2/10 Hirveä
Tarkistettu asiakas
Matkusti perheen kanssa
3.11.2024
Hyvää: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
Huonoa: Henkilökunta ja palvelu
Will NEVER stay here again!
I will NEVER be staying here again. I have a severe autoimmune disorder, and as such, need to wear a face mask when out in public. Upon checking in, the staff member mocked and laughed at me for wearing a mask and made sarcastic comments about Covid “coming back”. If people want to pretend the pandemic is over, fine. But you don’t get to bully and mock those who are trying to protect themselves. My best friend died of Covid. I ALMOST died of Covid and am now permanently disabled even tho I was a healthy marathon runner beforehand. I have a family member who has had several strokes due to Covid. This staff mocking me was not funny.
He also made complaints about me bringing my cat even tho I spoke to TWO staff members before my arrival to ensure it was okay, and paid the extra fee to have my pet with me. He complained cats scratch things up and are problems in the room. Funny, because I spent the whole night hearing another room with a dog with it barking all night and scratching at the door. My cat did just fine in the room.
The walls are thin so could hear people arguing or engaging in physical intimacy the whole night. We were on the first floor and could hear everyone talking in the lobby and dining area. The room was nice and comfortable tho. The breakfast was really gross. The rest of the experience sucked and will be sure to go out of my way to let folks know to NOT stay at this hotel. The staff is ableist and rude.
Tarkistettu asiakas
Yöpyi 1 yön marraskuussa 2024