Hotel H2O

4.0 star property

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Photo gallery for Hotel H2O

Bar (on property)
Hypo-allergenic bedding, pillow-top beds, in-room safe, desk
Breakfast, lunch, dinner served; sea views
Aerial view
Standard Twin Room, 2 Single Beds, Sea View | View from room

Reviews

8.0 out of 10
Very good

Popular amenities

  • Spa
  • Bar
  • Gym
  • Parking available
  • Breakfast available
  • Housekeeping

Explore the area

Map
Luneta, (Behind the Quirino Grandstand), Manila, 1000
  • Manila Ocean Park
    ‪1 min walk‬
  • Rizal Park
    ‪8 min walk‬
  • U.S. Embassy
    ‪10 min walk‬
  • Manila (MNL-Ninoy Aquino Intl.)
    ‪28 min drive‬

Room options

Family Room

  • Sleeps 5
  • 1 Queen Bed OR 3 Single Sofa Beds

Deluxe Room, Multiple Beds

  • Sleeps 4
  • 1 Queen Bed and 2 Single Sofa Beds

Standard Room, 2 Single Beds, Park View

  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

Standard Twin Room, 2 Single Beds, Sea View

  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

Family Room, Multiple Beds, Bay View

  • Bay view
  • Sleeps 5
  • 1 Queen Bed and 3 Single Sofa Beds

Bayview King Room

  • Bay view
  • 25 sq m
  • Sleeps 4
  • 1 King Bed

Signature Room

  • Sleeps 6
  • 2 Queen Beds and 2 Single Sofa Beds

Superior Room, 2 Single Beds, Park View

  • Sleeps 2
  • 2 Single Beds

Aqua Room

  • 25 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

Hotel H2O

Bayside hotel connected to a shopping centre in Manila with a full-service spa
A full-service spa, a restaurant and a fitness centre are available at this hotel. WiFi in public areas is free. Additionally, a bar/lounge, a conference centre and a coffee shop/cafe are on-site.
Hotel H2O offers 147 air-conditioned accommodations with laptop-compatible safes and complimentary bottles of water. Beds feature pillowtop mattresses. 32-inch LCD televisions come with cable channels. Fridges and coffee/tea makers are provided. Bathrooms include a shower with a rainfall showerhead, slippers, bidets and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and blackout curtains. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Zenyu Eco Spa. Services include facials, body scrubs, body treatments and manicures and pedicures. The spa is equipped with a sauna and a hot tub.
Our customers tell us that they can't get enough of the helpful staff at Hotel H2O. During your stay, you'll be connected to a shopping centre and just a quick walk from Manila Ocean Park. Features include free WiFi in public areas, plus a full-service spa and a restaurant.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Enjoy ocean views while dining at Makan Makan Food Village
  • Buffet breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Treat yourself to massages, facials or body treatments at Zenyu Eco Spa
  • Amenities include a front desk safe, 10 meeting rooms and a conference centre
  • On-site recreation includes a gym
  • Steps from Manila Ocean Park and 10 minutes on foot from U.S. Embassy
  • Airport and local-area shuttle service available for a fee
Hotel H2O offers its guests a full-service spa and a fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 4413 square feet (410 square metres) and includes a conference centre. The business-friendly Hotel H2O also features spa services, coffee/tea in common area, and concierge services. An area shuttle within 10 metres and a round-trip airport shuttle are available for a fee. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Manila hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 10 AM.
Makan Makan Food Village – Overlooking the ocean, this restaurant serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Languages

English, Filipino

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Free in-room WiFi has a 2-device limit
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Area shuttle (surcharge) up to 10 metres
  • Parking on site (PHP 100 per stay)
  • Valet parking on site (PHP 55 per night)

Food and drink

  • Daily buffet breakfast available 6 AM to 10 AM for a fee: PHP 599 for adults and PHP 299 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Makan Makan Food Village

Things to do

  • Full-service spa
  • Gym

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 10 meeting rooms
  • Conference centre (4,413 square foot of space)

Outdoors

  • On the bay

Full-service spa

  • Body scrubs
  • Facials
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (150 centimetre wide door)
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk (51 centimetre high)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in time starts at 2:00 PM
Early check-in subject to availability
Early check-in fee: PHP 2000
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: PHP 2000

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel H2O

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for PHP 1500.0 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: PHP 2000 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately PHP 599 for adults and from PHP 299 for children
  • Self-parking fee: PHP 100 per stay
  • Valet parking fee: PHP 55 per night
  • Early check-in fee: PHP 2000 (subject to availability)
  • Late check-out fee: PHP 2000 (subject to availability)
  • Rollaway bed fee: PHP 1500.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.
  • Free in-room WiFi has a 2-device limit.

Property is also known as

H2O Hotel
H2O Manila
Hotel H2O
Hotel H2O Manila
Hotel H2O Hotel
Hotel H2O Manila
Hotel H2O Hotel Manila

Hotel H2O Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 406 out of 1002 reviews
Rating 8 - Good. 324 out of 1002 reviews
Rating 6 - Okay. 163 out of 1002 reviews
Rating 4 - Poor. 64 out of 1002 reviews
Rating 2 - Terrible. 45 out of 1002 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Bernadette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!
Stayed 2 nights in Jan 2025

6/10 Okay

andreacita, bellerose

Travelled with partner
Disliked: Staff & service, amenities
While the front receptionists were helpful, the buffet staff were unfriendly. The breakfast buffet was subpar, with dirty plates left on tables for extended periods. Additionally, there was a lack of urgency in refilling food trays, even when the buffet line was long. When asked when the food trays will be refilled, one of the staff said “it’s being cooked” meaning the restaurant was not prepared. You cannot prevent the long line but you can at least prepare the food in anticipation for the amount of people that will come and eat.
Stayed 2 nights in Jan 2025

8/10 Good

Ramiro

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Scotch

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What can I say, it was our 5th time staying at the hotel. Each time was worth it!
Stayed 1 night in Jan 2025

2/10 Terrible

Jane

Travelled with family
Disliked: Property conditions & facilities, room comfort

Book anywhere else

Checking in was very difficult. You are dumped in a car park with no clear directions to the check in area on level 3. The room we booked was not available as they had an aircon issue so they put 5 of us in a room with 1 bed! After complaining we were moved to a family room, without a bay view like we booked. We had to share towels as they didn’t give us enough. The breakfast is literally the worst buffet we have ever seen. Pretty much no western options at all. Not even cereal or a cup of tea! In summary, it’s overpriced and pretty awful. Avoid!
Stayed 1 night in Jan 2025

8/10 Good

Ariel Enrique

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Shaun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Fun!!!

Great hotel. Clean. Comfortable. But remember there is an Ocean Park attached to it. Keep it to a few days and remember it is busy.
Stayed 4 nights in Jan 2025

6/10 Okay

mike

Travelled with family
Disliked: Amenities
Booked room for five but towels and incidentals only provided for 2. Upon arrival we were given a room below what we booked and were forced to take a lesser room since they said they were fully booked.
Stayed 2 nights in Jan 2025

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Spacious Clean plus free breakfast is a plus.
Stayed 2 nights in Jan 2025

2/10 Terrible

CURTIS

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was very nice we had a full aquarium for the entire wall by the bed. Very cool. The downside was there was no pool that was really usable. If you are not focused on the pool it’a a very good hotel. Amazing for kids theres so many activities for them. Maybe better as a family hotel with children.
Stayed 1 night in Dec 2024

2/10 Terrible

Michael, little ferry

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Construction going on during the day, called to have it stop as we were trying to sleep. Had to call again and nothing. I had to see the manager and cause a scene for them to get it to stop. Asked for a van to transport to airport, they never confirmed multiple times then tried to get my to rent two cars at a higher price to transport. Waterpark is filthy and falling apart. Breakfast was disgusting at best. Will never stay here again.
Stayed 2 nights in Jan 2025

6/10 Okay

Joji

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff are very professional and that's we like the most. Please updgrade the internet system. No changes since 2014 when I first booked with h2o hotel until the recent booking we had in December 31, 2024. Food choices are limited. Elevator needs maintenance.
Stayed 1 night in Dec 2024

6/10 Okay

Darren

Liked: Cleanliness
Stayed 12 nights in Dec 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Jenelle

Business traveller, Travelled with family
Such a nice hotel! Perfect for family with kids
Stayed 1 night in Dec 2024

10/10 Excellent

Graydon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2024

10/10 Excellent

MARIA THERESA, Riverside

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

NANCY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s my second time to stay at the hotel. I enjoy my stay and definitely coming back again.
Stayed 2 nights in Nov 2024

10/10 Excellent

Julisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Rocky

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Aquarium was unique. Rooms were ok with only minor issues. Beds were comfortable. Very crowded with attractions. Restaurants close early.
Stayed 6 nights in Dec 2024

10/10 Excellent

Albrectht Wenzell Von

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Immaculate, staff is knowledgeable and courteous, location and parking.
Stayed 1 night in Dec 2024

10/10 Excellent

Warner

Stayed 5 nights in Oct 2024

2/10 Terrible

rodolfo

Disliked: Cleanliness, property conditions & facilities
There were cockroaches in the room. And dust was all around. Carpet stinks.
Stayed 4 nights in Dec 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service
Stayed 3 nights in Dec 2024