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Jaya Machupicchu Boutique Hotel

3.5 star property
VIP Access

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Photo gallery for Jaya Machupicchu Boutique Hotel

Deluxe Studio Suite, River View (and Mountain View) | 1 bedroom, premium bedding, down duvets, minibar
Flat-screen TV
View from room
Flat-screen TV
Flat-screen TV

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Bar
  • Room service
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
Alameda Los Artesanos 207, Machu Picchu, Cusco, 8681
  • Aguas Calientes Hot Springs
    ‪10 min walk‬
  • Inca Trail
    ‪68 min walk‬
  • Huayna Picchu
    ‪55 min walk‬
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Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
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  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Studio Suite, River View (and Mountain View)

Deluxe Studio Suite, River View (and Mountain View) | 1 bedroom, premium bedding, down duvets, minibar

Deluxe Studio Suite, River View (and Mountain View)

  • River view
  • Sleeps 3
  • 1 King Bed OR 1 Queen Bed and 1 Large Single Bed

View all photos for Deluxe Room (Internal View)

Deluxe Room (Internal View) | Terrace/patio

Deluxe Room (Internal View)

  • 30 sq m
  • Sleeps 3
  • 3 Single Beds OR 1 King Bed and 1 Single Bed

View all photos for Deluxe Room, Mountain View

Deluxe Room, Mountain View | 1 bedroom, premium bedding, down duvets, minibar

Deluxe Room, Mountain View

  • 30 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

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About this property

Jaya Machupicchu Boutique Hotel

Hotel with free breakfast, steps from Historic Sanctuary of Machu Picchu
A restaurant, a bar/lounge and coffee/tea in a common area are available at this hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, massage/treatment rooms, 24-hour room service and concierge services are on-site.
Jaya Machupicchu Boutique Hotel offers 15 accommodations with indoor private hot tubs and minibars. Beds feature down duvets and premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include a separate bath and shower with in-room jetted baths and a rainfall showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes and telephones. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. There are 2 treatment rooms including rooms for couples. Services include hot stone massages, Swedish massages, Thai massages and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology.
Our customers tell us that they can't get enough of the helpful staff at Jaya Machupicchu Boutique Hotel. During your stay, you're just a quick walk from Aguas Calientes Hot Springs. Enjoy features like free breakfast and free WiFi in public areas, plus a restaurant.
  • Free buffet breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Steps from Historic Sanctuary of Machu Picchu and 10 minutes on foot from Aguas Calientes Hot Springs
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Spa services, tour/ticket assistance, and coffee/tea in common area are also featured at the business-friendly Jaya Machupicchu Boutique Hotel.

Smoking is allowed in designated areas at this 3.5-star Machu Picchu hotel.

Guests are served a free buffet breakfast daily from 5:00 AM to 9:00 AM.
Jaya Machupicchu Boutique Hotel has a restaurant on site.
24-hour room service is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 5:00 AM to 9:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Family friendly

  • Separate bedroom
  • Soundproofed rooms
  • Travel cot

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Jaya Machupicchu Boutique Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 50.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travellers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 50.0 per day
  • Facilities fee: USD 40 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Front desk staff will greet guests on arrival at the property.
The listed optional facilities fee is charged per massage service, per person.
Property Registration Number 20601560331

We should mention

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorised responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarised supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
  • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Jaya Suite Machupicchu Hotel Machu Picchu
Jaya Suite Machupicchu Hotel
Jaya Suite Machupicchu Machu Picchu
Jaya Suite Machupicchu
Jaya Machupicchu Boutique
Jaya Machupicchu Boutique Hotel Hotel
Jaya Machupicchu Boutique Hotel Machu Picchu
Jaya Machupicchu Boutique Hotel Hotel Machu Picchu

Jaya Machupicchu Boutique Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 251 out of 343 reviews
Rating 8 - Good. 66 out of 343 reviews
Rating 6 - Okay. 15 out of 343 reviews
Rating 4 - Poor. 7 out of 343 reviews
Rating 2 - Terrible. 4 out of 343 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Rajnish

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Mai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and spacious room for a short stay
We had an over stay at this hotel and it was lovely. The staffs waited for us at the train station to pick up our bags so we could continue our Machu Picchu tour after arriving in Aguas Caliente. Bed was bed and comfy and room was clean. Def recommend for a nice yet affordable stay!
Stayed 1 night in Dec 2024

10/10 Excellent

Shufeng

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would choose this hotel again.
Stayed 1 night in Dec 2024

8/10 Good

Chuanyi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near the nice restaurant and the breakfast they offered was great also
Stayed 1 night in Dec 2024

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 2 nights in Nov 2024

10/10 Excellent

Hussain

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel in the centre of Aguas Calientes.
Stayed 2 nights in Nov 2024

10/10 Excellent

TORU, INDIANAPOLIS

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff met us at the train station and guided us to the hotel, which was very nice, and answered all the questions we had about the surrounding area.
Stayed 1 night in Oct 2024

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bonito, limpio y comodo.
Stayed 1 night in Sep 2024

8/10 Good

Jason

Stayed 1 night in Sep 2024

8/10 Good

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a nice hotel with a very good breakfast, friendly staff and large clean rooms. It gets VERY hot in the rooms so you can’t close the windows. We were river side and people are always outside yelling, laughing, cheering. Till after 2:00am! Very noisy!
Stayed 2 nights in Sep 2024

10/10 Excellent

kwan

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful place. Very charming place. Near everything walking distance.
Stayed 2 nights in Sep 2024

10/10 Excellent

James, Wilmington

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best value in Machu Pucchu
Stayed 2 nights in Sep 2024

10/10 Excellent

Scot

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perhaps the best option in Aguas Calentes to stay. The staff was great and sent someone to guide us from the train to the hotel. There are rooms in the front and the back of the hotel. Turns out the rooms on the back "rooms that end in 10 like 410 or 510 are the ones with the best view." The town is clean, safe and easily walkable. Just be sure to bring your A-game to haggle for your souvenirs.
Stayed 2 nights in Aug 2024

10/10 Excellent

ELisabeth, MIAMI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I felt like I was at a gorgeous ranch. Beautiful surrounded by mountains and flowers and overall beautiful
Stayed 1 night in Aug 2024

2/10 Terrible

Michael

Travelled with family
Disliked: Property conditions & facilities, room comfort
An expensive sinking ship - avoid!
Jaya markets itself as luxurious, but it isn't. Its facilities, amenities, and organisation are far inferior to nearby hotels who charge a fraction of the price. We were shocked to discover no basic appliances in our room: no bathroom ventilation fan, no bedside lamp, no closet light, no work desk, no electric kettle to boil water in your own room. We packed instant soup, but we couldn't cook it. We also found no basic welcome amenities such as facial tissue, lotion, or a dental kit. No bubble bath for that fancy Jacuzzi either. So why does Jaya charge so much more than 5-star hotels in Lima? Because its rating is inflated by well meaning travellers who don't realise they're being ripped off. During an all-night disturbance at the hotel, the hotel was useless. I called the front desk at 2am multiple times; then walked downstairs at 3am to ask in person if they might have some earplugs or eye covers I could use. No one was there. So much for a "24/7 Front Desk"! I must say that Jaya's staff did, when awake, try their best to minimise my disappointment; Santiago and Cesar are super kind! They responded as best as they could to find creative solutions the problems Jaya invites. I very much thank them. But even the best sailors can't save a sinking ship. I've communicated my complaints to the "Captain." Will she make the needed fixes? Time will tell. But if I were you, I wouldn't risk my vacation on the Titanic.
Stayed 2 nights in Jul 2024

6/10 Okay

Michael

Travelled with family
Liked: Cleanliness, staff & service
An expensive sinking ship - avoid!
During our stay, a village festival BOOMED until 4AM, a macho-man's obnoxious voice and lightning-like stage lights piercing through Jaya's "blackout curtains" all night long. I called the front desk at 2am multiple times; then walked downstairs at 3am to ask in person if they might have some earplugs or eye covers I could use. No one was there. So much for a "24/7 Front Desk"! I must say that Jaya's staff did, when awake, try their best to minimise my disappointment; Santiago and Cesar are super kind! They responded as best as they could to find creative solutions the problems Jaya invites. I very much thank them. But even the best sailors can’t save a sinking ship. I’ve communicated my feedback to the captain. Will she put the ship back on course? Time will tell. But if we’re you, I wouldn’t risk my vacation aboard the Titanic.
Stayed 2 nights in Jul 2024

10/10 Excellent

Shaw

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Service
In the heart of Aguascalientes Calientes and market and steps from train station
Stayed 2 nights in Jun 2024

10/10 Excellent

Julia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Large comfortable room
Stayed 2 nights in Jun 2024

10/10 Excellent

Julia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice family style hotel
Hotel is very closed to the train station, Machu Picchu bus and all restaurants. The room was bigger and better than expected. Breakfast was simple but there were options. I would rate the hotel 4*.
Stayed 1 night in May 2024

10/10 Excellent

Amanda

Stayed 1 night in May 2024

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

4/10 Poor

Christopher

Travelled with partner
Liked: Cleanliness, staff & service
Paid for one of their premium rooms - panoramic view double. For a 3 star was quite expensive compared to other 3 star hotels and saw nice reviews so thought maybe that is why the price was high. However, i cant leave a good rating. The security box was broken so could not lock my belongings. First red flag. My phone in my room also did not work so had to go all the way down also very annoying. Pro’s - nice location. Con’s - not worth the extra costs.

10/10 Excellent

Kanika

Stayed 1 night in Feb 2024

10/10 Excellent

Denis

Stayed 2 nights in Feb 2024