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Hotel Islane

3.5 star property

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Photo gallery for Hotel Islane

View from property
Breakfast, lunch and dinner served
Body scrubs, facials, massage/treatment rooms, manicures and pedicures
Food court
Interior

Reviews

6.8 out of 10

Popular amenities

  • Bar
  • Spa
  • Room service
  • Laundry
  • Breakfast included
  • 24/7 front desk

Explore the area

Map
279 Avenue Mohamed V, Marrakech, 40000
  • Koutoubia Mosque
    ‪3 min walk‬
  • Jemaa el-Fnaa
    ‪6 min walk‬
  • Le Jardin Secret
    ‪11 min walk‬
  • Marrakech (RAK-Menara)
    ‪13 min drive‬

Room options

View all photos for Quadruple Room

Minibar, in-room safe, blackout curtains, WiFi

Quadruple Room

  • 50 sq m
  • Sleeps 4
  • 4 Single Beds

View all photos for Single Room

Minibar, in-room safe, blackout curtains, WiFi

Single Room

  • 20 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Triple Room

Minibar, in-room safe, blackout curtains, WiFi

Standard Triple Room

  • 50 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

View all photos for Standard Room

Minibar, in-room safe, blackout curtains, WiFi

Standard Room

  • City view
  • 50 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

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Front of property

Novotel Marrakech Hivernage

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  • Kids pool
  • Free WiFi
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3.7 out of 5, Good, (1001)
The price is €246
for 1 room
includes taxes & fees
24 Apr - 25 Apr
Novotel Marrakech Hivernage

About this property

Hotel Islane

Hotel with free breakfast, a short walk to Jemaa el-Fnaa
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a coffee shop/cafe, massage/treatment rooms and a business centre.
Hotel Islane offers 38 air-conditioned accommodations with DVD players and minibars. LCD televisions come with satellite channels.

Bathrooms include baths or showers with a deep soaking bath, complimentary toiletries and hairdryers. Business-friendly amenities include safes and telephones. Housekeeping is offered on a daily basis and in-room massages can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available. Services include facials, body scrubs and manicures and pedicures.
During your stay at Hotel Islane, you're just a quick walk from Jemaa el-Fnaa. Features include free breakfast and free WiFi in public areas, plus a restaurant.
  • Free continental breakfast served daily
  • Free Wi-Fi in some public areas
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Within a 15-minute walk of Jemaa el-Fnaa and Le Jardin Secret
  • Airport pick-up shuttle service available for a fee
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

A business centre and a meeting room are available. Spa services, a terrace, and multilingual staff are also featured at Hotel Islane. A shuttle from the airport to the hotel (available 24 hours) is available for a fee.

This 3.5-star Marrakech hotel is smoke free.

Guests are served a free continental breakfast daily from 7 AM to 10:30 AM.
Hotel Islane has a restaurant serving breakfast, lunch, dinner and light fare.
Room service is available.

Languages

Arabic, English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour airport pick-up shuttle on request for a surcharge
  • RV/bus/lorry parking on site

Food and drink

  • Free continental breakfast available daily 7 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • DVD player
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Terrace

Spa

  • Body scrubs
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Spa treatment rooms

Accessibility

  • No lift

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • DVD player
  • LCD TV with satellite channels

Food and drink

  • Minibar
  • Room service

More

  • Air conditioning
  • Phone
  • Safe

Policies

Check-in

Check-in start time: noon; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 50

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • New Year's Eve (31 December) Gala Dinner per adult: EUR 50.00
  • A tax is imposed by the city: EUR 1.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 15 per vehicle
  • Late check-out fee: EUR 50 (subject to availability)
  • In-room safe fee: EUR 2.5 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Hotel Islane offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

Property is also known as

Hotel Islane
Hotel Islane Marrakech
Islane
Islane Marrakech
Hotel Islane Hotel
Hotel Islane Marrakech
Hotel Islane Hotel Marrakech

Hotel Islane Reviews

Reviews

6.8
Rating 10 - Excellent. 36 out of 254 reviews
Rating 8 - Good. 95 out of 254 reviews
Rating 6 - Okay. 74 out of 254 reviews
Rating 4 - Poor. 29 out of 254 reviews
Rating 2 - Terrible. 20 out of 254 reviews

6.8/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

6.2/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Great bar restaurant but No light at times no towels some days Poor room conditions
Stayed 5 nights in Dec 2019

8/10 Good

Tomas

Travelled with group
Liked: Staff & service
Perfect location
My choice of this hotel was mainly because of its location, right in the center, near Koutubia mosque and Jmaa el Fnaa square and on the way to another hotel i choose. Very basic hotel that needs renovation, very basic amenities, not so clean, but good for night or two, if you looking for a safe place in the center of Marrakech and close to Medina.Breakfast is a also basic, but the view from the balcony on Koutubia mosque was great!
view from terrace
room view
room view
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Excellent location for top sights. Noisy. Stairwells are poorly lighted and exit directions, if any, are confusing. No elevator
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service
Best Location as it is in front of Koutoubia Mosque and 2 mins walk from the square.
Stayed 3 nights in Aug 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor, impolite staff
The room is old and dirty. The bed is clean. The staff never replies to my emails nor message queries. The person serving us breakfast was impolite and yet asked for a 50 dollar tip. The hotel is near the mosque. Their prayers could be heard clearly in the room till late.
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and facilities. Rooftop bar restaurant witg amazing views to the Katoubia mosque. Staff excellent. Rooms comfortable and quiet. Usual Moroccan tendency to falling at the last small thing- no soap or shampoo & bathtub chipped & uninviting. But otherwise excellent.
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was lovely and helpful ...location is brilliant ..with most attractions only few minutes away
Stayed 5 nights in Apr 2019

6/10 Okay

Verified traveller

Great location, rooms not so much but cheap.
The location is great, it can not be better. Rooms however are not great. Some rooms are not very clean and some smell a little. Is a good low price for the location though. If you are looking for something convenient and cheap this is the hotel for you. Taxy from this area to airport cost around 100 Morrocan Dirham and around 200 from Airport to Koutoubia Mosque(most emblematic building in Marrakesh) which is right in front of this hotel.
Stayed 1 night in Mar 2019

8/10 Good

Katherine

Liked: Cleanliness, staff & service, room comfort
Hotel Islane - great value in a great location
We had a lovely stay at Hotel Islane - it's location is super , just a few minutes walk from Djemma El Fna but relitavely quiet. It has a great outlook onto the koutoubia mosque and a lovely roof top restaurant. The rooms are good, slightly worn and basic but it is not expensive so I think it's overall good value for money and I would be happy to stay there again.
Stayed 1 night in Mar 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I payed taxe per internet and in recepion they wants again money!
Stayed 2 nights in Jan 2019

8/10 Good

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good stay
The location is brilliant - close to the old part and next to the square. The hotel stars reflect the quality of the hotel and this is what to expect. The place was clean and the staff friendly. The terrace has a great view and we had no problems.
Stayed 3 nights in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Good location
Great location, noisy if you have a room looking out to the main road.
Stayed 1 night in Nov 2018

6/10 Okay

Sadeeq

Liked: Staff & service
Disliked: Room comfort
There's a bad smill in the room. The room needs more cleaning. The bathroom is not good.
Stayed 1 night in Oct 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

8/10 Good

Verified traveller

Liked: Staff & service
decent hotel
decent hotel. very nice staff. room are of ok standard.
Stayed 2 nights in Sep 2018

8/10 Good

Rachel, Trondheim

Liked: Cleanliness, staff & service
Nice hotel with a view to the Koutobia moske
I have stayed here before. Its a nice hotel with helpful staff. From the restaurant and the breakfast area can you see the Koutoubia Moske. Near the Djama el Fna and souk.
Stayed 7 nights in Jul 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

2/10 Terrible

Abdelhamid

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Please stay away
Very bad experience with bed bugs, or mosquito, I'm not really sure. Something bite me and my wife for 2 days. We changed the room, but it did not help. We asked for refund for the remaining two days, the management ignored us. Please stay away from this hotel, spite the amazing location in old Marrakesh and the famous Jamih Alfana.
Stayed 4 nights in Aug 2017

4/10 Poor

tony, london

Disliked: Cleanliness, property conditions & facilities, room comfort
Needs a lot of refurbishment - but good location
Only good thing was location which was excellent. But hotel condition was way below par. Bathroom was third world level. There was a stink coming from bathroom/shower at night. Restaurant balcony view was excellent and staff were pleasent enough as most people in Morocco are. Only stay if you're bothered about hotel quality.
Stayed 4 nights in Jul 2017

8/10 Good

Saf, England, UK

Liked: Cleanliness, staff & service, room comfort
Good value for money.
Hotel is in a prime location right next to the square & directly opposite the amazing 12th Century Koutoubia Mosque. The Hotel staff are very friendly and welcoming. It represents good value for money. You get what you pay for. One downside is the shower didn't have a surround therefore water can easily go all over. Also the wifi is poor.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfy hotel.
The hotel staff were very nice. Had a wonderful stay.

8/10 Good

Kev, Cornwall UK

Liked: Cleanliness, staff & service, property conditions & facilities
Central hotel

4/10 Poor

MUHAMMAD, London

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Marrakech Morocco
Marrakech Beautiful city

6/10 Okay

Verified traveller

Very good for the money and location
I spent three days In that hotel in terms of location the hotel is situated on the edge of Madina two minutes walk WC with hilarious shower inside the room also the room have TV, hair dryer and AC work fine with heat sorry no hot water breakfast acceptable 2 days no cheese and the next day no Biskut first day no juice regardless of the AFS breakfast .hotel clean and the staff is very helpful and excellent service.I would like to thank Eman, Latifah,Ibrahim, Hasan for making my stay Pleasant

4/10 Poor

Waleed , Cairo, Egypt

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
The hotel location is the only convenient thing.
The hotel is located directly in Al fana square. It's suitable for singles and group of friends but not convenient at all for families. All the hotel staff are very cooperative . I would like to thank all of them especially the French supervisor .