Hotel with a 24-hour front desk, a short walk to Paseo de la Castellana
This hotel features a restaurant, self parking and conference space. WiFi in public areas is free. Additionally, concierge services, a 24-hour front desk and free newspapers are on-site.
Infanta Mercedes offers 60 air-conditioned accommodations with minibars and a safe. LCD televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit with a deep soaking bath, complimentary toiletries and hairdryers.
Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.
During your stay at Infanta Mercedes, you're just a quick walk from Paseo de la Castellana. Free WiFi in public areas, a restaurant and breakfast (surcharge) are available.
Free WiFi
Enjoy a bite to eat at the restaurant
Buffet breakfast served daily for a fee
Self-parking available for a fee
Services include a concierge, tour or ticket assistance and luggage storage
Within a 15-minute walk of Bernabéu Stadium and Paseo de la Castellana
There's a restaurant on site. Public spaces have free WiFi. Multilingual staff, tour/ticket assistance, and concierge services are also featured at Infanta Mercedes. For a fee, parking is available.
Smoking is allowed in designated areas at this Madrid hotel.
For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:30 AM and at the weekend from 8:00 AM to 11:00 AM.
Infanta Mercedes has a restaurant on site.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Parking on site (EUR 16 per night)
Food and drink
Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 7 per person
A restaurant
Family friendly
Free cot
Conveniences
24-hour front desk
Free newspapers in lobby
Luggage storage
Safe at front desk
Guest services
Concierge services
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Business services
Conference space
Meeting room
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair-accessible path of travel
Room amenities
Bedroom
Blackout drapes
Free cot
Bathroom
Bathtub
Free toiletries
Hair dryer
Private bathroom
Shower
Shower/bathtub combination
Towels provided
Entertainment
LCD TV
Food and drink
Minibar
More
Air conditioning
Desk
Heating
Phone
Safe
Policies
Check-in
Check-in start time: 2 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18
Check-out
Check-out before noon
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
No pets allowed
Children and extra beds
Children are welcome.
Free cots (infant beds)!
Payment types at the property
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for buffet breakfast: from approximately EUR 7 per person
Self-parking fee: EUR 16 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector
Front desk staff will greet guests on arrival at the property.
We should mention
On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
Property is also known as
Hotel Infanta Mercedes
Hotel Infanta Mercedes Madrid
Infanta Mercedes
Infanta Mercedes Madrid
Infanta Mercedes Hotel
Hotel Infanta Mercedes
Infanta Mercedes Madrid
Infanta Mercedes Hotel Madrid
Infanta Mercedes Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 64 out of 189 reviews
10 - Excellent
64
Rating 8 - Good. 83 out of 189 reviews
8 - Good
83
Rating 6 - Okay. 32 out of 189 reviews
6 - Okay
32
Rating 4 - Poor. 5 out of 189 reviews
4 - Poor
5
Rating 2 - Terrible. 5 out of 189 reviews
2 - Terrible
5
8.4/10
Cleanliness
8.4/10
Staff & service
8.0/10
Amenities
7.8/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
8/10 Good
Luis
Travelled with family
15 Mar 2023
Liked: Staff & service
Para ser justo por el precio no se puede exigir mucho, las instalaciones se ven que fueron renovadas hace algún tiempo y ya tienen el desgaste del uso y aunque limpien pareciera q no este muy limpio, las camas no muy comodas pero si solo vas a dormir esta bien, el staff muy cordial y servicial, muy buena ubicación
Location is great, service was good.
However, Shower screen did not cover the whole of shower and the bathroom ended up flooded on every shower.
There was also a cigarette smell in the bedroom which was unpleasant
Cheap and cheerful. Not fancy but you get what you pay for. Comfy beds but bathroom especially was tired. Handy enough for tetuan metro. Park opposite unfortunately is a bit of a gathering place for winos! Staff friendly enough and helpful
The hotel is well located for transport having three metro stops within walking distance with an easy link to Barajas airport. Also close to local shops, bars and restaurants. I can particularly recommend the Museo del jamon, which is quite near for a typical tostado breakfast with beautiful, traditional Spanish ham. I stayed at the hotel last year in the same period and was pleased to note that the rooms had been refurbished in a contemporary style. My single room and en suite bathroom was clean. The room also includes a mini bar and television. The hotel staff are very helpful and friendly, photocopying any details or things you might need.
I had a small room with only a single bed but that was fine for my one night there. It's close to Cuzco metro station and another one, but I can't remember the name of the other one (it starts with T).
The hotel is situated in a quiet neighbourhood, within easy walking distance to,shops, restaurants and cafe's together with 3 metro stations. Very close to the Santiago Bernabe'u Stadium if you are a football fan. My single room had all the comforts including a double bed. It was clean and towels were changed daily. The Reception staff were extremely helpful and obliging and spoke excellent English.
I was very pleased with the hotel and consider it to be very good value for the price and I wouldn't hesitate to come back again.
Nice hotel, 3-4 min walk to tetuan metro which you could take to the centre of Madrid (sol and gran via)
The hotel is located in a calm area, so I would recommend it if you would like to go far away from all the centre's noise.