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Santo Mauro, a Luxury Collection Hotel, Madrid

5.0 star property

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Photo gallery for Santo Mauro, a Luxury Collection Hotel, Madrid

Exterior
Garden
Lobby
Breakfast, lunch, dinner served; Mediterranean cuisine
Property amenity

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Parking available
  • Bar
  • Room service
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
Calle de Zurbano, 36, Madrid, Madrid, 28010
  • Gran Via
    ‪18 min walk‬
  • Puerta del Sol
    ‪6 min drive‬
  • Plaza Mayor
    ‪6 min drive‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪20 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Suite, 1 King Bed, Non Smoking

  • 55 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, Non Smoking

Premium Room, Non Smoking | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Premium Room, Non Smoking

  • 35 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Room, Non Smoking

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Deluxe Room, Non Smoking

  • 30 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Junior Suite, 1 King Bed, Non Smoking

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Santo Mauro, a Luxury Collection Hotel, Madrid

Luxury hotel with 24-hour front desk and restaurant
This smoke-free hotel features a restaurant, a bar/lounge and valet parking. WiFi in public areas is free. Additionally, 24-hour room service, a business centre and conference space are on-site. Housekeeping is available on request.
Santo Mauro, a Luxury Collection Hotel, Madrid offers 49 accommodations with iPod docking stations and DVD players. This individually decorated and furnished accommodation has separate dining areas and includes dining tables. Plasma televisions come with satellite channels. Coffee/tea makers and minibars are provided. Bathrooms include a combined bath/shower unit with a deep soaking bath, bathrobes, designer toiletries and bidets.

This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a safe and a hairdryer. In-room massages, hypo-allergenic bedding and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Santo Mauro, a Luxury Collection Hotel, Madrid, you're just a quick walk from Paseo de la Castellana. You'll find features such as free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Enjoy Mediterranean cuisine while dining at La Biblioteca Restaurante
  • Full breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes bicycles to rent
  • Steps from Paseo de la Castellana and a 3-minute drive from Gran Via
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available.

Public spaces have free WiFi. Event space at this hotel measures 2077 square feet (193 square metres) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Santo Mauro, a Luxury Collection Hotel, Madrid. Parking is available for a fee.

This 5-star Madrid hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7:30 AM to 11:00 AM.
La Biblioteca Restaurante – This restaurant specialises in Mediterranean cuisine and serves breakfast, lunch and dinner. Reservations are required.
The Gyn Bar – This bar only serves light fare. Open daily.
Santo Mauro Gardens – This bar serves breakfast, lunch, dinner and light fare. Open daily.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (EUR 60.50 per day)
  • Valet parking on site (EUR 32.67 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:30 AM to 11:00 AM for a fee: EUR 60.50 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • La Biblioteca Restaurante
  • Santo Mauro Gardens
  • The Gyn Bar

Things to do

  • Bicycle rentals

Family friendly

  • Dining table
  • DVD player
  • Free cot
  • In-room babysitting
  • Laundry facilities
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2,077 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in bathtub
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Portable bathtub seat
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • DVD player
  • IPod dock
  • Plasma TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Minibar
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 93.5 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately EUR 60.5 per person
  • Self-parking fee: EUR 60.50 per day
  • Valet parking fee: EUR 32.67 per day
  • Rollaway bed fee: EUR 93.5 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

AC Autograph Collection
AC Mauro
AC Santo Mauro
AC Santo Mauro Autograph Collection Hotel
AC Santo Mauro Autograph Collection Hotel Madrid
AC Santo Mauro Autograph Collection Madrid
Santo Mauro
Ac Santo Mauro, An Autograph Collection Hotel Madrid
Hotel Santo Mauro Autograph Collection
Santo Mauro a Luxury Collection Hotel Madrid
Santo Mauro, a Luxury Collection Hotel, Madrid Hotel
Santo Mauro, a Luxury Collection Hotel, Madrid Madrid
Santo Mauro, a Luxury Collection Hotel, Madrid Hotel Madrid

Santo Mauro, a Luxury Collection Hotel, Madrid Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 123 out of 146 reviews
Rating 8 - Good. 18 out of 146 reviews
Rating 6 - Okay. 3 out of 146 reviews
Rating 4 - Poor. 2 out of 146 reviews
Rating 2 - Terrible. 0 out of 146 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

jacek

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Verified traveller

Liked: Amenities, property conditions & facilities
The location is excellent. The overall property is lovely although a bit tired. The rooms were in need of an update and were slightly dirty. The restaurant was pretty, condescending wait staff and mediocre food for the cost. The outside area is lovely and unusual for the city location.
Stayed 3 nights in Sep 2024

10/10 Excellent

Lisbeth

Stayed 1 night in Sep 2024

10/10 Excellent

alexandros

Liked: Cleanliness, staff & service, property conditions & facilities
Great open air are
Stayed 3 nights in Jul 2024

10/10 Excellent

Narine, Holladay

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luxury!
Stayed 1 night in Jun 2024

10/10 Excellent

Darnell

Stayed 2 nights in Jun 2024

10/10 Excellent

Annie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Las atenciones son excelentes, las instalaciones y limpieza. La terraza muy agradable para desayunar y cenar. Todo fue de nuestro agrado, el staff es espectacular. Muchas gracias!
Stayed 1 night in Jun 2024

10/10 Excellent

Annie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Estadía perfecta
Stayed 1 night in Jun 2024

10/10 Excellent

Ernesto

Liked: Cleanliness, staff & service, property conditions & facilities
Best hotel in Madrid
Stayed 1 night in May 2024

8/10 Good

Ramiro

Liked: Cleanliness, staff & service, property conditions & facilities
Georgeus palace, with beautiful decoration in the nicest Madrid¨s neigborhood. Lobby, restaurantes, bars, and so, look wonderfull and luxury. Bedroom large & confortable. I needs some technological update.
Stayed 4 nights in Apr 2024

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Sep 2023

10/10 Excellent

Jana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is very hard to condense in a few word our stay in Santo Mauro. EVERYTHING, ABSOLUTELY EVERYTHING has been perfect. We stayed in this hotel as we wanted to treat ourselves for a few days before and after our wedding... well, the team went above and beyond to make our stay perfect and memorable. Everyone was really helpful and willing to make our stay special, and they definitely succeeded. The rooms are from out of this world, the beds are second to none, the service is superb, and the details and attentions the staff had with us will never be forgotten... and I could go on and on and on. Thank you so much to the whole team for making an already special day even better, we will definitely come back for our wedding anniversary!
Stayed 3 nights in Sep 2023

4/10 Poor

maria

Disliked: Property conditions & facilities
OUTDATED AWFUL ROOM SERVICE
Stayed 1 night in Aug 2023

10/10 Excellent

Natalia

Travelled with family
Liked: Staff & service, property conditions & facilities
Beautiful, historic property in fully remodeled condition. Great, quiet location. The service and attention were impeccable and made our Madrid stay very special.
Stayed 4 nights in Mar 2023

10/10 Excellent

JOSE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2022

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
What a lovely hotel! Perfect location, very good service. Highly recommend.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property situated in a calm area. Old world charm.
Stayed 2 nights in Jan 2020

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simply the best
Lovely hotel. Have stayed here many times. Wonderful location / convenient for all of the sights. Great staff and service as always
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in Oct 2019

4/10 Poor

Verified traveller

Stayed 3 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

10/10 Excellent

Bill, New York

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service impecable, rooms beautifully appointed, excellent overall.
Stayed 1 night in Nov 2018

8/10 Good

Brett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Opulent hotel, centrally located
A really lavish hotel, centrally located, with excellent staff. The garden area is wonderful for evening drinks and events, and breakfast is also served here. The decor was a little opulent for my tastes, but if Renaissance, Louis XIV style is your thing, this hotel will tick every box.
Stayed 1 night in Sep 2018