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Mercure Mannheim Am Rathaus

3.0 star property

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Photo gallery for Mercure Mannheim Am Rathaus

Property amenity
Restaurant
Desk, blackout curtains, soundproofing, iron/ironing board
Exterior
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Parking available
  • Breakfast available
  • Pet-friendly

Explore the area

Map
F7, 5-13, Mannheim, BW, 68159
  • University of Mannheim
    ‪7 min walk‬
  • Mannheim Water Tower
    ‪17 min walk‬
  • Mannheim's Rosengarten Congress Centre
    ‪17 min walk‬
  • Mannheim (MHG)
    ‪17 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking

  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 Double Bed, Non Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

Superior Room, 1 Double Bed, Non Smoking

  • 18 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room, 1 Queen Bed, Non Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

Superior Room, 1 Queen Bed, Non Smoking

  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Privilege, Room, 1 Queen Bed, Non Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

Privilege, Room, 1 Queen Bed, Non Smoking

  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

Standard Room, 1 Double Bed, Non Smoking

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

Mercure Mannheim Am Rathaus

Hotel in Mannheim with 24-hour front desk and restaurant
This smoke-free hotel features a restaurant, a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include self parking, a 24-hour front desk and express check-in. Housekeeping is available on request.
Mercure Mannheim Am Rathaus offers 150 air-conditioned accommodations with complimentary bottles of water and coffee/tea makers. 66-cm LCD televisions come with satellite channels. Bathrooms include a shower and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Mercure Mannheim Am Rathaus. During your stay, you're just a quick walk from Mannheim City Hall. Free WiFi in public areas, a restaurant and a bar are available.
  • Free WiFi and wired Internet
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a front desk safe, 7 meeting rooms and multilingual staff
  • Just a 3-minute walk from Mannheim City Hall and 6 minutes on foot from Museum Zeughaus
  • Pets welcome for a fee
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. There are 7 meeting rooms available. A terrace, multilingual staff, and a garden are also featured at Mercure Mannheim Am Rathaus. Parking is available for a fee.

This 3-star Mannheim hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
RELAX – On-site restaurant.
Room service is available.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (EUR 19 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 23 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • RELAX

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 7 meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 66-cm LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Room service

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:00 AM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 3.50 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 23 per person
  • Self-parking fee: EUR 19 per day
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 stars.

Property is also known as

Mannheim Am Rathaus
Mannheim Mercure
Mercure Am Rathaus Mannheim
Mercure Mannheim
Mercure Mannheim Rathaus
Mercure Rathaus Mannheim
Rathaus Mannheim
Accor Hotel Mannheim Am Rathaus
Mercure Mannheim Am Rathaus Hotel
Mercure Mannheim Am Rathaus
Mercure Am Rathaus
Mercure Mannheim Am Rathaus Hotel
Mercure Mannheim Am Rathaus Mannheim
Mercure Mannheim Am Rathaus Hotel Mannheim

Mercure Mannheim Am Rathaus Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 408 out of 832 reviews
Rating 8 - Good. 360 out of 832 reviews
Rating 6 - Okay. 45 out of 832 reviews
Rating 4 - Poor. 9 out of 832 reviews
Rating 2 - Terrible. 10 out of 832 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

susan p.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice inside. All updated. Comfortable rooms. Breakfast great. Parking was easy. Would definitely stay there again.
Stayed 1 night in Nov 2024

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Abdul W

Liked: Staff & service
Thank you
Stayed 5 nights in Oct 2024

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Vladan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet! Walkable to center square
Stayed 3 nights in Oct 2024

10/10 Excellent

Felipe

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Léo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gutes Hotel für Geschäftsreisen
Ich kann (auch gemessen an dem Preis) nichts schlechtes sagen: Das Hotel ist einfach zu erreichen, Parken ist durch die Tiefgarage sehr einfach. Das Zimmer war ausreichend geräumig und so eingerichtet, dass man auch noch bequem am Computer arbeiten kann. Und fußläufig ums Hotel gibt es jede Menge unterschiedliche Möglichkeiten etwas zu essen zu finden. Die Gegend ums Hotel ist ein bisschen abgerockt, aber das ist halt Mannheim :).
Stayed 1 night in Jul 2024

10/10 Excellent

Derya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Stayed 1 night in Jul 2024

8/10 Good

Martina

Travelled with family
Liked: Staff & service
Stayed 2 nights in Jul 2024

10/10 Excellent

Edgar V

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

8/10 Good

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Unfortunately many shortcomings
Unfortunately, this is the second time we've been woken up at 8am without being asked (despite the "Do not disturb" sign on the door). The cleaning ladies just knock. WHY !?? That is not funny. Another disadvantage is the beds. A queen bed does not mean two single beds put together. Hence the negative rating. All in all too expensive.
Stayed 1 night in Jun 2024

10/10 Excellent

Roland

Stayed 1 night in May 2024

10/10 Excellent

Jörg

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mannheim Hotel Tipp
positively impressed by cleanliness, comfort and service. Highly recommendable for stays in Mannheim
Stayed 1 night in May 2024

8/10 Good

BICKOUD

Stayed 2 nights in Apr 2024

10/10 Excellent

Ulrich

Stayed 2 nights in Mar 2024

8/10 Good

Tamara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Mar 2024

10/10 Excellent

Juan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Aleks

Stayed 1 night in Nov 2023

8/10 Good

VICTOR

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and approachable staff.
Stayed 1 night in Oct 2023

10/10 Excellent

Manette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel near the city center.
Wonderful hotel located in a great location and walking distance to the city center. Clean room, clean property. I will definitely stay here again.
Stayed 1 night in Oct 2023

10/10 Excellent

Manette

Stayed 1 night in Oct 2023

10/10 Excellent

Rita, Louisville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendliness of staff. Very clean!
Stayed 6 nights in Oct 2023

8/10 Good

Percival

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was definitely very clean. You might even say crisp, like freshly laundered linen. If I had to make one quibble, it would be that the weatherstripping at the bottom of the shower door was not watertight; we found that we needed to avoid letting water splash on the door, in order to minimize the amount of water found on the tile floor on the by the toilet. While not large and spacious, we found the room to be satisfactory for our needs; not the least bit cramped. The free Wi-Fi was disappointingly slow and laggy; in this day and age, having free vs fee-based tiers makes as much sense as having lukewarm shower water for free and hot water for those willing to pay extra. The breakfast offerings were quite generous and diverse. And being able to have espresso was a very welcome thing. Somewhat related, I was happy that there were 2 espresso machines; it seemed one of them was in maintenance mode one morning, so it was great that there was still an option for espresso/cappuccino/etc. Regrettably, we didn't take the opportunity to try the evening restaurant offerings, although we did retire to the lounge for drinks a couple of evenings there. For anyone curious, the nearest streetcar stop seems to be the Marktplatz station, which is about a 10 minute walk from the hotel. For those unfamiliar, we used the DB Next (Deutsche Bahn) app to order and use tickets for streetcars and trains on a daily basis there. Highly recommend.
Stayed 11 nights in Sep 2023

10/10 Excellent

sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023