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Petit Palace Plaza del Carmen

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Petit Palace Plaza del Carmen

Reception
Lobby sitting area
Quadruple Room, Balcony | View from room
Attic Room | Minibar, in-room safe, desk, soundproofing
Reception

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pet-friendly
    Pet-friendly
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Breakfast available
    Breakfast available
  • Laundry
    Laundry

Explore the area

Map
Plaza del Carmen, 4, Madrid, Madrid, 28013
  • Preciados Street
    2 min walk
  • Gran Via
    3 min walk
  • Puerta del Sol
    5 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    26 min drive

Room options

View all photos for Attic Room

Attic Room | Minibar, in-room safe, desk, soundproofing

Attic Room

  • 22 sq m
  • Sleeps 3
  • 3 Single Beds OR 1 Double Bed and 1 Single Bed

View all photos for Quadruple Room

Quadruple Room | Minibar, in-room safe, desk, soundproofing

Quadruple Room

  • 24 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed OR 2 Single Beds and 1 Single Bunk Bed

View all photos for Quadruple Room, Balcony

Quadruple Room, Balcony | View from room

Quadruple Room, Balcony

  • 27 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Single Bunk Bed OR 1 Double Bed and 1 Single Bunk Bed

View all photos for Standard Double Room

Standard Double Room | Minibar, in-room safe, desk, soundproofing

Standard Double Room

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Basic Double Room

Basic Double Room | Minibar, in-room safe, desk, soundproofing

Basic Double Room

  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

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for 1 night
includes taxes & fees
5 Dec - 6 Dec
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About this property

Petit Palace Plaza del Carmen

Hotel with a 24-hour front desk, steps from Preciados Street
Concierge services, dry cleaning and laundry facilities are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour front desk, tour/ticket assistance and a TV in a common area are on-site.
Petit Palace Plaza del Carmen offers 42 air-conditioned accommodations with minibars and laptop-compatible safes. Smart televisions come with digital channels. Bathrooms include a shower, complimentary toiletries, hairdryers and toothbrushes and toothpaste.

This Madrid hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Petit Palace Plaza del Carmen, you're just a quick walk from Gran Via. Enjoy features like free WiFi in public areas, plus breakfast (surcharge) and dry cleaning service. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi and wired Internet
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes bicycles to rent
  • Steps from Preciados Street and Puerta del Sol
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Petit Palace Plaza del Carmen offers its guests multilingual staff, tour/ticket assistance, and concierge services. Public spaces have free WiFi and wired Internet. Petit Palace Plaza del Carmen also features laundry facilities, dry cleaning/laundry services, and room service (during limited hours).

This 4-star Madrid hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 11:00 AM.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Offsite parking available (EUR 25 per day); discounts available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 11:00 AM for a fee: EUR 14 for adults and EUR 14 for children

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Smart TV with digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per stay
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 14 for adults and from EUR 14 for children
  • Nearby parking fee: EUR 25 per day
  • Pet fee: EUR 25 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.
This property offers central heating or air conditioning, depending on the season.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours from 01 October to 31 March.

Property is also known as

Hotel Petit Palace Plaza del Carmen
Hotel Petit Palace Plaza del Carmen Madrid
Petit Palace Plaza del Carmen
Petit Palace Plaza del Carmen Madrid
Hotel Petit Palace Plaza Carmen Madrid
Hotel Petit Palace Plaza Carmen
Petit Palace Plaza Carmen Madrid
Petit Palace Plaza Carmen
Petit Palace Plaza Carmen Hotel Madrid
Petit Palace Plaza Carmen Hotel
Petit Plaza Del Carmen Madrid
Petit Palace Plaza del Carmen Hotel
Petit Palace Plaza del Carmen Madrid
Petit Palace Plaza del Carmen Hotel Madrid

Petit Palace Plaza del Carmen Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 362 out of 845 reviews" "
Rating 8 - Good. 336 out of 845 reviews" "
Rating 6 - Okay. 105 out of 845 reviews" "
Rating 4 - Poor. 30 out of 845 reviews" "
Rating 2 - Terrible. 12 out of 845 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Nikhil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Barbara

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Hermoso hotel a minutos de la Gran Vía. El desayuno espectacular y su servicio de excelencia.
Stayed 3 nights in Aug 2024

6/10 Okay

Fathia

Travelled with family
Liked: Staff & service
This is a 3 star hotel!
Definitely not a 4 star hotel. The room was tiny, not enough space to open our suitcase. Location is great, close to the Gran Via. I prefer hotel Barcelo, down the street.
Stayed 2 nights in May 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous!
Some building work taking place in the Plaza, but that did not detract from a lovely stay in this hotel. Location is perfect. Well recommended!
Stayed 2 nights in May 2024

6/10 Okay

Madeline

Stayed 1 night in Mar 2024

10/10 Excellent

Vilma

Stayed 1 night in Oct 2023

10/10 Excellent

ROHIT

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Jul 2023

6/10 Okay

Autumn

Travelled with family
Liked: Cleanliness
When we arrived to the hotel we found it difficult to get to it due to the construction around the hotel. Finally we got there and figured out where to park our rental car. The room was really warm. The air conditioner was working but not that great. The did provide us with a fan which helped. One thing I noticed is the room door did not automatically lock when we left. So we had to insert the key to lock the door. That’s not normal for most rooms so I’m glad I noticed before we left. I did like the location of this hotel because we could walk everywhere.
Stayed 3 nights in Jun 2023

4/10 Poor

Juan Carlos

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Too noisy and small
Stayed 3 nights in Jun 2023

6/10 Okay

DIVYA

Stayed 4 nights in Jun 2023

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely awesome stay. Small boutique hotel, walking distance to everything. Strong wifi, awesome shower, excellent breakfast. Local (very affordable) restaurant downstairs and open late. Pizza was very good and beer is cheap. The only negative is the pack of bums that camp outside the Plaza del Carmen work zone smoking and drinking all night long. They’re loud at times but not much the hotel can do.
Stayed 3 nights in Apr 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean rooms, helpful staff, great location.
Stayed 3 nights in Apr 2023

8/10 Good

YARIEL DOMINGUEZ

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, staff are friendly, just a little noisy at night
Stayed 6 nights in Feb 2023

10/10 Excellent

Nick

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great hotel : Sandra was excellent
Stayed 2 nights in Feb 2023

10/10 Excellent

Brian

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a lovely hotel. Well located. Staff are all very friendly and helpful. Would stay again.
Stayed 2 nights in Feb 2023

10/10 Excellent

Oliver

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service, clean rooms. Perfect location. Good value.
Stayed 2 nights in Feb 2023

10/10 Excellent

Seth

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2023

6/10 Okay

Ezra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
property was well located. Even though Plaza del Carmen is under construction the area is great. All was well until I entered the bathroom in the room. I realize they try to squeeze dimension to the max but entering the shower with 1 ft clearance from the toilet was ridiculous for a person 1'81m or 5'11". Furthermore, thew shower head was broken so water wet everywhere. It reminded me of a lawn sprinkler wetting the entire bathroom. Having to use all the towels to dry the bathroom killed the theory of eco-friendly theme they project. We had to change 6 towels daily. A real pity because the staff was great.

10/10 Excellent

Ian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good staff
Stayed 4 nights in Oct 2022

10/10 Excellent

Leticia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 6 nights in Oct 2022

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2022

10/10 Excellent

Solangel

Stayed 2 nights in Sep 2022

8/10 Good

Diane

Stayed 4 nights in Sep 2022

10/10 Excellent

Basilio

Travelled with partner
Liked: Cleanliness
Great facility everything very clean and the breakfast 5 stars.
Stayed 3 nights in Sep 2022

10/10 Excellent

Joan, Brentwood

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A quiet boutique hotel in a fantastic location. The beds are comfortable and the shower very modern. European size room but has everything efficiently organized. Friendly, helpful staff and a wonderful breakfast.
Stayed 5 nights in Aug 2022