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The Heritage Hotel Manila

4.0 star property

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Photo gallery for The Heritage Hotel Manila

Exterior
Lobby
Outdoor pool
Lobby
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

Explore the area

Map
Roxas Boulevard, Corner Of Edsa, Pasay, Manila, 1300
  • SM Mall of Asia
    ‪19 min walk‬
  • SMX Convention Center
    ‪19 min walk‬
  • Newport World Resorts
    ‪5 min drive‬
  • Manila (MNL-Ninoy Aquino Intl.)
    ‪14 min drive‬

Room options

View all photos for Deluxe Room King Bed

Deluxe Room King Bed | In-room safe, desk, iron/ironing board, rollaway beds

Deluxe Room King Bed

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room Twin Beds, Club Access

In-room safe, desk, iron/ironing board, rollaway beds

Club Room Twin Beds, Club Access

  • 30 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Junior Suite Twin Beds, Club Access

In-room safe, desk, iron/ironing board, rollaway beds

Junior Suite Twin Beds, Club Access

  • 49 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Executive Suite King Bed, Club Access

Executive Suite King Bed, Club Access | In-room safe, desk, iron/ironing board, rollaway beds

Executive Suite King Bed, Club Access

  • 73 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite King Bed, Club Access

In-room safe, desk, iron/ironing board, rollaway beds

Junior Suite King Bed, Club Access

  • 49 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room King Bed, Club Access

Club Room King Bed, Club Access | In-room safe, desk, iron/ironing board, rollaway beds

Club Room King Bed, Club Access

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room Twin Beds

Deluxe Room Twin Beds | In-room safe, desk, iron/ironing board, rollaway beds

Deluxe Room Twin Beds

  • 30 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Executive King Suite

In-room safe, desk, iron/ironing board, rollaway beds

Executive King Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

In-room safe, desk, iron/ironing board, rollaway beds

Superior Twin Room

  • Sleeps 2
  • 2 Double Beds

View all photos for Club King Room

In-room safe, desk, iron/ironing board, rollaway beds

Club King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

In-room safe, desk, iron/ironing board, rollaway beds

Junior Suite

  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Deluxe King Room

In-room safe, desk, iron/ironing board, rollaway beds

Deluxe King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

In-room safe, desk, iron/ironing board, rollaway beds

Deluxe Room

  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Club Room

In-room safe, desk, iron/ironing board, rollaway beds

Club Room

  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Superior King Room

In-room safe, desk, iron/ironing board, rollaway beds

Superior King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Twin Suite

In-room safe, desk, iron/ironing board, rollaway beds

Junior Twin Suite

  • Sleeps 2
  • 2 Double Beds

View all photos for Superior Room

In-room safe, desk, iron/ironing board, rollaway beds

Superior Room

  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Club Twin Room

In-room safe, desk, iron/ironing board, rollaway beds

Club Twin Room

  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Twin Room

In-room safe, desk, iron/ironing board, rollaway beds

Deluxe Twin Room

  • Sleeps 2
  • 2 Double Beds

View all photos for Junior King Suite

In-room safe, desk, iron/ironing board, rollaway beds

Junior King Suite

  • Sleeps 2
  • 1 King Bed

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About this property

The Heritage Hotel Manila

Family-friendly hotel with full-service spa and fitness centre
This smoke-free hotel features a full-service spa, an outdoor pool and a restaurant. Free WiFi in public areas, free self parking and a free shopping centre shuttle are also provided. Additionally, a fitness centre, a bar/lounge and a snack bar/deli are on-site.
The Heritage Hotel Manila offers 450 air-conditioned accommodations with a safe and free newspapers. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit, bathrobes, slippers and complimentary toiletries.

This Pasay hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has couples treatment room(s). Services include sports massages and Swedish massages.
The breakfast at The Heritage Hotel Manila gets high marks from our customers. During your stay, you're just a quick walk from Embassy of Japan. You'll find features such as free WiFi in public areas, free self-parking and a free shopping centre shuttle.
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine while dining at Riviera Cafe
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to Swedish massages at the spa
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym
  • Guests have good things to say about the accommodation for the spaciousness and overall comfort
  • Just a 2-minute drive from SM Mall of Asia and a few minutes from Mall of Asia Arena
  • Free shopping centre shuttle service
The Heritage Hotel Manila offers its guests a full-service spa, an outdoor pool, and a fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and 12 meeting rooms. Event space at this hotel measures 8095 square feet (752 square metres) and includes conference space. A children's pool, spa services, and multilingual staff are also featured at the family-friendly The Heritage Hotel Manila. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

This 4-star Pasay hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:30 AM.
Riviera Cafe – This restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. A children's menu is available.
Lobby Lounge – On-site lobby lounge. Open daily.
Room service (during limited hours) is available.

Languages

English, Filipino

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Free shopping centre shuttle
  • Free secured, covered self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: PHP 1,080 to 1,080 for adults and PHP 540 to 540 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Lobby Lounge
  • Riviera Cafe

Things to do

  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 12 meeting rooms
  • 8,095 square feet of conference space
  • Business centre

Full-service spa

  • Couples treatment rooms
  • In-room massages
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in fee: PHP 2500
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: PHP 2500

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 18 and over, and test must have been administered no more than 24 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 13 and over; guests must have received complete vaccination at least 14 days prior to check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Heritage Hotel Manila

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for PHP 1842.38 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of PHP 3000 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately PHP 1080 to 1080 for adults and PHP 540 to 540 for children
  • Airport shuttle fee: PHP 900 per vehicle (one-way, maximum occupancy 2)
  • Early check-in fee: PHP 2500 (subject to availability)
  • Late check-out fee: PHP 2500 (subject to availability)
  • Rollaway bed fee: PHP 1842.38 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of We Clean. We Care. We Welcome. (Millennium)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The Heritage Hotel Manila offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Heritage Hotel Manila
Heritage Hotel Manila Pasay
Heritage Manila
Heritage Manila Hotel
Heritage Manila Pasay
Hotel Heritage Manila
Manila Heritage
Manila Heritage Hotel
Manila Hotel Heritage
Heritage Hotel Pasay
The Heritage Hotel Manila Pasay, Metro Manila, Philippines
The Heritage Hotel Manila Pasay Metro Philippines
The Heritage Manila Pasay
The Heritage Hotel Manila Hotel
The Heritage Hotel Manila Pasay
The Heritage Hotel Manila Hotel Pasay

The Heritage Hotel Manila Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1603 out of 2844 reviews
Rating 8 - Good. 770 out of 2844 reviews
Rating 6 - Okay. 302 out of 2844 reviews
Rating 4 - Poor. 91 out of 2844 reviews
Rating 2 - Terrible. 78 out of 2844 reviews

8.6/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Eleonor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Your Reataurant servers are so friendly, actually everyone is friendly and very accommodating. I love this place i will surely come back on my next visit here in the Philippines.
Stayed 1 night in Dec 2024

6/10 Okay

robert, inuvik

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This hotel needs serious upgrades, what saves it is the staff
Stayed 1 night in Dec 2024

4/10 Poor

Troy

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The hallway had a bad smell in it, the room was less than impressive. Tv didn’t work, the toilet seat was broken, the bed was like sleeping on rock and the pillows were just as bad. Would not stay there again.
Stayed 1 night in Dec 2024

6/10 Okay

Scott

Travelled with group
Average
Stayed 1 night in Dec 2024

4/10 Poor

mark

Business traveller
Disliked: Property conditions & facilities, room comfort
Tired and uncomfortable
Stayed 1 night in Dec 2024

2/10 Terrible

William

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
While the lobby still looks nice the rooms are gross. This hotel is old, dirty, and smelly. It should be remodeled. Not much better than a boarding house.
Stayed 1 night in Dec 2024

8/10 Good

HELNA

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2024

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Adam J Wolf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable room
It was a nice, comfortable bed, sheets smelled clean, soft comfortable pillows. Good bathroom. I was only there one night for transit but it was a refreshing stay.
Stayed 1 night in Dec 2024

6/10 Okay

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The staff were amazing, food was way better than I expected, but the price of the executive suite was about twice what it should have been. The tub wouldn't drain, the windows wouldn't seal, so road noise was AWFUL, no bidet as advertised, aircon was either always on or off, there was a strange smell, the entry smelled (strong) of vomit. But I need to push again, the staff were amazing and the food was great. Get the less expensive rooms and you probably won't be let down.
Stayed 2 nights in Dec 2024

10/10 Excellent

Loreto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is filling to say the least with a variety of fruits, cheese, local and global cuisine, treats.
Stayed 1 night in Dec 2024

10/10 Excellent

Felino

Travelled with family
Liked: Property conditions & facilities
Very good excellent staff
Stayed 1 night in Dec 2024

2/10 Terrible

Jeremy

Disliked: Staff & service
Nice hotel, but they are renovating rooms and painting the outside facade. They did not advise the booking site we used about the ongoing renovations. We were woken up at 8 in the morning by work being done in the room above us. They offered to move us, but we were in 2 adjoining rooms and had a lot of luggage, so moving was not an option. They did acknowledge that we should not have been given the room since the room above was being worked on. They also said that the workers were not supposed to start working until 10 AM. We requested compensation for one night for one of the rooms, but they were unable to do it until they sent it to upper management for approval. In the meantime, we had to fly back to the US with no resolution. We are waiting to hear back from them. Update: I never heard back from them. I even called the hotel again from the US (13 hour difference) and left messages. I asked to speak to any management. At this point, I give them 1 Star.
Stayed 2 nights in Dec 2024

2/10 Terrible

Jeremy

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Nice hotel, but they are renovating rooms and painting the outside facade. They did not advise the booking site we used about the ongoing renovations. We were woken up at 8 in the morning by work being done in the room above us. They offered to move us, but we were in 2 adjoining rooms and had a lot of luggage, so moving was not an option. They did acknowledge that we should not have been given the room since the room above was being worked on. They also said that the workers were not supposed to start working until 10 AM. We requested compensation for one night for one of the rooms, but they were unable to do it until they sent it to upper management for approval. In the meantime, we had to fly back to the US with no resolution. We are waiting to hear back from them. Update: I never heard back from them. I even called the hotel again from the US (13 hour difference) and left messages. I asked to speak to any management. At this point, I give them 1 Star.

10/10 Excellent

Clemente, Riverside

Stayed 3 nights in Nov 2024

10/10 Excellent

CHRISTIAN

Stayed 1 night in Dec 2024

8/10 Good

Jasmin, Richmond

Liked: Staff & service, amenities
heritage hotel is very conveniently located close to Mall of Asia and the other malls located in the area. Albeit it a little outdated and needs upgrading/renovations
Stayed 6 nights in Dec 2024

10/10 Excellent

Sherrine Ann

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was incredible. Helpful, friendly, accommodating
Stayed 2 nights in Dec 2024

6/10 Okay

Amanda

Travelled with family
Liked: Staff & service
Staff is great Is not as nice a photographs It ok but shouldn’t be such a high rating Disappointed

6/10 Okay

Amanda

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The rooms are in rough shape shouldn’t be an 8 rating
Stayed 1 night in Dec 2024

10/10 Excellent

paul

Stayed 1 night in Dec 2024

10/10 Excellent

CLEMENTE, CREMORNE

Stayed 1 night in Dec 2024

10/10 Excellent

marc, renton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is wonderful at the front desk and also dining is good food and great staff
Stayed 3 nights in Dec 2024

8/10 Good

Cheryl

Travelled with partner
Liked: Staff & service
Bad: The area outside of the hotel is very busy/crowded & feels a bit unsafe as it gets dark. Our room desperately needed updating, a few repairs (though everything functioned properly) & a deep cleaning. The bathtub, shower faucet/head & towel rack, all need to be replaced/restored & deep cleaned. The hallway constantly smelled of nail polish fumes & sometimes it permeated into our room. Good: The location is convenient to walk to shops, groceries & close to the airport. The free shuttle service to/from the MOA was very helpful. Security was great & I always felt safe within the hotel. The excellent hotel staff, including the front desk & cleaning staff, were professional, friendly, courteous & efficient. Overall: great/best value for a safe & comfy stay in Manila.
Stayed 11 nights in Dec 2024

10/10 Excellent

Mark

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only one thing is TV channels are limited but that is so minor that it really is not important.
Stayed 4 nights in Dec 2024