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Hostal Cibeles

1.0 star property

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Photo gallery for Hostal Cibeles

Exterior
Desk, blackout curtains, iron/ironing board, free WiFi
Desk, blackout curtains, iron/ironing board, free WiFi
Hallway
Lobby sitting area

Reviews

7.6 out of 10
Good

Popular amenities

  • Air conditioning
  • Free WiFi

Explore the area

Map
Calle del Barco, 25, Madrid, 28004
  • Gran Via
    ‪3 min walk‬
  • Puerta del Sol
    ‪8 min walk‬
  • Plaza Mayor
    ‪13 min walk‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪22 min drive‬

Room options

View all photos for Single Room

Shower, hair dryer, towels

Single Room

  • Sleeps 1
  • 1 Single Bed

View all photos for Twin Room

Shower, hair dryer, towels

Twin Room

  • Sleeps 2
  • 2 Single Beds

Similar properties

View from property

Hostal Sonsoles Madrid Centro

  • Free WiFi
  • Air conditioning
  • Housekeeping
4.3 out of 5, Excellent, (595)
The price is €93
for 1 room
includes taxes & fees
24 Apr - 25 Apr
Hostal Sonsoles Madrid Centro

About this property

Hostal Cibeles

Hostal in Madrid, a short walk to Gran Via
Along with tour/ticket assistance, this smoke-free hostal has a front desk safe and free Wi-Fi in public areas. Housekeeping is not available.
Hostal Cibeles offers 12 air-conditioned accommodations with a hairdryer and blackout curtains. Flat-screen televisions are featured in guestrooms.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access.

During your stay at Hostal Cibeles, you're just a quick walk from Gran Via. Enjoy features like free WiFi in public areas.
  • Free WiFi
  • Services include tour or ticket assistance
  • Just a 3-minute walk from Gran Via and 8 minutes on foot from Puerta del Sol
Hostal Cibeles offers its guests tour/ticket assistance and a front desk safe. WiFi is free in public spaces.

This Madrid hostal is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Conveniences

  • Safe at front desk

Guest services

  • No housekeeping service
  • Tour and ticket assistance

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 10 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

There is no front desk at this property
The check-in location differs from the property location; go to: [Calle Fuencarral 25, 1Izq, Hostal Fuencarral Kryse.]
Guests must contact the property in advance for check-in instructions; your host will greet you
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Host will greet you

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • An in-room safe is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property does not have a front desk. The check-in location differs from the property location. To check in, guests will need to go to Calle Fuencarral 25, 1Izq, Hostal Fuencarral Kryse.
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The host will greet guests on arrival.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Hostal Cibeles Hostel Madrid
Hostal Cibeles Hostel
Hostal Cibeles Madrid
Hostal Cibeles Hostal
Hostal Cibeles Madrid
Hostal Cibeles Hostal Madrid

Hostal Cibeles Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 15 out of 64 reviews
Rating 8 - Good. 28 out of 64 reviews
Rating 6 - Okay. 11 out of 64 reviews
Rating 4 - Poor. 8 out of 64 reviews
Rating 2 - Terrible. 2 out of 64 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Very good location , within walking distant of many restaurant, groceries store and plaza shopping. Friendly and helpful staffs. Different location to check in but just near by and acceptable distance. No lift available and need to carry the big luggage bag to first floor. The bathroom and towel have a strong smelly smell.
Stayed 4 nights in Feb 2020

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Amenities
I didnt like the fact that I had to make the chekin 2 blocks away. There should be a bigger sign on the add. The pictures on the website arent the ones from the rooms, at least not mine. Someone smoked on the room I stayed at and they had to clean it with bleach. I left a horrible smell for the remaining days and they had nothing to remove the smell. It is located on a really nosy area and the should at least warn you or give you free earplugs. Good thing is I had a private bathroom.
Stayed 3 nights in Jan 2020

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Staff & service, amenities
I was disappointed since the property shows an specific location but once the transaction is final. You realized the hostal is in another location. One address is where the reception is located. They sent me a text with the confirmation indicating the name of the hostal is Kryse hostal instead of Las Cibeles in a totally different location. In addition, for the cost of this hostal I could have actually stayed in a nicer hotel. Not worth it at all. One day I had no hot water.
Stayed 3 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, amenities
Stayed 6 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2019

8/10 Good

Verified traveller

Stayed 6 nights in May 2019

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location and accommodations
The location of Hostal Cibeles is excellent. Steps away from restaurants and boutique stores. The room is basic with comfortable beds and a good shower. The heating worked well. It was nice to have your own key to enter the building and a key card to enter the floor and your room. The price was also excellent. Internet was spotty at times, but for the most part reliable. I will definitely look to stay at Hostal Cibeles the next time I am in Madrid!
Stayed 5 nights in Dec 2018

8/10 Good

Mariana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Puede mejorar
El personal es un tanto resistente a aceptar observaciones. Por ejemplo, me cobraron por error 2 veces. Me llamaron para avisarme y cuando fui a anular ese segundo pago, el empleado insistía en que le entregue " la tarjeta Mastercard con la que había pagado" y no había manera de explicarle que no tengo tarjeta Mastercard. Fue una situación bastante complicada. Tuvo que solucionarla su superior. Otro día llamé para avisar que no tenía agua caliente y el empleado a cargo actuó de forma muy irrespetuosa, implicando que el problema era que yo no sabía usar el grifo (???). Finalmente, luego de una acalorada discusión, totalmente innecesaria, ya que era más fácil aceptar que el agua salía apenas tibia en vez de acusar y maltratar, tuvo que aceptar que existía un problema.
Stayed 6 nights in Feb 2020

10/10 Excellent

Daniela, Chieti Italia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
la posizione fantastica a pochissimi passi dalla gran via, silenziossima, materassi molto comodi, mancanza di piani d'appoggio per le valigie e nel bagno. Nel complesso molto buono... grazie
Stayed 5 nights in Dec 2019

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Una y no mas. Jamas volvere à un hostal gracias à este. La habitacion era simple pero aceptable. Pero el baño... Que horror. Que verdadero horror. Al menos el vater estaba medio limpio. A la ducha le faltaba média puerta (literal tenia media mampara) asi que cuando te duchas lo empapas todo. Asi pues no le faltan humedades. Habia pelos por todas partes (y os aseguro que no eran ni mios ni de mi pareja), el lavabo tenia una Bola de pelos en el desagüe, el secador estaba roto y la parte de atras tan completamente llena de polvo que el aire ni pasa. Las toallas tienen mas años que yo y no son ni blancas. El extractor de aire del techo igual, casi lleno de polvo acumulado de años y años. La habitacion estaba en el primer piso justo en frente de un bar... Asi que no conteis con dormir temprano. Ademas de tener la suerte de que la persona de la habitacion de al lado no ronque, por que en tal caso la escuchareis como si os roncara en la oreja. Seguridad escasa. La puerta de la Calle hay que darle una fuerte patada para que se habra y la puerta de Entrada al hostal no se cierra jamas. Queda siempre abierta. Tanto yo como mi pareja trabajamos ambos en el sector y jamas en mi vida habia visto algo Asi.
Stayed 4 nights in Dec 2019

8/10 Good

EMILIO

Liked: Cleanliness, staff & service
baño
Se recomienda llevar toallas, son ásperas totalmente, además no hay servicio de gel ni champú.
Stayed 6 nights in Nov 2019

8/10 Good

marcelo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cerca del centro, tranquilo, limpio, tal como se ve en la foto.
Stayed 4 nights in Nov 2019

10/10 Excellent

Nadir

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2019

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Es hatte Schimmel im Badezimmer. Leider kann man die Leute im Gang enorm gut hören.
Stayed 5 nights in Oct 2019

8/10 Good

Svetlana

Liked: Cleanliness, property conditions & facilities, room comfort
4 ночи в Мадриде
Постараюсь быть объективной. В целом я оцениваю хостел на 8 баллов из 10. Хостел это квартира из 12 комнат, в моей комнате была индивидуальная ванная. Ресепшн на другой улице в другом хостеле. Честно говоря, мне было неуютно без охраны и ресепшн. Страшновато оставаться ночью. Хотя видеокамеры есть. Комната чистая, обычная. Мебель и оборудование в ванной в хорошем состоянии. Расположение отличное. Стоимость была низкой при бронировании. За что заплатила, полностью оправдало мои ожидания. Хотя за 4 ночи не прибрались ни разу, мусор выносила сама. Также отмечу запах от полотенец, ощущение, что они непростиранные. Есть негатив, но не имеет отношения к хостелу напрямую, хотя если б звукоизоляция комнат была лучше, то и негатива бы не было. Мое обращение к проживающим: вы действительно считаете себя центром вселенной, возвращаясь в три ночи, бездумно хлопая дверями, смеясь и громко разговаривая, заходя в квартиру и просто находясь в коридоре? Кроме вас здесь никто не живет? На протяжении ночи эти приходы- уходы могут быть постоянными. Все зависит от ваших соседей.
Stayed 4 nights in Oct 2019

10/10 Excellent

성우

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
좋은 위치, 잠만자기 좋음!
가격대비 위치를 생각하면 정말 좋은 선택입니다.
Stayed 3 nights in Oct 2019

4/10 Poor

Verified traveller

Stayed 3 nights in Oct 2019

8/10 Good

Tais

Liked: Cleanliness, staff & service
Bom custo x benefício
O Hostal atende a necessidade de uma viagem curta, sem luxos. Bom Custo x Benefício. Distante uns 10 minutos do metro, em uma caminhada tranquila. Próximos a Gran Via e toda area comercial de Madri. Para quem estiver disposto , consegue fazer vários pontos turísticos a pé. Para quem gosta de sair na noite, é um local próximo a muitos bares e opções. Como ficamos no apto próximo a rua , inclusive algumas noites tivemos problemas com o barulho da rua a noite.
Stayed 4 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena atención , habitaciones limpias , inmejorable ubicación . Repetiré sin ninguna duda .
Stayed 6 nights in Oct 2019

4/10 Poor

Alain

Liked: Cleanliness, staff & service
Disliked: Room comfort
Nous etions 3 couples et avons réservé 3 chambres. Si je n’avais pas vu leurs chambres, mon evaluation vous donnerait une note très médiocre puisque notre chambre et la salle de bain et la douche etait tres mediocre. Conclusion, si vous ne voulez pas ternir la qualité de votre établissement , n’offrez pas cette chambre a votre clientèle puisque vous obtiendrez toujours une note très médiocre pour cette chambre et cela aura un impact pour vous.
Stayed 3 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Justo como aparece en las fotos un buen sitio si vas totalmente de turistica a conocer madrid es decir salir temprano de la habitacion y llegar por la noche a ducharse y a domir para el dia siguiente !! El baño tenia agua caliente algo muy importante y el aire acondicionado hay que esperar un poco para enfriar pero todo muy bien la atencion excelente
Stayed 3 nights in Sep 2019

10/10 Excellent

MIGUEL

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
LA UBICACION MUY BUENA, MUY CERCA DE GRAN VIA, YPOR LA NOCHE EL ENCANTO DE CHUECA
Stayed 4 nights in Sep 2019

6/10 Okay

Verified traveller

Travelled with group
Liked: Staff & service
La ubicación. Comodidad de los colchones. Poco espacio para depositar pertenencias en habitación doble
Stayed 3 nights in Sep 2019

10/10 Excellent

Felipe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2019