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Eurostars Madrid Gran Vía

4.0 star property

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Photo gallery for Eurostars Madrid Gran Vía

Standard Room | Premium bedding, down duvets, minibar, in-room safe
Front of property
Lobby
Premium bedding, down duvets, minibar, in-room safe
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking available
  • Room service
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Breakfast available

Explore the area

Map
Leganitos 13, Madrid, Madrid, 28013
  • Gran Via
    ‪4 min walk‬
  • Plaza Mayor
    ‪10 min walk‬
  • Puerta del Sol
    ‪10 min walk‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪23 min drive‬

Room options

View all photos for Family Room

Premium bedding, down duvets, minibar, in-room safe

Family Room

  • Sleeps 4
  • 1 Queen Bed OR 1 Double Sofa Bed

View all photos for Twin Room (Single Use)

Premium bedding, down duvets, minibar, in-room safe

Twin Room (Single Use)

  • Sleeps 1
  • 1 Double Bed

View all photos for Family Room

Premium bedding, down duvets, minibar, in-room safe

Family Room

  • Sleeps 3
  • 1 Queen Bed OR 1 Double Sofa Bed

View all photos for Double or Twin Room

Premium bedding, down duvets, minibar, in-room safe

Double or Twin Room

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

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includes taxes & fees
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About this property

Eurostars Madrid Gran Vía

Hotel with a 24-hour front desk, steps from Plaza de España - Princesa
Along with self parking, this smoke-free hotel has concierge services and dry cleaning. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk and tour/ticket assistance. Housekeeping is available on request.
Eurostars Madrid Gran Vía offers 84 air-conditioned accommodations with minibars and a safe. Each accommodation is individually furnished. Beds feature down duvets and premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Eurostars Madrid Gran Vía, you're just a quick walk from Gran Via. Features include free WiFi in public areas, plus breakfast (surcharge) and dry cleaning service.
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes bicycles to rent
  • Steps from Plaza de España - Princesa and 4 minutes on foot from Gran Via
Eurostars Madrid Gran Vía offers its guests multilingual staff, tour/ticket assistance, and concierge services. Public spaces have free WiFi. Eurostars Madrid Gran Vía also features laundry facilities, dry cleaning/laundry services, and room service (during limited hours). Parking is available for a fee.

This 4-star Madrid hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:30 AM and at the weekend from 8:00 AM to 11:30 AM.
Room service (during limited hours) is available.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 23 per day)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 8:00 AM to 11:30 AM on weekends; EUR 22 for adults and EUR 22 for children

Things to do

  • Bicycle rentals

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual furnishings
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 5:30 AM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g. directions)
For any questions, please contact the property using the information on the booking confirmation
Full payment for the stay is required at check-in.
This property does not accept EUR 200 and EUR 500 bank notes.
Guests must contact the property in advance with their vehicle registration number to enter the car-restricted zone surrounding the hotel.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 22 for adults and from EUR 22 for children
  • Self-parking fee: EUR 23 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. Guests who plan to drive should contact this property in advance for more details (e.g. directions). For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Coloso
El Coloso
El Exe
Exe Coloso
Eurostars Madrid Gran Vía Hotel
Exe El Coloso Hotel
Exe El Coloso Hotel Madrid
Exe El Coloso Madrid
El Coloso Hotel
El Coloso Madrid
Hotel Coloso
Eurostars Madrid Gran Via
Eurostars Madrid Gran Vía Hotel
Eurostars Madrid Gran Vía Madrid
Eurostars Madrid Gran Vía Hotel Madrid

Eurostars Madrid Gran Vía Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 258 out of 998 reviews
Rating 8 - Good. 416 out of 998 reviews
Rating 6 - Okay. 216 out of 998 reviews
Rating 4 - Poor. 77 out of 998 reviews
Rating 2 - Terrible. 31 out of 998 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

8.8/10

Amenities

7.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Luis

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent ubication
Stayed 7 nights in Nov 2024

8/10 Good

Mayerling

Stayed 3 nights in Oct 2024

10/10 Excellent

Adam

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Ana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was perfect, rooms were super clean and comfortable. Breakfast was amazing and the services were excellent.
Stayed 2 nights in Sep 2024

8/10 Good

Julio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like it, just the AC is not easy to manage
Stayed 2 nights in Aug 2024

8/10 Good

Hihsam

Stayed 3 nights in Jun 2024

8/10 Good

Madeleine

Stayed 3 nights in Mar 2024

10/10 Excellent

Jose

Stayed 1 night in May 2024

8/10 Good

marta

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice location and hotel
Stayed 4 nights in Mar 2024

8/10 Good

ShiAnne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Carlos

Stayed 2 nights in Oct 2023

8/10 Good

Claudio

Stayed 3 nights in Sep 2023

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel just one block from the square where there are many restaurants and bistros.
Stayed 2 nights in Jun 2023

10/10 Excellent

Maria, miami

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Estaba excelente!
Stayed 2 nights in Apr 2023

8/10 Good

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
recommended
The location was central and yet quiet. The comfort was above average. Definitely a hotel to consider in central Madrid
Stayed 3 nights in Jan 2023

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable for a busy city
Clean and modern hotel. Perfect for our 3 night stay. Would recommend!
Stayed 3 nights in Jan 2023

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 2 nights in Nov 2022

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2022

8/10 Good

Edgar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Customer service was great and the breakfast was very good.
Stayed 3 nights in Sep 2022

6/10 Okay

Amber

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The room was quite spacious in comparison to most of the hotels in Madrid.
Stayed 1 night in Jul 2022

10/10 Excellent

BOZHIDAR

Liked: Staff & service
Brilliant
Stayed 3 nights in Apr 2022

10/10 Excellent

Marcio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay recommended
Very friendly and kind people all the way through
Stayed 3 nights in Dec 2021

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
False Advertising
Pictures shown for the double rooms are not accurate. I booked this hotel thinking I would have a room with a big terrace, outdoor seating, a sofa in the room etc. in reality the rooms were very tiny, essentially a bed only. I asked to be moved to a terrace room after checking in. Another guest was at the front desk voicing the same concerns. The staff was very friendly, they did the best they could, but after being moved to a balcony room it still did not match the size or design as shown in the listing. Don’t be fooled like we were!!! The rooms themselves were clean and updated nicely, but it wasn’t worth what I paid for. Overall I felt tricked with this booking.
Stayed 2 nights in Sep 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel but due to off site parking would choose somewhere else. If we are not travelling by car we would consider staying.
Stayed 1 night in Sep 2021

6/10 Okay

Anthony

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Ok
Hotel location is good. Walking distance to restaurants shops and attractions. Hotel is modern and probability was recently renovated. However the smell in the room of dampness was unbearable. Breakfast was ok
Stayed 2 nights in Aug 2021