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Eurostars Plaza Mayor

4.0 star property

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Eurostars Plaza Mayor

Lobby
Porch
Minibar, in-room safe, desk, laptop workspace
Bar (on property)
Superior Double Room | Minibar, in-room safe, desk, laptop workspace

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Breakfast available
  • Bar
    Bar
  • Laundry
    Laundry
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning

Explore the area

Map
Calle Doctor Cortezo 10, Madrid, Madrid, 28047
  • Plaza de Santa Ana
    4 min walk
  • Puerta del Sol
    5 min walk
  • Plaza Mayor
    6 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    23 min drive

Room options

View all photos for Standard Double or Twin Room

Minibar, in-room safe, desk, laptop workspace

Standard Double or Twin Room

  • Sleeps 2
  • 1 Double Bed OR 2 Large Single Beds

View all photos for Superior Double Room

Superior Double Room | Minibar, in-room safe, desk, laptop workspace

Superior Double Room

  • Sleeps 3
  • 1 Double Bed

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includes taxes & fees
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About this property

Eurostars Plaza Mayor

Hotel with a rooftop terrace, a short walk to Puerta del Sol
This smoke-free hotel features a bar/lounge, a rooftop terrace and a coffee shop/cafe. WiFi in public areas is free. Other amenities include a business centre, concierge services and dry cleaning. Housekeeping is available on request.
Eurostars Plaza Mayor offers 92 accommodations with minibars and laptop-compatible safes. LCD televisions come with digital channels. Rooms have partially open bathrooms. Bathrooms include baths or showers, designer toiletries and hairdryers.

This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Eurostars Plaza Mayor. During your stay, you're just a quick walk from Puerta del Sol. Free WiFi in public areas, a bar and a coffee shop/cafe are available.
  • Free WiFi
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes bicycles to rent
  • Just a 5-minute walk from Puerta del Sol and 6 minutes on foot from Plaza Mayor
There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. There's an onsite business centre.

WiFi is free in public spaces. A rooftop terrace, tour/ticket assistance, and concierge services are also featured at Eurostars Plaza Mayor.

This 4-star Madrid hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:30 AM to 10:30 AM and at the weekend from 8:00 AM to 11:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Buffet breakfast available for a fee 7:30 AM to 10:30 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 15 for adults and EUR 15 for children
  • A bar/lounge
  • A coffee shop/cafe

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 7 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented at the time of check-in. Guests who plan to pay for other guests' stay must contact the property in advance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 15 for adults and from EUR 15 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses solar energy
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Eurostars Hotel Plaza Mayor
Eurostars Hotel Plaza Mayor Madrid
Eurostars Plaza Mayor
Eurostars Plaza Mayor Madrid
Hotel Eurostars Plaza Mayor
Hotel Mayor
Hotel Plaza Mayor
Plaza Mayor
Plaza Mayor Hotel
Eurostars Plaza Mayor Hotel
Eurostars Hotel Plaza Mayor
Eurostars Plaza Mayor Madrid
Eurostars Plaza Mayor Hotel Madrid

Eurostars Plaza Mayor Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 484 out of 1001 reviews" "
Rating 8 - Good. 398 out of 1001 reviews" "
Rating 6 - Okay. 74 out of 1001 reviews" "
Rating 4 - Poor. 34 out of 1001 reviews" "
Rating 2 - Terrible. 11 out of 1001 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Alfredo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 5 nights in Jul 2024

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to everything ! AC rooms! close to tourist attractions , shopping and food . Few steps to metro also less than 3 minute walk . Went on hop on and hop off bus and it was 2 blocks away with an easy walk .
Stayed 2 nights in Jul 2024

10/10 Excellent

Eustacia

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Breakfast was nice and it is relatively close to many historic sites. 10-15mins walk max.
Stayed 2 nights in Jul 2024

10/10 Excellent

Bojan

Stayed 4 nights in Jul 2024

10/10 Excellent

Rodny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Jul 2024

8/10 Good

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

6/10 Okay

Cristiane Silveira

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
Good central location and walking distance to lots of other amenities. The room was looking tired and in a desperate need of revamping! Floor was dusty, holes in towels, no shampoo… No bar or restaurant facilities, only very expensive room service and mini bar! If you’re looking for luxury this is not the place!
Stayed 2 nights in Jun 2024

10/10 Excellent

Dina, Paramount

Liked: Cleanliness, staff & service, property conditions & facilities
Had a great stay Hotel is right in the city center Walkable to every spot of interest. Lots of restaurants and cafés around.
Stayed 3 nights in Jun 2024

10/10 Excellent

cheryl

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Boutique hotel street front level entrance, walkable to Plaza Mayor. Theater district, lots of beggers on street.
Stayed 3 nights in Jun 2024

10/10 Excellent

Cecilija

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it, good clean and great stay for this money, location is awsome, walkable everywhere, loved it, would recomend it!
Stayed 3 nights in Jun 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
The air conditioning in my room was broken. My room registered at 27.5c all day and would not come down. When I called the service desk around 4:00pm the person told me to hit the button a few times and it will work.? When I called later in evening no one would answer phone. After a long overseas flight and paying $300 for the room, I didn’t appreciate this problem and lack of any assistance from the hotel.
Stayed 1 night in May 2024

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024

10/10 Excellent

Soudaphone, TORONTO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 2 nights in May 2024

10/10 Excellent

Hakop

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area around the hotel was walkable to main city center as well as to many dining options
Stayed 2 nights in May 2024

10/10 Excellent

Feymar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, near the metro. Very good hotel. Recommended
Stayed 1 night in May 2024

8/10 Good

Hakop

Stayed 3 nights in May 2024

8/10 Good

Marianela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and breakfast.
Stayed 4 nights in Mar 2024

6/10 Okay

Joy

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
No a/c
Stayed 4 nights in Apr 2024

8/10 Good

Jose Carlos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good value for money
Stayed 1 night in Apr 2024

8/10 Good

Todd

Stayed 2 nights in Mar 2024

8/10 Good

Emmanuel

Travelled with family
Liked: Cleanliness, staff & service
Rooms are spacious, comfortable bed. Breakfast excellent! Nice and friendly staff in breakfast area. Reception was responsive and attentive. Walking distance to Plaza Mayor and surrounding areas. Feel safe in the neighborhood.
Stayed 4 nights in Apr 2024

10/10 Excellent

Tabitha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable
Stayed 3 nights in Apr 2024

6/10 Okay

Carlos, Guaynabo

Travelled with partner
Location was okay
Stayed 1 night in Mar 2024

8/10 Good

Janet

Travelled with partner
Great location. Nice staff at reception. I found the corridors quite dark. But excellent stay.
Stayed 1 night in Mar 2024