See all properties

SureStay Plus Hotel by Best Western Mammoth Lakes

2.0 star property

Choose dates to view prices

Photo gallery for SureStay Plus Hotel by Best Western Mammoth Lakes

Standard Room, 2 Queen Beds, Balcony, Mountain View | Individually furnished, desk, laptop workspace, blackout curtains
Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave | Individually furnished, desk, laptop workspace, blackout curtains
Room amenity
Reception
Property amenity

Reviews

7.4 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Pet-friendly
  • Air conditioning

Explore the area

Map
54 Sierra Blvd, Mammoth Lakes, CA, 93546
  • Village Gondola Station
    ‪14 min walk‬
  • Eagle Express Ski Lift
    ‪4 min drive‬
  • Mammoth Mountain Ski Resort
    ‪9 min drive‬
  • Mammoth Lakes, CA (MMH-Mammoth Yosemite)
    ‪14 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Balcony, Mountain View

Standard Room, 2 Queen Beds, Balcony, Mountain View | Individually furnished, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Balcony, Mountain View

  • 25 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave | Individually furnished, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Individually furnished, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Individually furnished, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Single Beds, Non Smoking, Refrigerator & Microwave

  • 21 sq m
  • Sleeps 2
  • 2 Single Beds

Similar properties

Lake

Shilo Inns Mammoth Lakes

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free WiFi
3.5 out of 5, Good, (1005)
The price is €242
for 1 room
includes taxes & fees
4 Apr - 5 Apr
Shilo Inns Mammoth Lakes

About this property

SureStay Plus Hotel by Best Western Mammoth Lakes

Lakefront hotel in Mammoth Lakes with free parking
Along with concierge services, this smoke-free hotel has laundry facilities and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Additionally, free newspapers, a porter/bellboy and a front desk safe are on-site.
SureStay Plus Hotel by Best Western Mammoth Lakes offers 40 air-conditioned accommodations with coffee/tea makers and a hairdryer. Each accommodation is individually furnished. Televisions come with cable channels. Bathrooms include a combined bath/shower unit with a rainfall showerhead, and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at SureStay Plus Hotel by Best Western Mammoth Lakes. During your stay, you'll be within walking distance of Village Gondola Station. Features include free WiFi in public areas and free self-parking, plus breakfast (surcharge).
  • Free WiFi
  • Free self-parking
  • Self-service breakfast served daily for a fee
  • Services include a concierge, a porter and luggage storage
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 14 minutes by foot from Village Gondola Station and a 2-minute drive from Mammoth Lakes Welcome Center
  • Pets welcome for a fee (restrictions apply)
SureStay Plus Hotel by Best Western Mammoth Lakes offers its guests a vending machine, ski storage, and concierge services. Public spaces have free WiFi. The business-friendly SureStay Plus Hotel by Best Western Mammoth Lakes also features complimentary newspapers in the lobby, laundry facilities, and a front desk safe. Free self parking is available.

This Mammoth Lakes hotel is smoke free.

For a fee, guests can enjoy a self-service breakfast daily from 6:30 AM to 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Ski shuttle nearby
  • Free covered self parking on site

Food and drink

  • Daily self-serve breakfast available 6:30 AM to 9:30 AM for a fee

Things to do

  • Ski storage
  • Snow sports gear

Family friendly

  • Cot (surcharge)
  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop

Outdoors

  • In the mountains
  • On a lake

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (91 centimetre high)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from January 7 2025 to February 28 2025 (dates subject to change):
  • Spa

Access methods

Staffed front desk

Pets

  • Pets: USD 45 per pet (varies based on length of stay)
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are available for USD 15.00 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 45 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 15.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests who have not received COVID-19 vaccination
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Mammoth Lakes Travelodge
Mammoth Lakes Travelodge Hotel
Travelodge Mammoth Lakes
Travelodge Mammoth Lakes Hotel Mammoth Lakes
Travelodge Mammoth Lakes Motel
Travelodge Wyndham Mammoth Lakes Motel
Travelodge Wyndham Mammoth Lakes
Surestay Plus By Mammoth Lakes

SureStay Plus Hotel by Best Western Mammoth Lakes Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 143 out of 403 reviews
Rating 8 - Good. 116 out of 403 reviews
Rating 6 - Okay. 66 out of 403 reviews
Rating 4 - Poor. 33 out of 403 reviews
Rating 2 - Terrible. 45 out of 403 reviews

8.2/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Christopher, Moorpark

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the free breakfast
Stayed 4 nights in Dec 2024

4/10 Poor

jordan, Troy

Disliked: Property conditions & facilities
Searched and filtered for a hotel with a hot tub. Chose this hotel. Hot tub was inoperable and had been for a long time. Never disclosed prior or after booking. Expedia is equally to blame.
Stayed 2 nights in Dec 2024

6/10 Okay

Michael

Disliked: Amenities
Ok hotel. Virtual desk clerk at check in, which was strange. The room was ok compared to other lower cost hotels at Mammoth which aren't great.
Stayed 3 nights in Dec 2024

6/10 Okay

Luke

Stayed 3 nights in Dec 2024

8/10 Good

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk and the rest of the team they are great
Stayed 3 nights in Dec 2024

10/10 Excellent

Manjinder

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

Marlene

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

makenzie

Stayed 2 nights in Dec 2024

2/10 Terrible

Joseph

Stayed 2 nights in Nov 2024

2/10 Terrible

Kansas

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Power was down and kept us awake with no heat, noisy beeping of power grid cycling off and on. Hot tub was empty, breakfast is in a bsemwet area the was really outdated.
Stayed 1 night in Nov 2024

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and nice hotel for the price. We will be back.
Stayed 2 nights in Nov 2024

8/10 Good

Jeong Ki

Liked: Cleanliness, staff & service
This was awesome budget friendly place. Staff were friendly and the breakfast was great. We will definitely be back to this place.
Stayed 3 nights in Nov 2024

8/10 Good

Shaun

Liked: Staff & service
Disliked: Amenities
Nothing was really noticeably outstanding. Nice place to stay. Small rooms not very clean. No elevator. Parking lot was very icy and not maintained. Need chains or cables to drive to your Parking spot. Parking structure is absolutely tiney, can't park anything but a prius. Smelled like weed in the lobby. Other than that is a nice stay for a inflated price.
Stayed 1 night in Nov 2024

10/10 Excellent

richard

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Their room is very new and clean. Staff are very friendly.
Stayed 1 night in Nov 2024

8/10 Good

Benjamin c

Stayed 1 night in Nov 2024

10/10 Excellent

sukhwinder

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very helpful
Stayed 1 night in Nov 2024

10/10 Excellent

sonja

Stayed 1 night in Nov 2024

10/10 Excellent

jeff

Liked: Amenities
Very nice place, well maintained.
Stayed 2 nights in Nov 2024

2/10 Terrible

Nitin

Stayed 1 night in Nov 2024

10/10 Excellent

MO

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Don’t let some negative reviews fool you. This is good hotel for the price you pay. The room looks new. Bed is clean and comfortable. Bathroom is nice and clean. Checked in was easy and the young man at front desk was friendly. The other person working at night shift was so kind. I forgot to bring toothpaste, and offered me free toothpaste and mouthwash. This is an excellent place to stay for such small town.
Stayed 1 night in Oct 2024

10/10 Excellent

Kerri

Stayed 5 nights in Sep 2024

4/10 Poor

Kathryn

Disliked: Cleanliness, staff & service, room comfort
Just ok. Tiny room. Tiny bathroom
Upon check in sign say breakfast until 10. When we went down for breakfast at 9:40- there wasn't any food and they said too bad breakfast is over at 9:30. We said but the sign said. They answered "old sign". Just rude and cheapo
Stayed 1 night in Oct 2024

6/10 Okay

John

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I compared the amenities to other hotels nearby at a similar price range and chose this one because of the microwave, fridge, and included breakfast. Room was fine, the breakfast was fantastic, with a great spread of options including do-it-yourself fresh waffles. However I was very irritated by the professionalism of one of the night staff members. 10 minutes after checking in (between 8 or 9 pm) I tried to microwave some pizza in my room and the tray didn’t spin. I asked for another one, and instead of immediately replacing it, the staff member I alerted questioned me and implied that I had broken it in front of some other guests, who walked in during the middle of our discourse. Ten minutes later, after telling me to wait, and helping the other guests check-in, the staff member finally left his desk to see if there was a microwave in the common area, and suggested that I use it instead. I emphatically refused and again requested a working microwave in my room, and the staff member followed me to my room to confirm that my microwave wasn’t spinning. Then I had to help him unplug the machine and switch it with the microwave from an unoccupied room next door.
Stayed 1 night in Sep 2024

10/10 Excellent

Ming

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice room, nice breakfast
Stayed 1 night in Oct 2024

4/10 Poor

TAMMY

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for three nights (we left the evening of our third night). Horrible customer service! Had to fight 2 nights in a row for fresh towels. First time took an hour & the second time I was ignored completely. My husband went down & had to demand clean towels. We left that night. Unbelievably rude service. The shower door was broken & wouldn't stay closed. Mold on the exhaust fan... disgusting! Parking didn't seem secure. Breakfast was ok but definitely not BW Plus quality. Spend a little more for way better accommodations. Very disappointed in Best Western.
Stayed 3 nights in Oct 2024