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Oriente Palace Apartments

3.0 star property

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Photo gallery for Oriente Palace Apartments

Twin Room, City View | Premium bedding, in-room safe, individually decorated
Superior Apartment | Private kitchen | Fridge, espresso maker
Superior Apartment | City view
Exterior detail
Interior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking available
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
Calle Lepanto 6, Madrid, madrid, 28013
  • Gran Via
    ‪7 min walk‬
  • Plaza Mayor
    ‪7 min walk‬
  • Puerta del Sol
    ‪10 min walk‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪27 min drive‬

Room options

View all photos for Deluxe Double Room, Balcony

Deluxe Double Room, Balcony | View from room

Deluxe Double Room, Balcony

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Apartment

Superior Apartment | Premium bedding, in-room safe, individually decorated

Superior Apartment

  • City view
  • 45 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, City View

Twin Room, City View | Premium bedding, in-room safe, individually decorated

Twin Room, City View

  • City view
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Apartment

Apartment | Premium bedding, in-room safe, individually decorated

Apartment

  • 45 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Studio

Standard Studio | Premium bedding, in-room safe, individually decorated

Standard Studio

  • 40 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Studio, City View

Studio, City View | Premium bedding, in-room safe, individually decorated

Studio, City View

  • City view
  • 40 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room

Standard Double Room | Premium bedding, in-room safe, individually decorated

Standard Double Room

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

Oriente Palace Apartments

Hotel with a 24-hour front desk, steps from Plaza de España - Princesa
Self parking, a 24-hour front desk and tour/ticket assistance are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a front desk safe and multilingual staff assistance.
Oriente Palace Apartments offers 12 air-conditioned accommodations with espresso makers and a safe. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms.

Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

During your stay at Oriente Palace Apartments, you're just a quick walk from Gran Via. You'll find features such as free WiFi in public areas and self-parking (surcharge).
  • Free WiFi
  • Self-parking available for a fee
  • Amenities include a front desk safe, multilingual staff and a lift
  • Steps from Plaza de España - Princesa and Royal Palace of Madrid
Oriente Palace Apartments offers its guests multilingual staff, tour/ticket assistance, and a front desk safe. WiFi is free in public spaces. Parking is available for a fee.

This 3-star Madrid hotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 32 per day)

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • Lift

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Espresso maker
  • Refrigerator

More

  • Air conditioning
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 1:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The property is closed between 23 December and 25 December.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: EUR 32.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a security system
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Oriente Palace Apartments Madrid
Oriente Palace Madrid
Oriente Palace
Oriente Apartments Madrid
Oriente Palace Apartments Hotel
Oriente Palace Apartments Madrid
Oriente Palace Apartments Hotel Madrid

Oriente Palace Apartments Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 64 out of 84 reviews
Rating 8 - Good. 14 out of 84 reviews
Rating 6 - Okay. 4 out of 84 reviews
Rating 4 - Poor. 1 out of 84 reviews
Rating 2 - Terrible. 2 out of 84 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Phil

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

80th birthday trip

Good central location. Large apartment with kitchen. Good views
Stayed 3 nights in Jan 2025

8/10 Good

Tatianna, Dallas

Travelled with partner
Liked: Property conditions & facilities
The location is great. The place is manned 24/7, but very sparsely manned in the evenings. The room was decent. The best thing about the place is the location.
Stayed 1 night in Nov 2024

6/10 Okay

Nathan

Travelled with partner
Liked: Staff & service
Large apartment and excellent location. The apartment didn’t have a dishwasher but did have a clothes washer. Didn’t like that it had no windows to the street and no fire escape. We were on the fourth floor so that was concerning. Also the bed was moldy.
Stayed 6 nights in Oct 2024

10/10 Excellent

Catharine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing stay

We had a little confusion with parking and then finding the entrance to the hotel, but once that was sorted, we were checked in and settled in our room in no time. The building has so much character, and it was wonderful to walk out the front door and be right at the Oriente Plaza, and only a few minutes from restaurants, bars and all kinds of activities. Big shout out to Alexandra at the front desk. She was amazingly helpful any time we needed her. She even booked a table for us for a dinner and flamenco show one night. If you are planning a trip to Madrid, you won't wrong staying at this hotel.
Stayed 2 nights in Oct 2024

10/10 Excellent

LEONARDO

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is just recently renovated. With all the new features specially in the bathroom. The location is 5 minutes away to the Royal Palace of Madrid and less than 10 minutes walk from Mercado and Plaza de Mayor. Unlimited options on dining and shopping around the hotel. Free WiFi and and small fridge. Unfortunately they don’t have laundry service but just 5 minutes walk there’s a laundromat close to the hotel. The staff is so friendly and helpful.
Stayed 3 nights in Aug 2024

8/10 Good

Verified traveller

Stayed 1 night in May 2024

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Donald

Travelled with partner
Liked: Staff & service, property conditions & facilities
Amazing location in the center of most attractions!
Stayed 3 nights in May 2024

10/10 Excellent

Nicholas

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and very helpful and friendly staff.
Stayed 3 nights in Apr 2024

10/10 Excellent

Maureen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property across from Palace. There are many many eatery’s close.
Stayed 3 nights in Apr 2024

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best location in Madrid

Great location. The apartment was large with old furniture. Comfortable in a vintage type of way. The best location in Madrid!! Across from the palace and close to shopping and dining! Alesandra at the front was amazing and extremely helpful!
Stayed 5 nights in Feb 2024

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay in beautiful hotel room

A lovely hotel, we really enjoyed our stay here. The room we were in was beautiful and much larger than we expected. Everything was clean and the bathroom was modern with an excellent shower. We were checked in with a warm welcome and the reception staff always greeted us as we came and went. The hotel is very well located, very central but on a quiet street so nights were peaceful. We would stay again if back in Madrid.
Stayed 2 nights in Jan 2024

10/10 Excellent

anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Madrid in 48 hours

Beautifully equipped charming apartment directly across from Royal Palace and around corner from Opera House - walkable area to all parts - lovely places to eat tapas as well!
Stayed 2 nights in Nov 2023

10/10 Excellent

ELEONORA, Miami

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I spent two nights here with my sister. The value of the property and what you get is hard to beat. The room was HUGE, very clean & comfortable. The building is historic and directly across from the Palace and many parks. Everything I wanted to do was walking distance. The staff was so friendly & helpful. Many cute cafes to dine at nearby as well. I would recommend it highly & stay here in the future.

10/10 Excellent

susan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This was a unique and gracious room. The location was magnificent and we loved our view of the park by the palace.
Stayed 4 nights in Mar 2023

10/10 Excellent

Sarah

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mikyla was wonderful! Very hospitable and polite. Madrid was wonderful.
Stayed 2 nights in Feb 2023

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2021

2/10 Terrible

Robert

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not opn

This hotel was not open but would not refund our money. I am disgustedly with them and hotels.com for not chasing up my money. I will think long and hard about ever using either company.
Stayed 3 nights in May 2020

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great apartment, amazing location

My wife and I really enjoyed the Apartment and the staff were very accommodating. We found the apartment very spacious get everything we needed. The staff were very helpful and the location is amazing. Would highly recommend staying there
Stayed 4 nights in Feb 2020

10/10 Excellent

inyeya, seoul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beatiful apartment and perfect location. I love it.
Stayed 2 nights in Feb 2020

8/10 Good

Yu

Liked: Cleanliness, staff & service, property conditions & facilities

Amazing location with palace view

Location is superb, very lovely interior with old European antique touch. Room with low wooden ceiling with windows are very unique. Good facility at the open kitchen area, make me feel like home. Just except one thing, the heating turns on automatically at midnight without been told. Other than this, everything is perfect!
Stayed 2 nights in Feb 2020

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Short stay in Madrid

We stayed at the apartments for three nights during our stay in Madrid. Overall we had fairly mixed feelings about the property and we felt the room photos listed didn’t correspond with the room we were given. Pros: Location for us was a real bonus, directly opposite the castle and within easy walking distance of all attractions and metro. The service from the front desk was outstanding. We were made to feel very welcome and Michaela was very knowledgeable about the city and always keen to help us as much as possible. Cons: The room itself was well appointed and had lovely fixtures and fittings. The downside was that both small windows overlook an internal area so a lack of natural light. Also, there was a rather unpleasant, musty smell in the apartment that seemed to be coming from the bathroom drain. The other issue was the noise. Late at night, we could hear music coming from a bar or nightclub until around 2am. We were on the 2nd floor so higher floors might not be affected. To be fair to the property, we didn’t share our concerns with them given we weren’t staying very long and the front desk lady had been so helpful. However, it would have been nice for the cleaning staff to be proactive in identifying and reporting the problem.
Stayed 3 nights in Jan 2020

10/10 Excellent

Ana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved the hotel and our room is amazing. The staffs were super nice and very helpful. Kudos to them for a great customer services! Our room was right across from the Royal Palaces Families
Stayed 1 night in Dec 2019

10/10 Excellent

Cristian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

Meng-yang

Stayed 3 nights in Nov 2019