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Hotel Imperial Plaza

4.0 star property

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Photo gallery for Hotel Imperial Plaza

Front of property – evening/night
Interior entrance
Family Double Room | Minibar, desk, free WiFi
Garden view
Outdoor pool

Reviews

6.4 out of 10

Popular amenities

  • Hot tub
  • Gym
  • Bar
  • Spa

Explore the area

Map
Av abdelkrim khettabi, Gueliz, Marrakech, 40 000
  • Majorelle Garden
    ‪3 min drive‬
  • Palais des Congrès
    ‪4 min drive‬
  • Jemaa el-Fnaa
    ‪6 min drive‬
  • Marrakech (RAK-Menara)
    ‪19 min drive‬

Room options

View all photos for Triple Room

Minibar, desk, free WiFi

Triple Room

  • City view
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Single Room

Single Room | Minibar, desk, free WiFi

Single Room

  • City view
  • 28 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Quadruple Room

Minibar, desk, free WiFi

Quadruple Room

  • City view
  • 40 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Standard Double Room

Minibar, desk, free WiFi

Standard Double Room

  • City view
  • 28 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Family Double Room

Minibar, desk, free WiFi

Family Double Room

  • City view
  • 400 sq m
  • Sleeps 4
  • 2 Double Beds

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Exterior

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  • Hot tub
  • Breakfast included
  • Pet-friendly
4.3 out of 5, Excellent, (50)
The price is €73
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includes taxes & fees
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About this property

Hotel Imperial Plaza

Hotel with a full-service spa, near Palais des Congrès
Along with a full-service spa, this smoke-free hotel has an outdoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a poolside bar and a sauna are on-site.
Hotel Imperial Plaza offers 114 air-conditioned accommodations with minibars and complimentary bathrobes. Televisions come with satellite channels. Bathrooms include a bath, bidets and complimentary toiletries.

This Marrakech hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An outdoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 2 treatment rooms, including rooms for couples. Services include hot stone massages, sports massages, Thai massages and facials. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy.
Our customers tell us that they can't get enough of the helpful staff at Hotel Imperial Plaza. During your stay, you're just a quick walk from Business Services Center. You'll find features such as free WiFi in public areas and free self-parking, plus a full-service spa.
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant and a poolside bar
  • Continental breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Indulge with body scrubs, body wraps or facials at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Just a 4-minute drive from Palais des Congrès and 6 minutes from Menara Gardens
  • Airport shuttle service available for a fee
Hotel Imperial Plaza offers its guests a full-service spa, an outdoor pool, and a health club. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the pool bar. WiFi and wired Internet are free in public spaces.

Business amenities include a business centre and a meeting room. A children's pool, a hot tub, and a sauna are also featured at the business-friendly Hotel Imperial Plaza. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

This 4-star Marrakech hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 7:30 AM to 10:30 AM.
Hotel Imperial Plaza has a restaurant on site.
Room service (during limited hours) is available.

Languages

Arabic, English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:30 AM to 10:30 AM for a fee: MAD 120 for adults and MAD 100 for children
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Children's pool
  • Evening entertainment
  • Full-service spa
  • Health club
  • Hot tub
  • Outdoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Meeting room

Outdoors

  • In the mountains
  • Rooftop terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sports massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

Room amenities

Bathroom

  • Bathtub
  • Bidet
  • Dressing gowns
  • Free toiletries
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 1:00 AM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Imperial Plaza

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MAD 16.50 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately MAD 120 for adults and from MAD 100 for children
  • Airport shuttle fee: MAD 100 per person (one-way)
  • Airport shuttle fee per child: MAD 50 (one-way), (up to 12 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and on-site parking
Tax ID - 06506741
This property accepts credit cards; cash is not accepted
Safety features at this property include a security system
Hotel Imperial Plaza offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in January and close in December.
  • Pool access available from 10:00 AM to 7:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Imperial Plaza
Imperial Plaza Hotel
Imperial Plaza Hotel Marrakech
Imperial Plaza Marrakech
Hotel Imperial Plaza Marrakech
Hotel Imperial Plaza Spa Marrakech
Hotel Imperial Plaza Hotel
Hotel Imperial Plaza Marrakech
Hotel Imperial Plaza Hotel Marrakech

Hotel Imperial Plaza Reviews

Reviews

6.4
Rating 10 - Excellent. 77 out of 348 reviews
Rating 8 - Good. 83 out of 348 reviews
Rating 6 - Okay. 61 out of 348 reviews
Rating 4 - Poor. 61 out of 348 reviews
Rating 2 - Terrible. 66 out of 348 reviews

6.8/10

Cleanliness

6.6/10

Staff & service

6.8/10

Amenities

6.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Krithika

Travelled with family
Disliked: Staff & service, room comfort

Christmas stay was not great

No hot water most of the times Intercom not working Food taste was so poor No Vegan or Vegetarian options We had to eat outside though we had paid for half board
Stayed 5 nights in Dec 2024

8/10 Good

Shoaib

Stayed 4 nights in Dec 2024

2/10 Terrible

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
There was no Hot water during the stay and everytime| we had to request for hot water and sometimes there was NO WATER from the tap at all which was very inconvenient and unacceptable. Food was very basic and no choices for vegetarians or vegans . Swimming pool is a lie. It is under renovation and we didn’t use it during our stay and were not informed during booking which was made a month ago. Spa facilities are not usable too. All of this issues we faced when the hotel is fully booked and we heard bad experiences too from other people stayed during the same time
Stayed 5 nights in Dec 2024

8/10 Good

Sudheer babu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
close to city
Stayed 7 nights in Dec 2024

10/10 Excellent

Fiona

Stayed 2 nights in Dec 2024

2/10 Terrible

Irfan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a good option if you don’t want to stay in the Medina. The breakfast room is amazing. The pool seems great although they are doing some work construction next to it. I bet it will look amazing in a few months. I found that all the employees were very kind and helpful. Receptionist, front desk agent, doorman, people at breakfast room. The room was clean and very comfortable. It has a cute balcony. I would recommend it.
Stayed 2 nights in Nov 2024

6/10 Okay

Jameel

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Babrak

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were really nice when we came here and the breakfast was delicious
Stayed 6 nights in Oct 2024

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Sep 2024

6/10 Okay

Suleman

Disliked: Staff & service
Stayed 4 nights in Sep 2024

8/10 Good

Halid

Travelled with family and small children
Liked: Cleanliness, staff & service
The Hotel is ok .The staff are great and really helpful. From reception staff,to the chefs ,servers ,and the security staff there were all very helpful. The rooms could do with updating and the Poole is 1,8 m only small section is for kids snd is 0.5 m wich is not great for children to play around. Overall is value for money if you need to stay night or 2 .
Stayed 1 night in Aug 2024

4/10 Poor

Julius

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 10 nights in Aug 2024

10/10 Excellent

Jameel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Mohammed Jablu Khalesuzzaman

Disliked: Staff & service
Stayed 6 nights in Aug 2024

2/10 Terrible

Muhammad

Disliked: Cleanliness, property conditions & facilities, room comfort
Night staff was so rude and i booked room for 2 nights but i stayed only one night there and i left hotal next morning..i will claim my money back cuz of stall behav
Stayed 2 nights in Aug 2024

10/10 Excellent

Idris, London

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good customer service
Stayed 5 nights in Jul 2024

4/10 Poor

Jameel

Stayed 1 night in Jul 2024

10/10 Excellent

Mbarek

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay it was good
Stayed 2 nights in Jul 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

7 day stay nice hotel

Had a very nice time stayed half board the food was very good even though it was buffet style only no so great was in the evening you had to pay for drinks with dinner coffee tea juice was free with breakfast if your going to Marrakech please note that there is very little place to drink alcohol this hotel doesn't serve or had alcohol rooms were very nice and clean bit basic only three coat hangers in wardrobe room cleaned every day pool area is on the roof and very nice with sunbeds and a snack bar for soft drinks and food very enjoyable holiday staff were very friendly and helpful
Stayed 7 nights in Jun 2024

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 2 nights in Jun 2024

4/10 Poor

Asmaa

Stayed 1 night in Jun 2024

10/10 Excellent

Saratu

Stayed 3 nights in Jun 2024

6/10 Okay

Hamed

Stayed 5 nights in Jun 2024

4/10 Poor

Emma

Travelled with family
Disliked: Staff & service
The hotel looks nice but a bit run down. Breakfast was nice and the staff that serve the food are very polite. However alot of other staff members are rude. When I arrived I booked a family room for four people. There were only two towels in the room when I asked for some more towels, they told me two was enough. They then reluctantly gave me one more towel. I then wanted to use the gym. When i asked one of the staff to open the gym door for me. She told me she was eating and I should come back in an hour. I told her I had paid for the gym and I would like to use it and she still told me she is eating and I should come back even though the gym was meant to be open. The hotel rooms are not cleaned to a high standard. So with that and rude staff, its just not worth the hassle .
Stayed 4 nights in Jun 2024