This smoke-free aparthotel features tour/ticket assistance, a front desk safe and free Wi-Fi in public areas. The apartment features a kitchenette with a fridge, along with a desk and free toiletries. Added amenities include an LCD TV.
This aparthotel offers 73 air-conditioned accommodations with free toiletries and blackout curtains. Accommodation at this 3-star aparthotel has kitchenettes with fridges and kitchenware and utensils.
Bathrooms include a combined bath/shower unit. LCD televisions are featured in guestrooms. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
During your stay at this aparthotel, you're just a quick walk from Paseo de la Castellana. Free WiFi in public areas is available. This comfortable aparthotel has 73 apartments over 7 floors. The apartment offers a kitchenette and an LCD TV.
Air-conditioned apartment with kitchenette, LCD TV and fridges
Free Wi-Fi in some public areas
Amenities include a front desk safe and a lift
14 minutes by foot from Gran Via and a 3-minute drive from Prado Museum
As a guest of Boutique Urban Madrid Genova, you'll find tour/ticket assistance, a front desk safe, and a lift. Public spaces have free WiFi.
This 3-star Madrid aparthotel is smoke free.
Languages
English, Spanish
Property amenities
Internet
Available in some public areas: Free WiFi
Parking and transport
No on-site parking available
Family friendly
Children stay free (see details)
Kitchenette
Cookware, dishware, and utensils
Refrigerator
Bedrooms
Bedsheets provided
Bathroom
1 private bathroom
Free toiletries
Shower/bathtub combination
Towels provided
Entertainment
LCD TV
Work spaces
Desk
Comfort
Air conditioning
Pets
No pets allowed
Suitability/Accessibility
Lift
Smoke-free property
Services and conveniences
Blackout drapes
Housekeeping (daily)
Iron/ironing board on request
Limited-hour front desk
Safe at front desk
Tour and ticket assistance
Location highlights
In the city centre
Near a metro station
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector (host has indicated there is a smoke detector on the property)
General
1 building
7 floors
73 units
Policies
Check-in
Check-in start time: 2:00 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Late check-in fee: EUR 50 for check-in between 11:00 PM and 7:00 AM
Minimum check-in age - 18
Check-out
Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 50
Special check-in instructions
The front desk is open daily from 2:00 PM - 11:00 PM
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Access methods
Front desk (limited hours)
Pets
No pets allowed
Children and extra beds
Children are welcome.
Kids stay free! One child 2 years old or younger stays free when using existing bedding.
Rollaway/extra beds are not available.
Cots (infant beds) are not available.
Payment types at the property
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Late check-in fee: EUR 50 for check-in between 11:00 PM and 7:00 AM
Late check-out fee: EUR 50 (subject to availability)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
This property is professionally cleaned
The front desk at this property is open daily from 2:00 PM - 11:00 PM. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
We should mention
On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
Property is also known as
BlueSense Madrid Génova Aparthotel
BlueSense Génova Aparthotel
BlueSense Génova
Apartments Andrómeda Madrid
Andrómeda Madrid
Boutique Urban Hotels
BlueSense Madrid Génova
Urban Madrid Genova Madrid
Boutique Urban Madrid Genova Madrid
Boutique Urban Madrid Genova Aparthotel
Boutique Urban Madrid Genova Aparthotel Madrid
Boutique Urban Madrid Genova Reviews
Reviews
6.4
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
THE PHOTOS ARE FALSE!!
The advertisement photos for this place are absolutely missleading! There are holes and unfinished drywall edges all over the room.
First only one of the three elevators was functional. Then the room had a stenching strong chemical smell during all the night. The walls were full of holes and repainted patches. The door was completely crooked and has a one inch gap on one end. The window frames were also crooked and left a half-inch gap on one end. One of the pillows was torn and had the filling coming out of it!
The bedding had blood stains!!
The bathroom had mold and unfinished/unpainted sections in the walls.
Alvaro
Stayed 2 nights in Oct 2024
4/10 Poor
Ingrid
Travelled with group
25 Oct 2024
Liked: Cleanliness
Disliked: Amenities
I had difficulty locating the hotel due to the lack of visible signage, which made finding it frustrating. The hotel doesn’t fit the ‘boutique’ description, as the rooms feel bare and poorly decorated. The bed and pillows were uncomfortable, and the walls were thin enough to hear neighbors moving around. The bathroom only had a single, broken soap container placed inconveniently in the shower, and the windows didn’t close properly, allowing restaurant noise to filter in until late at night. Overall, not the restful stay I was hoping for.
This is NOT a hotel, are rooms for rent with out shampoo, conditioner or soap, they have not the management to cover any necesity of the clients, any TV channel works and qhen I ask the answer are : THIS IS NOT A HOTEL.
After 10pm there is nobody in reception. They locked my door for a problem with my card and there was nobody absolutely nobody to communicate with. I had to, in the middle is the night, on my daughters birthday go on a cab to find another hotel otherwise we would have been in the street for the night. I emailed, called and nobody got back to me. Next day I went tying to talk to the manager, who did not even apologize. My medication, which I need daily was in my room. He did not offer any solution and did not seem to care. Terrible experience.
Very clean, unfortunately my room was in the first floor and it was too loud.
Verified traveller
Stayed 12 nights in Jun 2021
4/10 Poor
Daniel
Business traveller
22 Jan 2020
Disliked: Cleanliness
Not a business hotel, very noisy!
I wanted to like this hotel as they are obviously making an effort to refurbish, however, the noise from the street, the corridor and the lifts make it very hard to sleep when you have an important meeting the next day. The beds are comfy but the rest was a disappointment!
The room was located right off the lobby. Noisy. Sparsely furnished. No available plug-ins. Very run diwn. Kitchenette was a disaster even though we had no intention of using it.
Gary
Stayed 1 night in Nov 2019
6/10 Okay
Verified traveller
Travelled with family
30 Sept 2019
Liked: Staff & service, amenities
Good for the price range. Relatively close
To the city centre and very close to
Metro station.
Verified traveller
Stayed 1 night in Sep 2019
2/10 Terrible
Allen C.
4 Aug 2019
Disliked: Cleanliness
HVAC
Didn’t work and too few outlets in room. Negative experience. Would not stay again no recommend to anyone
The room was better than I expected. Comfortable and relaxed
Verified traveller
Stayed 2 nights in Jun 2019
6/10 Okay
Verified traveller
11 May 2019
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Good location,but needs renovation.
This place has seen better days, it’s falling apart to be honest.
I had read previous reviews and seen pictures so knew what to expect.
Good location but really just somewhere to sleep and get a shower, rooms are clean but there’s not much a cleaner can do about holes in the floor and ceiling.
Area outside our room had loose floor tiles, huge holes in the ceiling, large brown stains ceiling to floor, rooms in need of decoration, no bath plug, no hairdryer, only one mains socket in living quarters three foot above the floor too near to the room door.However room large and clean and beds very comfy.
The air-conditioning was not working but if you open the window the noise from Almagra Str. gets in your room, so it is impossible to sleep. The staff offered us a fan but that was of little help in the hot Madrid nights. Breakfast at a cafe nearby was meager and too slow to come. Otherwise, the room was good - clean and large but don't open the window on Friday and Saturday nights, as there are two restaurants downstairs with tables on the sidewalk full of noisy customers well after midnight. The quarter is very good with a metro station very near.
The hotel was in a great location, but it could do with some love and care. I am not sure I would stay here again, but for a cheap stay it is perfectly fine
Hotel is mid refurb, can see that there is potential - some of the rooms done. Handy location in a nice area. Staff were helpful and bar downstairs nice.