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2Ciels Boutique Hotel & SPA

4.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for 2Ciels Boutique Hotel & SPA

2 outdoor pools
Terrace/patio
Deluxe Room | Premium bedding, pillow-top beds, minibar, in-room safe
Bar (on property)
Deluxe Suite | Premium bedding, pillow-top beds, minibar, in-room safe

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Breakfast included
    Breakfast included
  • Spa
    Spa
  • Room service
    Room service
  • Housekeeping
    Housekeeping

Explore the area

Map
Street Oued El Makhazine, Corner Imam Chafai, Gueliz, Marrakech, 40000
  • Marrakech Plaza
    5 min walk
  • Carré Eden Shopping Center
    9 min walk
  • Palais des Congrès
    12 min walk
  • Marrakech (RAK-Menara)
    13 min drive
VIP Access
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  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Room

Deluxe Room | Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Room

  • 40 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Room (Charme)

Room (Charme) | Premium bedding, pillow-top beds, minibar, in-room safe

Room (Charme)

  • 33 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Suite

Deluxe Suite | Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Suite

  • 45 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Suite (Prestige)

Suite (Prestige) | Living area | 48-inch flat-screen TV with satellite channels, TV

Suite (Prestige)

  • 55 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

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About this property

2Ciels Boutique Hotel & SPA

Art Deco Marrakech hotel in Gueliz with 2 restaurants
Along with 2 restaurants, this hotel has 2 outdoor pools and a full-service spa. Free buffet breakfast, free WiFi in public areas and a free manager's reception are also provided. Additionally, a bar/lounge, a poolside bar and 2 coffee shops/cafes are on-site.
2Ciels Boutique Hotel & SPA offers 85 accommodations, which are accessible via exterior corridors and feature minibars and a safe. Rooms open to balconies. Pillowtop beds feature premium bedding. 48-inch flat-screen televisions come with satellite channels.

Bathrooms include a shower with a rainfall showerhead, designer toiletries, bidets and complimentary toiletries. This Marrakech hotel provides complimentary wireless Internet access. Additionally, rooms include a hairdryer and blackout curtains. In-room massages and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna.
Rituals has 4 treatment rooms. Services include hot stone massages, facials, body wraps and body scrubs. The spa is equipped with a sauna, a steam room and Turkish bath/hammam. The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. There are hot springs/mineral springs on site.
Our customers tell us that they can't get enough of the helpful staff at 2Ciels Boutique Hotel & SPA. During your stay, you're just a quick walk from Ksar Char-Bagh Hammam. Free breakfast, free WiFi in public areas and a free manager's reception are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy a bite to eat at Le Patron de la Mer, a fine-dining restaurant that serves Mediterranean cuisine
  • Take a swim in the 2 outdoor pools
  • Indulge with massages, body scrubs or manicures and pedicures at Rituals
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a sauna
  • Guests have great things to say about the helpful staff and the overall condition of the property
  • Within a 15-minute walk of Royal Tennis Harti and Palais des Congrès
  • Airport and local-area shuttle service available for a fee
2Ciels Boutique Hotel & SPA offers its guests a full-service spa, 2 outdoor swimming pools, a sauna, and a children's pool. There are 2 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site and WiFi is free in public spaces.

A business centre and meeting rooms are available. A rooftop terrace, spa services, and a library are also featured at 2Ciels Boutique Hotel & SPA. An area shuttle within 5.00 km and an airport shuttle (available 24 hours) are available for a fee.

Smoking is allowed in designated areas at this Art Deco Marrakech hotel.

Guests are served a free buffet breakfast on weekdays from 7:00 AM to 10:30 AM. An additional breakfast is available daily for a fee. The hotel hosts a free manager's reception daily.
Le Patron de la Mer – This fine-dining restaurant specialises in Mediterranean cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar.
Le Club Bar – This bar specialises in Mediterranean cuisine. Open daily.
Lola SkyLounge – On-site café. Open daily.
Late-night fare is available from 24-hour room service.

Languages

Arabic, English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle (surcharge)
  • Area shuttle (surcharge) up to 5 km

Food and drink

  • Free buffet breakfast available 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends
  • 2 coffee shops/cafes
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Le Club Bar
  • Le Patron de la Mer
  • Lola SkyLounge

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Rooftop terrace

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Body wraps
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot/mineral springs
  • In-room massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2016
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 48-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at 2Ciels Boutique Hotel & SPA

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 28.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 50.00 per day
  • A tax is imposed by the city: EUR 1.83 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 28 per vehicle
  • Rollaway bed fee: EUR 28.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

2Ciels Hotel Boutique Marrakech
2Ciels Boutique Marrakech
2Ciels Boutique
2Ciels Boutique Hotel Marrakech
2Ciels Boutique Hotel
2Ciels Hotel Boutique
2Ciels Boutique Hotel SPA
2Ciels Hotel Marrakech
2ciels & Spa Marrakech
2Ciels Boutique Hotel & SPA Hotel
2Ciels Boutique Hotel & SPA Marrakech
2Ciels Boutique Hotel & SPA Hotel Marrakech

2Ciels Boutique Hotel & SPA Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 522 out of 793 reviews" "
Rating 8 - Good. 212 out of 793 reviews" "
Rating 6 - Okay. 33 out of 793 reviews" "
Rating 4 - Poor. 11 out of 793 reviews" "
Rating 2 - Terrible. 15 out of 793 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

pauline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Choice
Very good location, and can take the bus from the airport. Very spacious rooms and a Mooccan specialties included in breakfast. Helpful staff. We will go back
Stayed 3 nights in Apr 2024

10/10 Excellent

Marjorie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointed Somewhat! 50/50 Good and Bad!!
2 Ciels has always been one of my favorite hotels in Marrekesh. It is still very lovely, the staff is very friendly, the breakfast is excellent and the rooms are very comfortable. Unfortunately, this time was not as pleasant for me. The dinner I ordered on the rooftop bar was not very good. As I was leaving to head to the airport at 4:30am, I learned from the receptionist that no one ordered my private car that I had had already paid for. I had to take a taxi to the airport and that never happens when I’m in Marrekesh. I always have a private car with my own driver . Not sure what happened this time, but apparently there was no attention paid to this request. I even confirmed the time I wanted to be picked up but it was as if I never ordered a car at all. I am pretty sure I’ll stay at 2 Ciels again, but this last visit was a little disappointing. Very rarely do I go into such a details about my stay at a hotel, but I thought it was important to express how I felt this time. Customer service key, and guests should never feel disappointed when they stay at a hotel as nice as 2 Ciels. Do better!
Stayed 2 nights in Aug 2024

4/10 Poor

JOSEFINA

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Great service, staff is always smiling and willing to assist. Restaurant is beautiful, food was ok but great cocktails. I arrived Tuesday night, by Wedbesday afternoon my room started to smell "funny". Woke up at around 5am with worst sewer smell. Called the front desk and thwy offered the room next door which didnt smell fresh but compared to the previous room, it was good. Friday at around the same time I wake up with the same horrible smell. The front desk changed my room to the 1st floor from the 4th floor. This room didnt smell but it was smalled than the previous room and no balcony. Felt like I got downgraded. The water in rooftop pool was not clean and you could see white particles in the water along with dries bird poop around the area (I understand the birds cannot be controlles but sanitizing the area in a daily basis is doable. The sitting options in the rooftop terrace are stained, doesnt look good at all. First floor pool had clean water but same issue with the bird poop along with tiles missing from the stairs in the wated which makes it kind of a danger as you could get cut in your feet.
Stayed 4 nights in Aug 2024

10/10 Excellent

xinjun

Stayed 1 night in Jul 2024

10/10 Excellent

Garland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great amenities
Stayed 4 nights in Jun 2024

10/10 Excellent

Shauna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible hotel - a must stay in Marrakesh
Absolutely brilliant stay - incredible hotel from start to finish. The staff could not have been more lovely, food was ace and the rooftop pool and bar was a lifesaver in the heat - photos don’t do it justice, would highly recommend!
Stayed 3 nights in Jul 2024

8/10 Good

Julian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful breakfast and amazingly friendly staff ready to make you feel at home at every turn!
Stayed 2 nights in Jul 2024

10/10 Excellent

Ihssane

Stayed 4 nights in Jul 2024

8/10 Good

Saima

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nicr, convenient hotel
Stayed 3 nights in Jun 2024

10/10 Excellent

Devon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view from the rooftop bar of the city is stunning with the hybrid mini Infiniti pool. The ambiance of this hotel is world class. Absolutely deserves full maxed rating of 5/5. Rooms and beds were amazing. One of the best hotels I’ve stay at between Europe and Africa in a really long time.
Stayed 1 night in Jun 2024

10/10 Excellent

jodie

Liked: Cleanliness, amenities, property conditions & facilities
Lovely family-friendly hotel. Lovely rooms, restaurant and rooftop bar/restaurant. The staff are really friendly and helpful. Rooms are immaculately clean and very aesthetically pleasing. Breakfast was very good. I will definitely return in the future.
Stayed 4 nights in Jun 2024

10/10 Excellent

Rudy

Travelled with group
Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Paula

Liked: Property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

mohamed

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Katherine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel!
Stayed 2 nights in May 2024

4/10 Poor

Paul

Travelled with family
Disliked: Cleanliness, staff & service
Doesnt warrant the high score
Disappointed! We had high hopes for our stay here based on the reviews. However our experience did not match these. The rooms smelled badly of sewage (presumably from the bathrooms). The breakfast was not of a high quality, (with the exception of the bread and patisserie). Our daughter and son in law had room service for food one evening and said it was inedible (pizza and burger). There was dog poo left on the pavement outside of the hotel which could have easily been cleared up. The lifts didnt work one afternoon and the staff didnt make any attempt to help with push chairs. On the last day the barman on the rooftop was surley and asked me how i wanted to pay before producing my second drink (this hadnt happened before). The downstairs pool was unhygenic due to the about of bird poo.
Stayed 3 nights in May 2024

10/10 Excellent

Jessica

Stayed 1 night in May 2024

2/10 Terrible

Lisa

Travelled with group
Disliked: Cleanliness, staff & service
they took a payment that had already been paid through expedia and then told me it was reimbursed and it was not.
Stayed 1 night in Apr 2024

8/10 Good

Arloumida, Orange

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Darije

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic stay! Their guest relations manager and entire team were accommodating and always helpful. Beautiful clean rooms with spacious showers, lovely rooftop bar with impressive views and an excellent spa. We would happily stay here again.
Stayed 1 night in Mar 2024

10/10 Excellent

Fernanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2024

10/10 Excellent

Emmanuelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2024

10/10 Excellent

mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great roof top bar. Food.
Stayed 2 nights in Feb 2024

8/10 Good

Sumin

Stayed 1 night in Oct 2023