natascha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Heel fijn dat de kinderslaapkamer apart was van de andere kamer. Heerlijk bad waar de kinderen en oma lekker in gespetterd hebben. Het was niet te warm wat ook fijn is in de nazomer. De kussens waren wel erg hoog en harder dan ik gewend ben. Maar dat is dan ook het enige minpunt.
Stayed 1 night in Sep 2023