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Complejo La Cigüeña

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Complejo La Cigüeña

Quad Room for 2 adults and 2 children | Down duvets, memory-foam beds, minibar, in-room safe
Seasonal outdoor pool
Property grounds
Down duvets, memory-foam beds, minibar, in-room safe
Down duvets, memory-foam beds, minibar, in-room safe

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Breakfast included
    Breakfast included
  • Parking included
    Parking included
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning

Explore the area

Map
Ctra. Puente de Arganda a Chinchón, Km. 5, Arganda del Rey, Madrid, 28500
  • Parque Regional del Sureste
    5 min drive
  • H2Ocio
    9 min drive
  • Parque Warner Madrid
    19 min drive
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    23 min drive

Room options

View all photos for Deluxe Double Room

Down duvets, memory-foam beds, minibar, in-room safe

Deluxe Double Room

  • 45 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double Room

Down duvets, memory-foam beds, minibar, in-room safe

Standard Double Room

  • 33 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Triple Room for 3 adults

Shower, rainfall showerhead, free toiletries, hair dryer

Triple Room for 3 adults

  • 45 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 1 Double Bed

View all photos for Triple Room for 2 adults and 1 child

Down duvets, memory-foam beds, minibar, in-room safe

Triple Room for 2 adults and 1 child

  • 45 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Quad Room for 4 people

Quad Room for 4 people | Down duvets, memory-foam beds, minibar, in-room safe

Quad Room for 4 people

  • 55 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Quad Room for 2 adults and 2 children

Down duvets, memory-foam beds, minibar, in-room safe

Quad Room for 2 adults and 2 children

  • 45 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Romantic Double Room

Romantic Double Room | Down duvets, memory-foam beds, minibar, in-room safe

Romantic Double Room

  • 45 sq m
  • Sleeps 3
  • 1 Double Bed

Similar properties

Exterior
Holiday Inn Express Madrid - Rivas, an IHG Hotel
Breakfast included
Parking included
Free WiFi
Air conditioning
4.0 out of 5, Very good, (382)
The price is €72
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Holiday Inn Express Madrid - Rivas, an IHG Hotel

About this property

Complejo La Cigüeña

Family-friendly hotel connected to the convention centre in Arganda del Rey with free breakfast
A restaurant, a bar/lounge and a coffee shop/cafe are available at this hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a seasonal outdoor pool, a business centre and conference space are on-site.
Complejo La Cigüeña offers 54 accommodations with minibars and a safe. This individually decorated and furnished accommodation includes desks. Memory foam beds feature down duvets. LCD televisions are featured in guestrooms.

Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is offered on a daily basis and in-room massages can be requested.

Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

With your stay at Complejo La Cigüeña, you'll be connected to the convention centre and within walking distance of Las Lagunas de las Madres. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy garden views while dining at Chill Out
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a playground
  • Just a 1-minute drive from Las Lagunas de las Madres and a few minutes from Parque Regional del Sureste
  • Local-area shuttle service available for a fee
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

Business amenities include a business centre and a meeting room. Event space at this hotel measures 465 square feet (43 square metres) and includes conference space. A seasonal outdoor pool, a terrace, and tour/ticket assistance are also featured at the family-friendly Complejo La Cigüeña. An area shuttle within 400 metres is available for a fee. Limited free parking is available on a first-come, first-served basis. The property offers extended parking privileges.

Smoking is allowed in designated areas at this 4-star Arganda del Rey hotel.

Guests are served a free buffet breakfast on weekdays from 8:00 AM to 11:00 AM and at the weekend from 8:30 AM to 11:30 AM.
Chill Out – Overlooking the garden, this tapas bar serves breakfast, brunch and lunch. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available.

Languages

Arabic, English, French, German, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge) up to 400 metres
  • Free self parking on site
  • Extended parking on site
  • Limited on-site parking

Food and drink

  • Free buffet breakfast available 8:00 AM to 11:00 AM on weekdays and 8:30 AM to 11:30 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Chill Out

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 465 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Garden
  • In a regional park
  • On a lake
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • Built in 2009
  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Memory foam mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 40-inch LCD TV

Food and drink

  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Individual furnishings
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 5:30 AM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open on 01 July and close on 31 August.
  • Children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Complejo Ciguena
Complejo Ciguena Arganda del Rey
Complejo Ciguena Hotel
Complejo Ciguena Hotel Arganda del Rey
Complejo Cigüeña Hotel Arganda del Rey
Complejo Cigüeña Hotel
Complejo Cigüeña Arganda del Rey
Complejo Cigüeña
Complejo Cigüeña Resort Arganda del Rey
Complejo Cigüeña Resort
Complejo La Ciguena
Complejo La Cigüeña Hotel
Complejo La Cigüeña Arganda del Rey
Complejo La Cigüeña Hotel Arganda del Rey

Complejo La Cigüeña Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 96 out of 259 reviews" "
Rating 8 - Good. 100 out of 259 reviews" "
Rating 6 - Okay. 35 out of 259 reviews" "
Rating 4 - Poor. 17 out of 259 reviews" "
Rating 2 - Terrible. 11 out of 259 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Anton, Greenwich

Travelled with family
Liked: Cleanliness, staff & service
Outdated facilities, territory between bungalows is good, but anywhere outside feels like a construction zone. Breakfast is mediocre, but dinner is alright.
Stayed 6 nights in Aug 2024

4/10 Poor

Pompilio

Disliked: Staff & service
Stayed 1 night in Jun 2024

10/10 Excellent

Ramzi

Stayed 1 night in May 2024

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
I love the facility out of Madrid but very relaxing, clean and quiet, I will came back , I recommend for you and your family and friends
Stayed 1 night in Apr 2024

6/10 Okay

Michael

Liked: Property conditions & facilities
Poor value compared to last year.
This was a very disappointing stay. We stayed here in mid April 2023 and got much better value, in terms of price, in terms of the type of accommodation we were allotted and the fact that there was a beginning of the season buzz about the place, while this year the athmosphere was very lifeless and bland.
Stayed 1 night in Mar 2024

4/10 Poor

C

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Run down complex with hardly any visitors/resident
Complex is very run down. Pull had been shut for months and was green. Cabins had awful smell which didn’t leave with all the windows open.
Stayed 1 night in May 2023

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Place in the Countryside...
Enjoyed a peaceful get away in the Countryside...
Stayed 1 night in May 2023

8/10 Good

Mike

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Potential to be excellent but poor condition
Potential to be a really lovely place to stay. The lodges are in nice gardens and are clean and spacious. Short drive from Madrid and you are in the country. Nice lake and beach. However, the site is filthy - empty water bottles strewn everywhere, litter in poinds and on paths, broken equipment everywhere. Does not give any confidence that the owners care too much. A big shame because it could be lovely with a bit of effort
Stayed 1 night in May 2023

8/10 Good

Arturo

Stayed 3 nights in Mar 2023

6/10 Okay

Carmen, Kelowna

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
I’m presuming there are more amenities in the summer months. No bike rentals, no boat rentals. Everything was locked or boarded up. No one around. Grounds were maintained though and the self contained cottage was beautiful. Would have been great if there was in room coffee/tea facilities. Very tranquil with lots of bird life and rabbits hopping around.
Stayed 1 night in Oct 2021

4/10 Poor

emma

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
2nd visit was a serious disappointment
This is the second time we have stayed here ( 4yrs apart) we were so excited to return but sadly were very disappointed. First cabin we were given had 3 pieces of broken furniture, dirty bedding and smelled like vomit. Staff were very apologetic and provided us with another cabin which had once again broken furniture that they replaced while we waited. Some were unable to be fixed and at this point I resided to the fact that our first visit was a fluke and tried to not let it ruin the holiday. Was concerned that the cabin door wouldn't lock and we didnt realise this until the next morning so with 2 kids in the room we slept with the doors unlocked. Pool lifeguard was very polite and helpful but sadly the pool has green scum lines and the pool paint is peeling off. Pool area could be lovely but sadly I didnt take one photo to show family as it was just embarrassingly grotty. Entrance area could be lovely but it isnt looked after......balls from kids ball pit all around the site....upsettingly some geese were walking around them by the lake. All in all we wont be returning and felt we seriously overpaid. Staff are lovely but the site isn't.
Stayed 3 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
peaceful and cosy ,very quiet , greenery ,excellent large swimming pool, very good breakfast and restaurant located beside the lake outside city , approx 20 minutes drive excellent fro family with children and couple who looking for spacious and quiet area
Stayed 3 nights in Jul 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Staff & service, property conditions & facilities
Good location if peace and quiet is your point of travel.
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely clean individual lodges on a well maintained site 25mins taxi ride to centre of madrid. Very quiet and nice breakfast. Sometimes a little walk to lodges though if not driving, and site a little isolated so better if have own vehicle.
Stayed 1 night in May 2019

2/10 Terrible

Verified traveller

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were not helpful. I would not recommend. I could not come due to an Emergency and they did not help. They would not allow me to change my booking with 6 weeks notice.
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
The Property is on a remote area. This is an ideal property for one who want to get away from the city on a camping day. We stayed there at the beginning of May therefore, most of he amenities were not up. They have a restaurant on the property where we had dinner and it was very good..
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location of the hotel very near to the sea. Very good sea view from the room the shower room. Easy bus access to the town centre. Unfortunately no fridge in the room.
Stayed 4 nights in May 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
OK stay
The room has some sort of smell. Not very strong, but you can definitely sense it. The breakfast is great. It's cold during the night (March) without AC on. It's OK but not very fantastic.
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ģreat except for restaurant. We booked table for 9pm and told jitchen was closed when we sat at table May have been miscommunication
Stayed 1 night in Mar 2019

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Honeymoon Perfect!
It's a nice distance from Madrid, we were very happy with this little spot!
Stayed 2 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Remote location..quiet & clean. Could use a fridge
It was a bit tricky to figure out how to check in. We drove around along with another car until we found someone who informed us that check in was a building back at the entry. The check-in and check-out building was situated in the middle of the entrance and exit lanes. The units are independent of each other, cabin style, open concept. The room is spacious with only a sheer curtain separating the sleeping areas. The room was clean & comfortable. A fridge would have been a welcome addition for our perishable items. Although we arrived later and left early, we wished we could have spent more time wandering through the facility. Pool was inoperative the evening we were there.
Stayed 1 night in Jun 2018

4/10 Poor

Darrell

Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 2 nights in Nov 2018

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful, quiet place.
Stayed 1 night in Nov 2018

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Madrid business trip
Love the cabins... the site was very quiet, as our stay was midweek and out of season... disappointing to learn the swimming pool had closed... breakfast was very good... very little going on around the area... if you get a chance to visit Chinchón, I would recommend it.
Stayed 3 nights in Oct 2018

8/10 Good

Ankur, Eaton Socon UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay in a bungalow of your own.
Overall it was a pleasant stay and the room and surrounding areas are beautiful. Few suggestions is to have a phone and kettle in the room for service.
Stayed 1 night in Oct 2018