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Riad Charai

3.5 star property

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Photo gallery for Riad Charai

Exterior
Outdoor pool, open 8:00 AM to 9:00 PM, pool umbrellas, pool loungers
Deluxe Double Room | In-room safe, desk, soundproofing, free WiFi
Terrace/patio
Front of property – evening/night

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Pool
  • Breakfast included
  • Laundry
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
54, Diour Jdad, Zaouia Abbassia, Medina, Marrakech, 40000
  • Marrakech Museum
    ‪14 min walk‬
  • Majorelle Garden
    ‪17 min walk‬
  • Jemaa el-Fnaa
    ‪5 min drive‬
  • Marrakech (RAK-Menara)
    ‪19 min drive‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room | In-room safe, desk, soundproofing, free WiFi

Deluxe Double Room

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Suite

Suite | In-room safe, desk, soundproofing, free WiFi

Suite

  • 30 sq m
  • Sleeps 3
  • 1 Double Bed OR 1 Queen Bed

View all photos for Double Room

In-room safe, desk, soundproofing, free WiFi

Double Room

  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Double Room (Special Offer)

In-room safe, desk, soundproofing, free WiFi

Double Room (Special Offer)

  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Supreme Suite

Supreme Suite | In-room safe, desk, soundproofing, free WiFi

Supreme Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Master Suite

Master Suite | In-room safe, desk, soundproofing, free WiFi

Master Suite

  • 55 sq m
  • Sleeps 4
  • 1 Queen Bed OR 2 Single Beds

Similar properties

Interior

Riad Nasreen

  • Pool
  • Breakfast included
  • Spa
  • Free WiFi
4.5 out of 5, Wonderful, (192)
The price is €164
for 1 room
includes taxes & fees
29 Mar - 30 Mar
Riad Nasreen

About this property

Riad Charai

Riad with free breakfast, near Jemaa el-Fnaa
Along with an outdoor pool, this smoke-free riad has a rooftop terrace and concierge services. Free continental breakfast and free WiFi in public areas are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
Riad Charai offers 8 accommodations with a safe and a hairdryer. Televisions come with satellite channels.

Bathrooms include a bath. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Recreational amenities at the riad include an outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at Riad Charai. During your stay, you're just a quick walk from Zawiya of Sidi Bel Abbas. Free breakfast, free WiFi in public areas and an outdoor pool are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Within a 15-minute walk of Marrakech Museum and Le Jardin Secret
  • Airport, bus station shuttle and theme park shuttle service available for a fee
  • Pets welcome for a fee
Free breakfast is available daily. WiFi is free in public spaces. A theme park shuttle, a round-trip airport shuttle and a bus station shuttle are available for a fee. An outdoor pool, a rooftop terrace, and tour/ticket assistance are also featured at the business-friendly Riad Charai. The riad can provide concierge services and limo/town car service.

This 3.5-star Marrakech riad is smoke free.

Guests are served a free continental breakfast daily from 7 AM to 10 AM.

Languages

Arabic, English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (EUR 2 per day)
  • Return airport shuttle (surcharge)
  • Bus station shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Free continental breakfast available daily 7 AM to 10 AM

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with satellite channels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 8:00 PM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 20 per pet, per day
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.50 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: EUR 2 per day(1640 ft away; open 24 hours)
  • Pet fee: EUR 20 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:00 AM to 9:00 PM

Property is also known as

Riad Charai
Charai Marrakech
Riad Charai Marrakech
Riad Charai Riad
Riad Charai Marrakech
Riad Charai Riad Marrakech

Riad Charai Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 68 out of 91 reviews
Rating 8 - Good. 14 out of 91 reviews
Rating 6 - Okay. 5 out of 91 reviews
Rating 4 - Poor. 1 out of 91 reviews
Rating 2 - Terrible. 3 out of 91 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

richard

Stayed 4 nights in Oct 2024

10/10 Excellent

Tanveer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at Riad Charai was very pleasant, homely feeling, and relaxing. The use of stairs for higher floors could possibly be taken into consideration for those who cannot climb stairs
Stayed 3 nights in Oct 2024

10/10 Excellent

Masoud

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really a great place to stay, very convenient and within walking distance to everything in Medina.
Stayed 1 night in Sep 2024

6/10 Okay

Kasandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

6/10 Okay

Daniel

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
The riad common area’s are beautiful and very traditional. Breakfast is basic and light. The area wasn’t great in my opinion. It’s located right beside the north wall of Marrakesh old town which is about a 20 minute walk from the Medina. This was mostly fine but we did encounter issues with local scammers threatening us to pay them after following us while walking home claiming to be ‘offering their time to direct us’. If this is your first time in Morocco and your not used to the common tricks these obnoxious hustlers do, then I would recommend staying closer to the medina (if you want the old town experience) or in proper hotel in the new town, as this is less likely to happen in the touristy areas from what I saw. Also, the hotel offer dinner on the first night through message after you book. As we arrived around dinner time we asked if they could prepare for us about 3 days before. When we arrived they didn’t know what we were talking about when we mentioned it. This was annoying as the riad doesn't have a make to order restaurant, you need to give them a lot of notice.
Stayed 4 nights in Jun 2024

10/10 Excellent

Emily

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Road Charai was absolutely lovely from start to finish. When we arrived we were greeted with Moroccan tea and biscuits, shown to our room in which they upgraded us with no extra cost to a deluxe suite room, and told about the lunch and dinner services they provide. Staff were lovely and attentive, breakfast was included every morning consisting of pastries, coffee and omelette. The pool space was very chilled and the rooftop loungers quiet. The riad is situated close to the outskirts of the medina wall so it was a short walk to taxis and small shops/stalls. Would highly recommend for a short stay in a more traditional accommodation than your usual hotel.
Stayed 4 nights in May 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

Patrick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent riad!! No complaints.
Stayed 2 nights in Mar 2024

8/10 Good

lindsey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent.
Dreamy Riad , breathtaking decor , amazing staff serving amazing food. We stayed for 3 nights wish we had booked longer. They organised spa treatments for us also and transfers. We stayed to celebrate my 50th birthday and the staff sang to me and gave me cake , such a lovely gesture and I felt so special. It’s more towards the north of the medina so about 20-30 minutes walk to the square and many of the restaurants I wanted to visit but with maps we managed the medina very well , enjoying the narrow streets and souks. All part of the experience I came for.
Stayed 3 nights in May 2023

10/10 Excellent

Steve

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Riad Charai is perfect for enjoying the REAL Marrakech Beautiful facility and close walk to most venues Staff is excellent Breakfast is delicious
Stayed 5 nights in Mar 2023

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A tranquil hideaway away from the bustle of the Medina. Very friendly and helpful staff.
Stayed 6 nights in Feb 2023

2/10 Terrible

Alexander

Stayed 3 nights in Dec 2022

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was nervous about this trip. Our first Riad cancelled on us. I had to book this one last minute. They were nothing short of amazing. They had a car meet us at the airport and dinner ready for us the first night even though we got there late. The room was clean and the staff was amazing. We also received spa services which were fantastic!
Stayed 3 nights in Nov 2019

10/10 Excellent

Lydia, London

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Riad Charai was the perfect experience. The Riad is decorated beautifully and provides a relaxing sancturary away from the business of Marrakech. The staff were wonderfully accommodating and the chef prepared some delicious food for us on a couple of occasions. We also enjoyed the spa treatments on site and would highly recommend. The location is about a 20 min walk from the more central parts of the city, however we also ate at some brilliant restaurants much closer (about a 10 min walk). It can feel like a bit of a maze trying to navigate back to the Riad and we had a couple of frustrating experiences with local 'guides' who couldn't take no for an answer, however not the fault of the Riad and they gave great advice for navigating the city on our arrival. Overall a wonderful experience, brilliant value for money and would recommend to anyone visiting Marrakech!
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the beauty and design of this space and the staff - especially Brahmin and the women in the kitchen - brought light and personalized the place for us. Thank you! An oasis in the busy medina.
Stayed 3 nights in Apr 2019

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty & uncared for. White curtains have never been washed Rugs are full of holes Pretty at night when you can’t see all the dirt
Stayed 4 nights in Mar 2019

10/10 Excellent

Christine, Philadelphia, US

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and spacious Riad with great service. Nicholas was a wonderful host.
Stayed 8 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2019

10/10 Excellent

Theodoros

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Κλείστε άφοβα, η ευκολία πρόσβασης μεγάλο +
Εξαιρετικό, μακριά από την βαβούρα του κέντρου και 2 λεπτά από πύλη. Άνετη επιστροφή με ταξί από πλατεία. Πεντακάθαρο, διακοσμημένο με γούστο και διακριτικό service
Stayed 2 nights in Nov 2018

10/10 Excellent

Alex, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect riad, great and friendly staff; highly recommended overall!
Stayed 4 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing riad with excellent service! The staff made our stay here amazing
Stayed 6 nights in Jun 2018

10/10 Excellent

Philippe, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
For the proce you pay, you wont find better in Mareackesh. Great location, great service and very nice place ! All The staff makes it great ! Ibrahim was specialy awsome.
Stayed 3 nights in May 2018

10/10 Excellent

sheila, manchester uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely beautiful place.
From the moment we arrived we were looked after brilliantly by all the staff at this wonderful Riad. The building and grounds are stunningly beautiful and the decor and furniture quite breathtaking. Attention to detail runs through everything here .... even the bed linen was exquisite. Staff were always on hand to help, arrange trips , advise on places to go and the food was delicious.
Stayed 7 nights in Apr 2018

8/10 Good

Jessica-Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2018

10/10 Excellent

Rafi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Surprise
It was nice surprise to see this hidden jewel in Marakesh's Old Medina. Within walking distance of all the historic sites. The courtyard was beautiful. The interiors were done tastefully. The Manager was very helpful. His staff member Rashid was very courteous and super helpful. The competent and courteous women employees were helpful and a positive addition.
Stayed 4 nights in Feb 2018