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Hatten Hotel Melaka

5.0 star property

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Photo gallery for Hatten Hotel Melaka

Outdoor pool, pool loungers
Exterior
Couples treatment room(s), body treatments, aromatherapy, body scrubs
Minibar, in-room safe, desk, iron/ironing board
Lobby sitting area

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Spa

Explore the area

Map
Hatten Square, Jln Merdeka, Bandar Hilir, Malacca City, Malacca, 75000
  • Hatten Square
    ‪1 min walk‬
  • Dataran Pahlawan Melaka Megamall
    ‪1 min walk‬
  • Mahkota Parade Shopping Mall
    ‪2 min walk‬
  • Malacca Intl. Airport (MKZ)
    ‪20 min drive‬

Room options

View all photos for Premier Deluxe Suite

Minibar, in-room safe, desk, iron/ironing board

Premier Deluxe Suite

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite

Minibar, in-room safe, desk, iron/ironing board

Studio Suite

  • 30 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Suite

Minibar, in-room safe, desk, iron/ironing board

Deluxe Suite

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Junior Suite

Minibar, in-room safe, desk, iron/ironing board

Premier Junior Suite

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Minibar, in-room safe, desk, iron/ironing board

Junior Suite

  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Deluxe Suite

Minibar, in-room safe, desk, iron/ironing board

Premier Deluxe Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Minibar, in-room safe, desk, iron/ironing board

Junior Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite Twin

Minibar, in-room safe, desk, iron/ironing board

Studio Suite Twin

  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Suite

Minibar, in-room safe, desk, iron/ironing board

Deluxe Suite

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Premier Junior Suite

Minibar, in-room safe, desk, iron/ironing board

Premier Junior Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Elite E-Sports Room

Minibar, in-room safe, desk, iron/ironing board

Elite E-Sports Room

  • Sleeps 5
  • 2 Single Bunk Beds and 1 Single Bed

Similar properties

Exterior

Doubletree by Hilton Melaka

  • Pool
  • Kids pool
  • Parking included
  • Restaurant
4.4 out of 5, Excellent, (856)
The price is €106
for 1 room
includes taxes & fees
14 May - 15 May
Doubletree by Hilton Melaka

About this property

Hatten Hotel Melaka

Luxury Malacca City hotel connected to a shopping centre, steps from Hatten Square
A full-service spa, an outdoor pool and a restaurant are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a fitness centre, a bar/lounge and a poolside bar are on-site.
Hatten Hotel Melaka offers 704 air-conditioned accommodations with minibars and a safe. This accommodation offers separate sitting areas. Flat-screen televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.
The on-site spa has 7 treatment rooms, including rooms for couples. Services include facials, body scrubs, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Hatten Hotel Melaka's great location gets high marks from our customers. During your stay, you'll be connected to a shopping centre and just a quick walk from Dataran Pahlawan Melaka Megamall. Free WiFi in public areas, a full-service spa and an outdoor pool are available.
  • Free WiFi and wired Internet
  • Drinking and dining options include a coffee shop, a restaurant, a poolside bar and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the outdoor pool
  • Indulge with body treatments, manicures and pedicures or aromatherapy at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the helpful staff and the location
  • Steps from Hatten Square and Dataran Pahlawan Melaka Megamall
Hatten Hotel Melaka offers its guests a full-service spa, an outdoor pool, and a sauna. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 15371 square feet (1428 square metres) and includes conference space. A children's pool, a fitness centre, and multilingual staff are also featured at the luxury Hatten Hotel Melaka. Parking is available for a fee.

This 5-star Malacca City hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10:30 AM.
Chatterz – This café serves lunch and dinner. Open 24 hours.
Alto Sky Lounge – This rooftop bar only serves light fare.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (MYR 5 per day)
  • Valet parking on site (MYR 40 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 10:30 AM for a fee: MYR 50 for adults and MYR 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • Alto Sky Lounge
  • Chatterz

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Free cot
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 15,371 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hatten Hotel Melaka

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MYR 50 for adults and from MYR 25 for children
  • Self-parking fee: MYR 5 per day
  • Valet parking fee: MYR 40 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and mobile payments; cash is not accepted
Mobile payment options include: Touch 'n Go eWallet, Boost and GrabPay
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hatten Hotel Melaka
Hatten Hotel Melaka Malacca
Hatten Melaka
Hatten Melaka Hotel
Hatten Melaka Malacca
Hotel Hatten
Hotel Hatten Melaka
Hotel Melaka Hatten
Melaka Hatten Hotel
Melaka Hotel Hatten
Hatten Hotel Melaka Hotel
Hatten Hotel Melaka Malacca City
Hatten Hotel Melaka Hotel Malacca City

Hatten Hotel Melaka Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 373 out of 1002 reviews
Rating 8 - Good. 347 out of 1002 reviews
Rating 6 - Okay. 159 out of 1002 reviews
Rating 4 - Poor. 82 out of 1002 reviews
Rating 2 - Terrible. 41 out of 1002 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
area near centre
Stayed 2 nights in Jan 2025

6/10 Okay

Verified traveller

Liked: Staff & service

Good location and rooftop bar, slightly old

Location is good and I like the roof top bar. However the room fittings are slightly old and shower head leaks sometimes. The toilet door and toilet bowl is in an odd position such that it’s difficult to operate the door.
Stayed 4 nights in Jan 2025

10/10 Excellent

irsyaduddin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location of hotel is just nice in the center of almost everything u need.. easy and safe parking.. only upset we didnt get a room with a view..
Stayed 2 nights in Jan 2025

6/10 Okay

Amy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good & bad experience

Overall nice & convenient to the tourist attractions. I got long scratch caused by the broken mosaic at the edge of pool when I tried to sit on the edge of sun longer area. Staff did not respond or apologized and I have to request plaster by my own otherwise they just ignored me....hope to improve the safety of the property
Stayed 2 nights in Jan 2025

8/10 Good

ONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bathroom shower hose badly damaged and the holder is useless
Stayed 1 night in Jan 2025

10/10 Excellent

Celina

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, within walking distane to places of interests.Quiet, clean, spacious room.
Stayed 3 nights in Jan 2025

6/10 Okay

KIANCHIN

Liked: Staff & service
Disliked: Amenities
Friendly staff. Poor WiFi. Often time not working
Stayed 8 nights in Dec 2024

10/10 Excellent

Pou

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Chee Seng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good overall. Housing keeping should be done earlier by 2-3pm not at 5-6pm.
Stayed 3 nights in Dec 2024

6/10 Okay

Lee

Liked: Cleanliness, staff & service, room comfort
The room and service is ok but food outlet was poor. There are no complimentary free parking, guest was made to pay $5 per day.
Stayed 3 nights in Dec 2024

8/10 Good

William

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Muizam

Travelled with family
Convenient, connected to Mall.
Stayed 1 night in Dec 2024

6/10 Okay

Kai Ming

Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
The toilet had a bad smell which caused the whole room to smell too
Stayed 2 nights in Dec 2024

8/10 Good

Agnes

Travelled with family

Service can be improved

Checkin was very inefficient, I had booked 2 connecting rooms and was told only one is ready, instead of sending me the other room’s keycard, I was told to go to the reception again to checkin for the other room when it was ready, in spites of the long queue. The breakfast was chaotic, the staff did not assign tables at the entrance, instead it was free sitting, very poor management. The hotel is rather dated, can be improved with some renovation. Otherwise, the price point is quite reasonable.
Stayed 2 nights in Dec 2024

4/10 Poor

Mun Fatt David

The property is quite run down. My room bathroom shelf is old. The lift is overcrowded that I have to wait for 10 minutes at peak period. The security officer does not seem to know the basic SOP on key lost and found.y key was dropped at level 15. A search was made to my room and the key was not found. I told the security to check with their counter to see if anyone had returned the key. Instead he checked his mobile that the room status is occupying (not check out). He did not follow our instruction to check with the counter. I was told to pay the lost key instead. I went to the check out counter to check if anyone returned the room 1547 key. The counter staff acknowledged that the key was returned. If only the security followed my instructions and not required me to pay, it would have saved the hassles of following through the lost key process. More room for improvement for Hatten Hotel.
Stayed 2 nights in Dec 2024

8/10 Good

Nancy

Poor check in

Too crowded and poor check in
Stayed 2 nights in Dec 2024

10/10 Excellent

Edmund

Stayed 2 nights in Aug 2024

8/10 Good

Poh Cheong

Travelled with family
Liked: Cleanliness, staff & service, amenities
Excellent location. Great breakfast buffet
Stayed 2 nights in Dec 2024

8/10 Good

Jun Jie James

Stayed 1 night in Dec 2024

8/10 Good

Fenn

Stayed 3 nights in Dec 2024

10/10 Excellent

Ng Yong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here multiple times. Had a good stay.
Stayed 2 nights in Nov 2024

10/10 Excellent

Hwee Koon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk is kind enough to accommodate to our needs. Very grateful for the exemplary service.
Stayed 1 night in Dec 2024

8/10 Good

dongbiao

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very convenient location
Stayed 1 night in Dec 2024

10/10 Excellent

Haron

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb. The only hotel I would go to whenever I'm at melaka
Stayed 2 nights in Nov 2024

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Walkable distance to the old part of the city. Hotel convenient. Rooms good Prices reasonable.
Stayed 1 night in Nov 2024

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