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Holiday Inn Express Madrid-Alcobendas by IHG

3.5 star property

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Photo gallery for Holiday Inn Express Madrid-Alcobendas by IHG

Exterior
In-room safe, desk, soundproofing, iron/ironing board
Bar (on property)
Bar (on property)
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast included
  • Parking included
  • 24/7 front desk
  • Air conditioning
  • Laundry

Explore the area

Map
Esquina Calle de la Metalurgia, 1-3, Alcobendas, Madrid, 28108
  • Plaza Norte 2 Commercial Centre
    ‪6 min drive‬
  • IFEMA
    ‪9 min drive‬
  • Bernabéu Stadium
    ‪12 min drive‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪16 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

In-room safe, desk, soundproofing, iron/ironing board

Standard Room

  • 20 sq m
  • Sleeps 2
  • 2 Single Beds OR 1 Double Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking

  • 20 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 2 Single Beds, Non Smoking

  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

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Reception

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  • Parking available
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4.1 out of 5, Very good, (723)
The price is €96
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includes taxes & fees
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About this property

Holiday Inn Express Madrid-Alcobendas by IHG

Hotel in Alcobendas with free breakfast and 24-hour front desk
A bar/lounge, a coffee shop/cafe and a business centre are available at this hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include conference space, dry cleaning and laundry facilities. Housekeeping is not available.
Holiday Inn Express Madrid-Alcobendas by IHG offers 109 accommodations with a safe and free newspapers. Satellite televisions are provided. Bathrooms include a combined bath/shower unit, bidets and hairdryers.

This Alcobendas hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board.

Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express Madrid-Alcobendas by IHG. During your stay, you'll be within walking distance of Centro Comercial La Vega. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • 12 minutes by car from Bernabéu Stadium and 15 minutes from El Retiro Park
There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi and wired Internet.

A business centre and meeting rooms are available. Event space at this hotel measures 43 square feet (4 square metres) and includes conference space. A vending machine, multilingual staff, and complimentary newspapers in the lobby are also featured at the business-friendly Holiday Inn Express Madrid-Alcobendas by IHG. Free self parking is available.

Guests are served a free continental breakfast daily from 7 AM to 10 AM.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 7 AM to 10 AM
  • A bar/lounge
  • A coffee shop/cafe

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Multilingual staff
  • No housekeeping service

Business services

  • 43 square feet of conference space
  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:30 AM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Madrid-Alcobendas
Holiday Inn Express Madrid-Alcobendas
Alcobendas Holiday Inn
Holiday Inn Alcobendas
Holiday Inn Express Alcobendas Hotel Alcobendas
Holiday Inn Express Madrid-Alcobendas Hotel
Holiday Inn Express Madrid Alcobendas
Inn Express Madrid Alcobendas

Holiday Inn Express Madrid-Alcobendas by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 300 out of 815 reviews
Rating 8 - Good. 345 out of 815 reviews
Rating 6 - Okay. 111 out of 815 reviews
Rating 4 - Poor. 37 out of 815 reviews
Rating 2 - Terrible. 22 out of 815 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Amarilis

Stayed 1 night in Nov 2024

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service
fine place for a few days.
served its purpose. staff was good. breakfast was good, building a little run down.
Stayed 2 nights in Nov 2024

10/10 Excellent

Jean Claude, Santo Tomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal es muy amable y las instalaciones estan muy bien.
Stayed 1 night in Nov 2024

10/10 Excellent

Daniela Ana Maria

Stayed 1 night in Oct 2024

6/10 Okay

David, Black Diamond

Travelled with partner
Liked: Staff & service
Room was ok. Breakfast good. Surrounding area bad.
Stayed 1 night in Oct 2024

8/10 Good

Owen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay en-route
The hotel was clean and comfortable; and the staff were friendly and helpful. Parking at the hotel was convenient. Finding somewhere to eat in the evening was not easy - the hotel seems to be a little land-locked by busy roads without footways. The adjacent Indian restaurant was closed (Sats & Suns?). Our room was close to Reception, and therefore a little noisy - but not excessively so.
Stayed 1 night in Oct 2024

10/10 Excellent

Edison

Travelled with partner
Friendly staff. Clean room
Stayed 1 night in Oct 2024

10/10 Excellent

Patricio, Monterrey

Stayed 1 night in Sep 2024

2/10 Terrible

Kathryn

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
HORRIBLE. Do not stay here.
Hotel was not as advertised. no AC, horrible room condition. Manager's behavior was very aggressive and confrontational. We left as soon as saw room, realized no AC, and experienced his rage. We went to Crown Plaza Madrid Airport. I am requesting a refund. Am a IHG member of long standing. This hotel is not up to your standards.
Stayed 1 night in Oct 2024

10/10 Excellent

Alma

Liked: Cleanliness, staff & service, property conditions & facilities
Great property
Stayed 4 nights in Oct 2024

10/10 Excellent

Rodolfo

Travelled with family, Travelled with group
Liked: Amenities, property conditions & facilities
It around like outskirts of madrid for the price it’s ok but nothing walking distance there public transport but kind of hard to get around
Stayed 1 night in Sep 2024

10/10 Excellent

Rodolfo

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The outskirts of Madrid
Stayed 2 nights in Sep 2024

10/10 Excellent

Juan, Miami

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Abdelbaset

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's good
Stayed 2 nights in Sep 2024

10/10 Excellent

Hao

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Irina

Travelled with family
Disliked: Staff & service, amenities
Staff on the reception was terrible
Stayed 1 night in Aug 2024

10/10 Excellent

Hao

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Rusbin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot !
Stayed 2 nights in Aug 2024

10/10 Excellent

bassem

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and staff
Stayed 1 night in Aug 2024

6/10 Okay

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
The place ok. In an odd location. The bed was hard and hurt my hips.
Stayed 1 night in Aug 2024

10/10 Excellent

Jesus

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very welcoming. Quick stay. Enjoyed the breakfast. My family was very happy to have this well deserved rest at this Hotel. Close to the MAD Airport (few minutes drive). Helpful staff.
Stayed 1 night in Jul 2024

8/10 Good

Kevin J Vargas, Palmetto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was nice and helpful
Stayed 5 nights in Jul 2024

4/10 Poor

Isaac

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Worst stay I can remember due to no AC in room.
The staff were incredible and in particular Alberto. However we were staying the night before taking a flight from Madrid to Charlotte and there was not AC. The room temperature had to be at least 85 degrees. They brought us a fan but none of us had any sleep and it felt like a waste of money. Front desk apologized and were very empathetic but regrettably the stay was terrible. We had to leave the room and go to the lobby to eat our dinner we ordered because of how hot it was
Stayed 1 night in Jul 2024

10/10 Excellent

khurram Zaman

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love to stay
Stayed 6 nights in Jun 2024

6/10 Okay

Shilpa

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
The hotel overall was clean, quiet, and pleasant to stay in; however, the shower faced downwards and would not stay up in an appropriate position. We had also specifically requested a room away from the elevators so it would be quiet; however, our room was the second room away from the lobby where the elevator is. Although that it technically a bit away from the elevator, the reason for asking is so it would be quiet; however, being near the lobby is not quiet. The staff person who checked us in was considerate and closed the fire doors between the lobby and hallway with rooms on the first night; however, the other 3 nights the staff did not do this, and it was quite loud. The breakfast was included and was good, although for vegetarians the choices are primarily pastries, fruits, and beverages.
Stayed 5 nights in May 2024