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Crowne Plaza Manila Galleria by IHG

4.5 star property

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Photo gallery for Crowne Plaza Manila Galleria by IHG

Exterior
Suite, 1 Bedroom, Club lounge access (High Floor) | Premium bedding, pillow-top beds, minibar, in-room safe
Room amenity
Exterior
Outdoor pool

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Spa
  • Parking included

Explore the area

Map
Ortigas Avenue, Corner, Asian Development Bank Ave. (ADB), Pasig, Manila, 1100
  • Robinsons Galleria Mall
    ‪1 min walk‬
  • SM Megamall
    ‪8 min walk‬
  • Greenhills Shopping Center
    ‪3 min drive‬
  • Manila (MNL-Ninoy Aquino Intl.)
    ‪36 min drive‬

Room options

View all photos for Standard Room

Premium bedding, pillow-top beds, minibar, in-room safe

Standard Room

  • City view
  • 40 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Suite, 1 Bedroom, Club lounge access (High Floor)

Premium bedding, pillow-top beds, minibar, in-room safe

Suite, 1 Bedroom, Club lounge access (High Floor)

  • City view
  • Sleeps 3
  • 1 Single Bed

View all photos for Suite, 1 Bedroom, Club lounge access (Low Floor)

Premium bedding, pillow-top beds, minibar, in-room safe

Suite, 1 Bedroom, Club lounge access (Low Floor)

  • City view
  • Sleeps 3
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed, Accessible

Premium bedding, pillow-top beds, minibar, in-room safe

Standard Room, 1 King Bed, Accessible

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds (Low Floor)

Premium bedding, pillow-top beds, minibar, in-room safe

Standard Room, 2 Single Beds (Low Floor)

  • City view
  • 40 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Premium Room, 2 Single Beds (Low Floor)

Premium bedding, pillow-top beds, minibar, in-room safe

Premium Room, 2 Single Beds (Low Floor)

  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Junior Suite, 1 King Bed, Club lounge access (Low Floor)

Junior Suite, 1 King Bed, Club lounge access (Low Floor) | Premium bedding, pillow-top beds, minibar, in-room safe

Junior Suite, 1 King Bed, Club lounge access (Low Floor)

  • City view
  • 58 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Crowne)

Suite (Crowne) | Premium bedding, pillow-top beds, minibar, in-room safe

Suite (Crowne)

  • City view
  • Sleeps 3
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed (Low Floor)

Premium bedding, pillow-top beds, minibar, in-room safe

Standard Room, 1 King Bed (Low Floor)

  • City view
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds, Club lounge access

Premium bedding, pillow-top beds, minibar, in-room safe

Standard Room, 2 Single Beds, Club lounge access

  • City view
  • 42 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Premium Room, 2 Single Beds (High Floor)

Premium bedding, pillow-top beds, minibar, in-room safe

Premium Room, 2 Single Beds (High Floor)

  • 40 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Room, 1 King Bed, Club lounge access

Premium bedding, pillow-top beds, minibar, in-room safe

Standard Room, 1 King Bed, Club lounge access

  • City view
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Club lounge access, Corner (Low Floor)

Premium bedding, pillow-top beds, minibar, in-room safe

Suite, 1 Bedroom, Club lounge access, Corner (Low Floor)

  • City view
  • Sleeps 3
  • 1 Single Bed

View all photos for Suite, 1 Bedroom, Club lounge access, Corner (High Floor)

Premium bedding, pillow-top beds, minibar, in-room safe

Suite, 1 Bedroom, Club lounge access, Corner (High Floor)

  • City view
  • Sleeps 3
  • 1 Single Bed

View all photos for Standard Room, 2 Single Beds (High Floor)

Premium bedding, pillow-top beds, minibar, in-room safe

Standard Room, 2 Single Beds (High Floor)

  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Suite, 2 Bedrooms, Club lounge access (High Floor)

Premium bedding, pillow-top beds, minibar, in-room safe

Suite, 2 Bedrooms, Club lounge access (High Floor)

  • City view
  • Sleeps 6
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed (High Floor)

Premium bedding, pillow-top beds, minibar, in-room safe

Standard Room, 1 King Bed (High Floor)

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Club lounge access (High Floor)

Premium bedding, pillow-top beds, minibar, in-room safe

Junior Suite, 1 King Bed, Club lounge access (High Floor)

  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Standard Room, 2 Single Beds | Premium bedding, down duvets, minibar, in-room safe

Holiday Inn & Suites Manila Galleria by IHG

  • Kids pool
  • Parking included
  • Free WiFi
  • Restaurant
4.2 out of 5, Very good, (1001)
Holiday Inn & Suites Manila Galleria by IHG

About this property

Crowne Plaza Manila Galleria by IHG

Luxury Pasig hotel connected to a shopping centre, steps from Robinsons Galleria Mall
2 restaurants, a fitness centre and a bar/lounge are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a poolside bar, a snack bar/deli and a coffee shop/cafe are on-site.
Crowne Plaza Manila Galleria by IHG offers 262 accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. 42-inch LED televisions come with premium cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include bathrobes, slippers, bidets and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include free newspapers and complimentary bottles of water. Microwaves and in-room massages can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre and a children's pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include facials, body wraps, body scrubs and body treatments.
Our customers tell us that they can't get enough of the helpful staff at Crowne Plaza Manila Galleria by IHG. During your stay, you'll be connected to a shopping centre and just a quick walk from SM Megamall. Features include free WiFi in public areas and free self-parking, plus 2 restaurants.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at Seven Corners, a buffet restaurant that serves international cuisine
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Steps from Robinsons Galleria Mall and 4 minutes on foot from EDSA Shrine
  • Airport shuttle service available for a fee
Crowne Plaza Manila Galleria by IHG offers its guests a fitness centre and a children's pool. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre, meeting rooms, and limo/town car service. Event space at this hotel measures 34003 square feet (3159 square metres) and includes conference space. Spa services, multilingual staff, and gift shops/newsstands are also featured at the luxury Crowne Plaza Manila Galleria by IHG. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 4.5-star Pasig hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:00 AM.
Seven Corners – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Xin Tian Di – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Open daily.
Bar One – This bar only serves light fare. Open daily.
Agenda – This coffee shop only serves light fare. Open daily.
24-hour room service is available.

Languages

English, Filipino

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site
  • Valet parking on site (PHP 100 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: PHP 1,500 for adults and PHP 750 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Agenda
  • Bar One
  • Seven Corners
  • Xin Tian Di

Things to do

  • Children's pool
  • Gym
  • Shopping centre

Family friendly

  • Children's pool
  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 34,003 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas

Spa

  • Body scrubs
  • Body wraps
  • Facials
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Accessible airport shuttle
  • Hand-held showerhead
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch LED TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Microwave on request
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities or services will be unavailable from March 7 2025 to June 13 2025 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Crowne Plaza Manila Galleria by IHG

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for PHP 1875.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: PHP 2000 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately PHP 1500 for adults and from PHP 750 for children
  • Airport shuttle fee: PHP 2700 per vehicle (one-way, maximum occupancy 2)
  • Valet parking fee: PHP 100 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: PHP 1875.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Crowne Plaza Manila Galleria by IHG offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Galleria Manila
Crowne Plaza Manila
Crowne Plaza Manila Galleria
Crowne Plaza Manila Galleria Hotel
Crowne Plaza Manila Galleria Hotel Pasig
Crowne Plaza Manila Galleria Pasig
Manila Crowne Plaza
Manila Crowne Plaza Galleria
Manila Galleria Crowne Plaza
Galleria Manila Crowne Plaza
Crowne Plaza Manila Galleria Hotel Quezon City
Crowne Plaza Quezon City

Crowne Plaza Manila Galleria by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 353 out of 737 reviews
Rating 8 - Good. 253 out of 737 reviews
Rating 6 - Okay. 72 out of 737 reviews
Rating 4 - Poor. 37 out of 737 reviews
Rating 2 - Terrible. 22 out of 737 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Travelled with group
Liked: Room comfort
Needs a bit of love and care!
The hotel has been a favourite since I was younger but I do think maintenance and improvements need to kick inn. I had an issue with my room, had a leak inside the bath. Told I was to be moved but no one followed up. I being an IHG member, expected a bit more. Food was good as usual.
Stayed 1 night in Nov 2024

10/10 Excellent

MARLON

Stayed 1 night in Jan 2025

10/10 Excellent

Luis Francis

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Racel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I had a pleasant stay. Staff are friendly and accomodating! Very helpful and honest.
Stayed 2 nights in Dec 2024

8/10 Good

Michelle

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities
Superb location. Hotel is safe and staff are friendly. Breakfast is very expensive for the choices available. Housekeeping missed cleaning our room twice. We had to call and ask them to clean. Hotel is dated need some renovations. Molds visible in bathroom shower.
Stayed 2 nights in Dec 2024

8/10 Good

Michelle

Travelled with family
Liked: Cleanliness, staff & service
Convenient location connected to the mall. Hotel is old though. Need some updates. We can also hear the traffic outside and cars passing. Overall its an ok hotel.
Stayed 1 night in Dec 2024

10/10 Excellent

Spike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Ben, Earlwood

Stayed 7 nights in Nov 2024

8/10 Good

Nemesio

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Luis Francis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

EDUARDO, Quezon City

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice spacious room. Friendly staff. Excellent location. Many dining & shopping options in adjacent Mall. Ample parking.
Stayed 1 night in Dec 2024

10/10 Excellent

Cecil

Stayed 4 nights in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a fun and safe stay
Stayed 1 night in Nov 2024

10/10 Excellent

Mary Glenn

Stayed 10 nights in Nov 2024

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located in the Ortigas business district. Plenty of places you can walk to for something to eat. The facilities meet’s western standards. Could use a stronger water pressure on the shower but not a deal breaker.
Stayed 2 nights in Dec 2024

10/10 Excellent

Charissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and spacious room and excellent service! Will definitely stay here again
Stayed 1 night in Nov 2024

10/10 Excellent

Kasey

Stayed 3 nights in Nov 2024

10/10 Excellent

LIONG

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

8/10 Good

Mordechai, MALIBU

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is dated Service was good but shower water pressure very weak Water is warm not hot Breakfast lame
Stayed 1 night in Nov 2024

8/10 Good

Thomas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Completely Renovated Hotel!
Looks completely renovated from the inside(carpeting,beds,furniture etc.)…Great location,close to malls and restaurants…Highly recommend!
Stayed 3 nights in Nov 2024

6/10 Okay

Thomas

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Ok
Nice modern hotel. But the atm didn’t work the whole time I was there (told it was by reception) and they couldn’t book a taxi for the airport. Plus staff having a party next room to me. Told reception they just said sorry.
Stayed 2 nights in Nov 2024

10/10 Excellent

William

Stayed 2 nights in Nov 2024

8/10 Good

Maria Lourdes

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience at the Crowne Plaza Ortigas!
We really enjoyed our stay here. Check-in process was quick and easy - we were able to check-in to our room before the check-in time since we arrived from the airport early in the morning. The hotel staff was very friendly and greeted us every time we left and came back for the day. The hotel room (premium twin beds room) is so spacious compared to a standard hotel room. With all our luggages, we were able to spread out our stuff and not get in each others way. The bathroom is spacious too with separate shower and bathtub. The concierge is great, we were able to leave our big luggages there for almost a week while we went to the province. Keep in mind, Ortigas is a busy street during rush hour (pretty much most of the day) - it was challenging to get a GRAB driver to come out there, but someone is bound to come get you even though it will take almost an hour for them to come (during rush hour). I love that there is Robinson's mall access on floor 3 and 4. Also, guests have access to the Wellness spa that is located in the Holiday Inn, just follow the signs to get there. Super affordable massages! I'd definitely staying here again!!
Stayed 2 nights in Oct 2024