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Hotel Zentral Castellana Norte

4.0 star property

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Photo gallery for Hotel Zentral Castellana Norte

Reception
Superior Double Room | In-room safe, blackout curtains, soundproofing, iron/ironing board
Reception
City view from property
City view from property

Reviews

7.6 out of 10
Good

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Breakfast available
  • Laundry
  • Free WiFi
  • Restaurant

Explore the area

Map
Avda Manoteras 20, Madrid, 28050
  • IFEMA
    ‪5 min drive‬
  • Plaza de Castilla
    ‪6 min drive‬
  • Bernabéu Stadium
    ‪8 min drive‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪15 min drive‬

Room options

View all photos for Family Quadruple Room

Family Quadruple Room | In-room safe, blackout curtains, soundproofing, iron/ironing board

Family Quadruple Room

  • Sleeps 5
  • 1 Queen Bed and 1 King Bed

View all photos for Superior Double Room

Superior Double Room | In-room safe, blackout curtains, soundproofing, iron/ironing board

Superior Double Room

  • Sleeps 2
  • 1 King Bed and 2 Large Single Beds

View all photos for Superior Triple Room

In-room safe, blackout curtains, soundproofing, iron/ironing board

Superior Triple Room

  • 5 sq m
  • Sleeps 3
  • 3 Large Single Beds

About this property

Hotel Zentral Castellana Norte

Hotel connected to a railway/underground station in Madrid with a 24-hour front desk
Along with a restaurant, this smoke-free hotel has a coffee shop/cafe and concierge services. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
Hotel Zentral Castellana Norte offers 144 accommodations with laptop-compatible safes and complimentary slippers. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)).

Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

With your stay at Hotel Zentral Castellana Norte, you'll be connected to a railway/underground station and close to Bernabéu Stadium. You'll find features such as free WiFi in public areas, plus a restaurant and a coffee shop/cafe.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Options for a bite to eat include a coffee shop and a restaurant
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • 5 minutes by car from IFEMA and 8 minutes from Bernabéu Stadium
Along with a restaurant, there's a coffee shop/cafe on site. WiFi is free in public spaces. Hotel Zentral Castellana Norte also features tour/ticket assistance, concierge services, and laundry facilities.

This 4-star Madrid hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:30 AM and at the weekend from 8:00 AM to 11:00 AM.
Restaurante Neptuno – On-site restaurant. Guests can enjoy drinks at the bar.

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 13 for adults and EUR 7 for children
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Restaurante Neptuno

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Lift (81 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (107 centimetre high)

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • 2 private bathrooms
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper

More

  • Free local calls
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 13 for adults and from EUR 7 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Zentral Castellana Norte

Hotel Zentral Castellana Norte Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 2 out of 4 reviews
Rating 8 - Good. 0 out of 4 reviews
Rating 6 - Okay. 1 out of 4 reviews
Rating 4 - Poor. 1 out of 4 reviews
Rating 2 - Terrible. 0 out of 4 reviews

8.0/10

Cleanliness

6.8/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ana belén

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El trato del personal muy bueno, está todo súper limpio.. En general, todo muy bien,.. solamente añadiría al buffet de desayuno, alguna opción más sin gluten, porque se queda muy cortita
Stayed 1 night in Apr 2025

10/10 Excellent

Ulisses

Stayed 1 night in Mar 2025

6/10 Okay

Veronica

Travelled with family
Mala gestión de recepción
El hotel en si esta bien pero habiamos reservado una cuadruple familiar y por un error de la recepción tuvimos que dormir separados con los niños, con el trastorno que ello conlleva, no nos dieron soluciones. Y no nos devolvieron la diferencia de precio entre las habitaciones. El buffet del desayuno y el servicio fue excelente.
Stayed 1 night in Mar 2025

4/10 Poor

Soledad

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
Nefasta atención
El checking fue horrible dos horas de cola..... Solo un trabajador para tanta gente y encima lento con cada familia tardaba como 20 minutos para hacer el checking contados de reloj. No volveré.
Stayed 1 night in Mar 2025