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Aligned Corporate Residences Mackay

4.5 star property

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Photo gallery for Aligned Corporate Residences Mackay

Outdoor pool, pool loungers
One Bedroom Residence | Private kitchen | Microwave, stovetop, coffee/tea maker, electric kettle
Terrace/patio
Studio Residence | Premium bedding, down duvets, in-room safe, individually decorated
Studio Residence | Premium bedding, down duvets, in-room safe, individually decorated

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Pet-friendly
  • Gym
  • Pool
  • Housekeeping
  • Laundry

Explore the area

Map
38 Macalister Street, Mackay, QLD, 4740
  • Caneland Central
    ‪8 min walk‬
  • Harrup Park
    ‪3 min drive‬
  • Mackay Base Hospital
    ‪5 min drive‬
  • Mackay, QLD (MKY)
    ‪11 min drive‬

Room options

View all photos for Two Bedroom Residence

Two Bedroom Residence | Living area | 42-inch flat-screen TV with digital channels, TV

Two Bedroom Residence

  • 89 sq m
  • Sleeps 5
  • 2 King Beds OR 4 Single Beds

View all photos for Studio Residence

Studio Residence | Premium bedding, down duvets, in-room safe, individually decorated

Studio Residence

  • 42 sq m
  • Sleeps 3
  • 1 King Bed OR 2 King Beds

View all photos for One Bedroom Residence

One Bedroom Residence | Premium bedding, down duvets, in-room safe, individually decorated

One Bedroom Residence

  • 65 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Aligned Corporate Residences Mackay

Luxury hotel with fitness centre and outdoor pool
An outdoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, conference space and dry cleaning.
Aligned Corporate Residences Mackay offers 97 air-conditioned accommodations with a safe and complimentary bottles of water. Each accommodation is individually furnished and decorated. Beds feature down duvets and premium bedding. 42-inch flat-screen televisions come with digital channels. Microwaves and coffee/tea makers are provided. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Mackay hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
During your stay at Aligned Corporate Residences Mackay, you're just a quick walk from Artspace Mackay. Enjoy features like free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym
  • Steps from Artspace Mackay and 6 minutes on foot from Mackay Enertainment and Convention Centre
  • Cats and dogs welcome for a fee
There's a restaurant on site. Public spaces have free WiFi. Aligned Corporate Residences Mackay offers its guests an outdoor pool and a fitness centre. Event space at this hotel measures 775 square feet (72 square metres) and includes conference space. A terrace, barbecue grills, and a vending machine are also featured at the luxury Aligned Corporate Residences Mackay. For a fee, parking is available.

This 4.5-star Mackay hotel is smoke free.

Aligned Corporate Residences Mackay has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (AUD 25 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • A restaurant

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Cot (surcharge)
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 775 square feet of conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Cot (surcharge)
  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Hob
  • Microwave
  • Restaurant dining guides
  • Toaster

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 10:00 AM
Early check-in subject to availability
Early check-in fee: AUD 25
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: AUD 50.00

Special check-in instructions

The front desk is open Monday - Friday (7:00 AM - 8:00 PM) and Saturday - Sunday (9:00 AM - 5:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Reception hours are 8 AM to 10 PM on weekends.

Access methods

Staffed front desk

Pets

  • Pets: AUD 350 per accommodation, per stay
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 60.0 per day.
  • Cots (infant beds) are available for AUD 10.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: AUD 25 per day (in/out privileges)
  • Pet fee: AUD 350 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: AUD 25 (subject to availability)
  • Late check-out fee: AUD 50.00 (subject to availability)
  • Crib (infant bed) fee: AUD 10.0 per day
  • Rollaway bed fee: AUD 60.0 per day
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's front desk is open during the following times:
  • Monday - Friday: 7:00 AM - 8:00 PM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Mackay Quest
Quest Hotel Mackay
Quest Mackay
Quest Mackay Hotel
Quest Mackay
Aligned Corporate Residences Mackay Hotel
Aligned Corporate Residences Mackay Mackay
Aligned Corporate Residences Mackay Hotel Mackay

Aligned Corporate Residences Mackay Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 85 out of 198 reviews
Rating 8 - Good. 89 out of 198 reviews
Rating 6 - Okay. 13 out of 198 reviews
Rating 4 - Poor. 10 out of 198 reviews
Rating 2 - Terrible. 1 out of 198 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

phil

Stayed 1 night in Nov 2024

6/10 Okay

Courtney

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
I liked how the hotel was pet friendly and optional for pet owners to have there dog. I think more hotels should be like this. I did not like that after reception was closed you couldnt acess anything such as milk, tea, coffee or facilities such as the roof top tearrace bbq area to smoke or that there was no balcony in the single bed standard room. Made the room have no air flow.
Stayed 1 night in Oct 2024

10/10 Excellent

Talia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Suzy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Located above a Greek restaurant with yummy food, and close to other restaurants, a few mins from the shopping mall and Dan Murphy. Staff were very friendly.
Stayed 2 nights in Aug 2024

6/10 Okay

Jennifer

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Family Holiday
No microwave cookware, luckily we took some with us. TV in wrong position Only 1 lounge chair Considering how much we paid thought we would have had a balcony. Wouldn't recommend staying here unless you're here for work, unaware it wasn't for family holiday
Stayed 7 nights in Jul 2024

10/10 Excellent

Tom and Jen

Stayed 3 nights in May 2024

4/10 Poor

Aaron

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Property in good central location , room supplied was overlooking a restaurant roof with extraction fans going to all hours, no screen on small balcony with no view. Bed was hard, old and uncomfortable, amenities disjointed from living area and set out like a nursing home. Booked in for three days checked out next morning no refund.
Stayed 3 nights in Sep 2022

6/10 Okay

Pauline

Travelled with family
Liked: Cleanliness
Disliked: Amenities
No internet was problematic
Stayed 3 nights in Aug 2022

8/10 Good

Tracee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything you need
Stayed 1 night in Jul 2022

8/10 Good

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2021

8/10 Good

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2021

4/10 Poor

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room we were allocated was not cleaned when we arrived.
Stayed 1 night in Jul 2021

8/10 Good

Chris

Liked: Room comfort
Overpriced and a bit tired no netflix as advertised, no reception or after hours service after 5pm
Stayed 1 night in Jul 2021

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
The property was close to my event and close to town facilities
Stayed 1 night in Jul 2021

8/10 Good

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Large room
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, walking distance to restaurants. I would stay here again.
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great size appartments
Stayed 1 night in Jun 2021

8/10 Good

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities
Liked having full cooking facilities and staff were great
Stayed 3 nights in Mar 2021

8/10 Good

Verified traveller

Stayed 1 night in Feb 2021

4/10 Poor

Verified traveller

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Wasn't told prior or at check in that rooms would not be serviced over the new year long weekend. Not only were they not serviced, but the complex was unmanned new year's day. Not only a security issue but other people were confused about how to check in. Rooms were tidy but tired. Towel rack kept falling off, and drier was too noisy to use while in the room (feel sorry for anyone next door).
Stayed 3 nights in Dec 2020

10/10 Excellent

Brady

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2020

6/10 Okay

PM, Brisbane

Travelled with family and small children, Travelled with group
Overall stay was pleasant and good. We had a 4 night stay from Thursday to Monday and there was no room service available during the weekend. Wifi was not working as it was under maintenance for the whole 4 days of our stay.
Stayed 4 nights in Sep 2020

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness
First night there the roof top area was open but for the rest of the stay it was closed. Having to then resort to going to the car park for a smoke. And the "double bed" was just to singles pushed together. Save the cash and go somewhere cheaper the experience would probably be the same.
Stayed 6 nights in Sep 2020

8/10 Good

graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight Stay
Satisfactory overnight stay. Staff were efficient and friendly. Room is a basic hotel room with small kitchenette.
Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Aug 2020