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Eden Andalou Aquapark & Spa

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Eden Andalou Aquapark & Spa

Indoor pool, 3 outdoor pools, open 9:00 AM to 6:00 PM, pool umbrellas
Front of property – evening/night
1 bedroom, minibar, in-room safe, desk
Children’s activities
Theatre show

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Free airport shuttle
    Free airport shuttle
  • All-inclusive
    All-inclusive
  • Gym
    Gym
  • Pet-friendly
    Pet-friendly
  • Pool
    Pool

Explore the area

Map
Km 4, Route d'Amezmiz, Tameslouht, 40000
  • Eden Aquapark
    3 min walk
  • Domaine Royal Palm Marrakech Royal Palm Golf And Country Club
    6 min drive
  • Noria Golf Club
    6 min drive
  • Marrakech (RAK-Menara)
    15 min drive

Room options

View all photos for Grand Room, 1 Double Bed, Non Smoking, Resort View

Grand Room, 1 Double Bed, Non Smoking, Resort View | Living room | 55-inch LED TV with satellite channels

Grand Room, 1 Double Bed, Non Smoking, Resort View

  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Room, 1 Double Bed, Non Smoking, Terrace (Poolside)

1 bedroom, minibar, in-room safe, desk

Deluxe Room, 1 Double Bed, Non Smoking, Terrace (Poolside)

  • Sleeps 4
  • 1 Double Bed

View all photos for Classic Suite, 1 Queen Bed with Sofa bed, Non Smoking

Classic Suite, 1 Queen Bed with Sofa bed, Non Smoking | 1 bedroom, minibar, in-room safe, desk

Classic Suite, 1 Queen Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Family Room, 1 Double Bed, Non Smoking, Poolside

1 bedroom, minibar, in-room safe, desk

Family Room, 1 Double Bed, Non Smoking, Poolside

  • Sleeps 5
  • 1 Double Bed

View all photos for Deluxe Room, 1 Double Bed, Non Smoking, Garden View

1 bedroom, minibar, in-room safe, desk

Deluxe Room, 1 Double Bed, Non Smoking, Garden View

  • Sleeps 5
  • 1 Double Bed

View all photos for Deluxe Room, 1 Double Bed, Non Smoking, Garden View

1 bedroom, minibar, in-room safe, desk

Deluxe Room, 1 Double Bed, Non Smoking, Garden View

  • Sleeps 4
  • 1 Double Bed

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About this property

Eden Andalou Aquapark & Spa

All-inclusive hotel with 2 restaurants and 3 outdoor pools
This hotel features 2 restaurants, 3 outdoor pools and free water park access. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking and free airport pick-up. Additionally, an indoor pool, 2 bars/lounges and a fitness centre are on-site. Housekeeping is available on request.
Eden Andalou Aquapark & Spa offers 253 accommodations with minibars and a safe. This accommodation offers separate sitting areas. 55-inch LED televisions come with satellite channels. Bathrooms include a separate bath and shower, bidets, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

3 outdoor swimming pools are on site along with an indoor pool. In addition to a kids' pool, other recreational amenities include a complimentary water park, a lazy river and a fitness centre.

Children aged under 11 years old are not allowed in the swimming pool without adult supervision. Guests aged under 15 years old are not allowed in the fitness facility or hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. There are 9 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs and detox wraps. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including hydrotherapy and reflexology.
Our customers tell us that they can't get enough of the helpful staff at Eden Andalou Aquapark & Spa. During your stay, you're just a quick walk from Eden Aquapark. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking and extended parking
  • Enjoy international cuisine at Atlas, one of the property's 2 restaurants and 2 bars/lounges
  • Splash around at the free water park with a lazy river or swim in the indoor and 3 outdoor pools
  • Services include a free children's club, a lifeguard on-site and dry cleaning/laundry
  • On-site recreation includes a gym, basketball and volleyball
  • 6 minutes by car from Noria Golf Club and 10 minutes from Assoufid Golf Club
  • Free airport pick-up and local-area shuttle service
  • Cats and dogs welcome for a fee (restrictions apply)
Eden Andalou Aquapark & Spa is an all-inclusive hotel. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Eden Andalou Aquapark & Spa offers its guests a complimentary water park, 3 outdoor swimming pools, a lazy river, and a waterslide. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Free breakfast is available daily. WiFi is free in public spaces.

Business amenities include a business centre and 5 meeting rooms. An indoor pool, a children's pool, and a fitness centre are also featured at the family-friendly Eden Andalou Aquapark & Spa. An area shuttle within 9 km and A free shuttle from the airport to the hotel (available 24 hours) are free. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Tameslouht hotel.

Guests are served a free buffet breakfast daily from 7:00 AM to 10:30 AM.
Atlas – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Jazz Bar – On-site bar. Open daily.
Le Fès – This restaurant specialises in Moroccan cuisine. Reservations are required. Open daily.
Bar Mimosa – On-site bar. Open selected days.
Late-night fare is available from room service (during limited hours).

All-inclusive details

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All buffet meals, snacks and beverages included
Dining availability limited at one or more venues

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Land activities

Fitness facilities
Children's club

Entertainment

On-site entertainment and activities

Languages

Arabic, English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free airport pick-up shuttle on request
  • Free area shuttle up to 9 km
  • Area shuttle
  • Free extended parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Atlas
  • Bar Mimosa
  • Jazz Bar
  • Le Fès

Family friendly

  • 3 outdoor pools
  • Children's games
  • Children's pool
  • Free area shuttle
  • Free children's club
  • Free cot
  • Free water park access
  • In-room babysitting
  • Indoor pool
  • Laundry facilities
  • Lazy river
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • 9 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Reflexology
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible airport shuttle
  • Lift (90 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 2 floors
  • 6 buildings
  • Built in 2008
  • Designated smoking areas
  • Fireplace in lobby
  • Lifeguards
  • No plastic coffee stirrers
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower

Entertainment

  • 55-inch LED TV with satellite channels

Food and drink

  • Free bottled water
  • Late-night room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Check-out

Check-out before noon
Late check-out fee: MAD 80
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests with Half Board plans must book meals in advance.

Renovations and closures

The property will be renovating from 18 November 2024 to 20 November 2024 (completion date subject to change). The following areas are affected:
  • Exterior
  • Hallway
  • Lobby
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: MAD 500 per accommodation, per stay, plus a one-time cleaning fee of MAD 500
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 11 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: MAD 500 per stay
  • New Year's Eve (31 December) Gala Dinner per adult: MAD 160
  • New Year's Eve (31 December) Gala Dinner per child: MAD 80 (up to 11 years old)
  • A tax is imposed by the city: MAD 39.6 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: MAD 500 per accommodation, per stay plus a one-off MAD 500 cleaning fee
  • Late check-out fee: MAD 80

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system, a first aid kit and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Eden Andalou Aquapark & Spa offers transfers from the airport. Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Pool access available from 9:00 AM to 6:00 PM
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Eden Andalou
Eden Andalou All Inclusive
Eden Andalou Aquapark Hotel Tameslouht
Eden Andalou Aquapark All Inclusive
Eden Andalou Aquapark All Inclusive Hotel
Eden Andalou Aquapark All Inclusive Hotel Marrakech
Eden Andalou Aquapark All Inclusive Marrakech
Eden Andalou Hotel Marrakech
Eden Andalou Marrakech
Eden Andalou Spa And Resort
Eden Andalou Aquapark Hotel Marrakech
Eden Andalou Aquapark Tameslouht
Eden Andalou Aquapark Marrakech
Eden alou Aquapark Tameslouht

Eden Andalou Aquapark & Spa Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 84 out of 170 reviews" "
Rating 8 - Good. 42 out of 170 reviews" "
Rating 6 - Okay. 16 out of 170 reviews" "
Rating 4 - Poor. 10 out of 170 reviews" "
Rating 2 - Terrible. 18 out of 170 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Tyrone

Liked: Cleanliness
Liked the food, staff were pleasant.
Stayed 6 nights in Jul 2024

10/10 Excellent

SYEDUL

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant start
Loved our stay at this all inclusive hotel. Did we excellent and they had something for everyone. Water park was brilliant and the rooms were very spacious. Must pay the city tax if your child is 12 or above which we didn't know about. Free shuttle to the town, Jame Al Fanaa. Free shuttle one way from airport to the hotel.
Stayed 7 nights in Jul 2024

10/10 Excellent

Lee

Stayed 4 nights in Aug 2024

2/10 Terrible

Asif

Liked: Cleanliness
Stayed 8 nights in Jul 2024

2/10 Terrible

Victoria

Stayed 7 nights in Jul 2024

10/10 Excellent

Sami

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. For family with 3 kids this was great for us as all we did was eat, sleep, swim, have fun and not have to leave the property. Swimming pools were great. Food was great. Staff were great! Will come back for sure
Stayed 2 nights in Aug 2024

10/10 Excellent

abderrahim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Kimberly

Liked: Amenities
Beautiful place! Every single employee was so kind!!! We had a great time. Perfect for families and kids. And we loved the food every day!!!
Stayed 7 nights in Jul 2024

10/10 Excellent

Mohamed

Stayed 3 nights in Jul 2024

10/10 Excellent

Samiha

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very nice looking, a little small for a resort but very good service. We qualified to dine at the fancy restaurant Al Fez as we stayed for more than 3 nights, however the staff had forgotten to tell us this was closed on weekends. Therefore we were not able to adjust our schedules to dine there. Otherwise all staff were friendly, cleanliness was great, and food also tasted great. Would recommend.
Stayed 4 nights in Jul 2024

10/10 Excellent

Billy

Stayed 4 nights in Jul 2024

8/10 Good

Mohamed

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Great Family Resort
Apart from the staff at the reception desk who were very dismissive and rude whenever we approached them and always seemed to have a “cant be bothered, just go away” attitude, our stay was very good. we had a big spacious room for a family of 4. Pools were great, aquapark was fun and all inclusive food selection was also great - always something to eat and big variety of choice. Special shoutout to the animation team (Brownie, Smiley, Bruno and the others) their energy was amazing! In the restaurant also Yasmine the omelette chef and Asiya at breakfast were always smiling and greeting me and my family. Idrees and Younus and pretty much all of the waitering team were always on hand to get anything we needed and made sure we were looked after on every visit. Overall would definitely reccomend, just dont expect any help from the reception staff as they were terrible.
Stayed 7 nights in Jul 2024

6/10 Okay

Youssef

Disliked: Staff & service, property conditions & facilities
The quality of food and service was lacking during the first several days of the stay. I understood that the majority of hotel staff was on Eid holidays and so we felt it during the stay. The last two days were OK though it was too little too late.
Stayed 6 nights in Jun 2024

10/10 Excellent

Rehan

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay at this resort, it has everything a family needs and the water park will keep the kids busy all day. The food is also very nice and the team is amazing. Ayoub and Lamia from reception team are very good speak nice english. Overall highly recommend 👌
Stayed 6 nights in Jul 2024

8/10 Good

Rachid

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most of the staff are really nice ,the foods amazing ,it's many activities for the kids .
Stayed 3 nights in Jul 2024

4/10 Poor

Angela

Stayed 5 nights in Jul 2024

10/10 Excellent

abde

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The stuff was very professional,the waitresses were very professional especially a guy name was matishe ( Ismail) morning shift.I will come again my family was very happy the kids had a great time.
Stayed 3 nights in Jul 2024

2/10 Terrible

Adam

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 5 nights in Jun 2024

2/10 Terrible

HAFID

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities
I previously stayed here couples years ago. Noticed deterioration in all aspects. Some of the personal were very nice others were rude and clueless including management....
Stayed 4 nights in Jun 2024

6/10 Okay

hind A M

Travelled with family
Review
Overall it was ok but comparing to other properties it wasn't outstanding. There are things that could be improved : -We always had to ask for towels because staff didn't automatically replace them. -Tea and coffee in the rooms likewise wasn't replaced without asking. -There were flies constantly landing on the food in the restaurant, which was quite disgusting. There wasn't enough variety of desserts for children. Ice cream was an extra cost, around €4 for a small ice cream 🤔 Hotel admin was very unhelpful when we attempted to change our reservation because of a flight cancellation by the airline.
Stayed 7 nights in May 2024

4/10 Poor

Hind

Travelled with family
Disliked: Cleanliness
Overall it was ok but comparing to other properties it wasn't outstanding. There are things that could be improved : -We always had to ask for towels because staff didn't automatically replace them. -Tea and coffee in the rooms likewise wasn't replaced without asking. -There were flies constantly landing on the food in the restaurant, which was quite disgusting. There wasn't enough variety of desserts for children. Ice cream was an extra cost, around €4 for a small ice cream 🤔 Hotel admin was very unhelpful when we attempted to change our reservation because of a flight cancellation by the airline.
Stayed 7 nights in May 2024

10/10 Excellent

C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2024

2/10 Terrible

Sanaa

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
All the staff were very helpful but unfortunately the hotel wasn’t 5star not even 4star the food was good it wasn’t at the standard of the real Moroccan food I’m saying that because I’m Moroccan and I know what I’m talking about. The drinks was very limited we had to pay extra for an other drinks which normally supposed to be all inclusive but been surprised when we arrived at the hotel. Really it should be a 3 star hotel
Stayed 3 nights in May 2024

10/10 Excellent

sadaf

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property!
Stayed 6 nights in May 2024

6/10 Okay

Hubert

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in May 2024