6/10 OK
Tarkistettu asiakas
30.8.2015
Hyvää: Siisteys
Huonoa: Henkilökunta ja palvelu ja huoneen mukavuus
Good for a 3 star hotel
The hotel was at a very beautiful location close to the rocky Scario beach. There was an awesome view from the hotel's lounge bar. However, we weren't totally satisfied with our experience in Santa Isabel hotel, because we were expecting to be accommodated in a suite of a 4 star hotel (we were on our honeymoon), but instead we were taken to a standard room and we couldn't see the fourth star anywhere in the service or facilities. When we later mentioned that our room was not as expected, we were offered a refund, which was a good thing, but we would have appreciated that the staff would have suggested it since they admitted that our room was not as promised. The breakfast was quite typical - pastries and bread with sugar, jam, creme and chocolate options. There was noise from the traffic through the window of our room at night - even thought the hotel seems to be located at quite a remote area, the only road passes close by. However, if we would have expected a 3 star hotel, we would probably giving much better reviews now.