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Riad Joya

4.0 star property

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Photo gallery for Riad Joya

Terrace/patio
Deluxe Suite | Premium bedding, in-room safe, blackout curtains, free cots/infant beds
Double Room (Zanzibar) | View from room
Property grounds
Lobby

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • Room service
  • Laundry
  • Housekeeping

Explore the area

Map
Hay Mouassine, Derb El Hammam 26/27, Marrakech, 40000
  • Le Jardin Secret
    ‪4 min walk‬
  • Marrakech Museum
    ‪5 min walk‬
  • Jemaa el-Fnaa
    ‪5 min walk‬
  • Marrakech (RAK-Menara)
    ‪25 min drive‬

Room options

View all photos for Deluxe Suite

Deluxe Suite | Premium bedding, in-room safe, blackout curtains, free cots/infant beds

Deluxe Suite

  • 38 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Suite

Superior Suite | Premium bedding, in-room safe, blackout curtains, free cots/infant beds

Superior Suite

  • 30 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Prestige Suite

Prestige Suite | Premium bedding, in-room safe, blackout curtains, free cots/infant beds

Prestige Suite

  • 45 sq m
  • Sleeps 3
  • 1 Double Bed

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Exterior

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4.9 out of 5, Exceptional, (442)
The price is €297
for 1 room
includes taxes & fees
25 Apr - 26 Apr
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About this property

Riad Joya

Riad with a full-service spa, a short walk to Jemaa el-Fnaa
This riad features a full-service spa, a restaurant and a bar/lounge. Free full breakfast and free WiFi in public areas are also provided. Additionally, a snack bar/deli, a rooftop terrace and a coffee shop/cafe are on-site.
Riad Joya offers 7 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature premium bedding. This Marrakech riad provides complimentary wireless Internet access. Bathrooms include bathrobes, slippers, bidets and complimentary toiletries. Additionally, rooms include a hairdryer and blackout curtains. Cots/infant beds (complimentary) and Rollaway/extra beds (surcharge) are also available. Housekeeping is provided on a daily basis.
Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy.
During your stay at Riad Joya, you're just a quick walk from Jemaa el-Fnaa. Features include free breakfast and free WiFi in public areas, plus a full-service spa.
  • Free full breakfast served daily
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Indulge with facials, massages or body scrubs at the spa
  • Services include babysitting, a concierge and tour or ticket assistance
  • Just a 4-minute walk from Le Jardin Secret and 5 minutes on foot from Jemaa el-Fnaa
  • Airport shuttle service available for a fee
Riad Joya offers its guests a full-service spa. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A rooftop terrace, spa services, and a library are also featured at Riad Joya. An airport shuttle (available 24 hours) is available for a fee.

Smoking is allowed in designated areas at this 4-star Marrakech riad.

Guests are served a free full breakfast daily from 7 AM to 11 AM.
On-site venue – This restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Languages

Arabic, English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (MAD 30 per night)
  • Street parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Free full breakfast available daily 7 AM to 11 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Full-service spa
  • Library

Family friendly

  • Babysitting (surcharge)
  • Free cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Rooftop terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Treatment room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Early check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The property charges 3 per cent for credit card payments
There is no front desk at this property
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Host will greet you

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MAD 600.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MAD 41.80 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MAD 250 per vehicle (one-way, maximum occupancy 4)
  • Nearby parking fee: MAD 30 per night(1640 ft away; open 24 hours)
  • Rollaway bed fee: MAD 600.0 per night
  • Credit card charges are subject to a surcharge of 3 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Riad Joya offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. This property does not have a front desk. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning on arriving outside normal check-in hours must contact the property in advance for check-in instructions. The host will greet guests on arrival.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the riad before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Riad Joya Marrakech
Joya Marrakech
Riad Joya Riad
Riad Joya Marrakech
Riad Joya Riad Marrakech

Riad Joya Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 71 out of 79 reviews
Rating 8 - Good. 6 out of 79 reviews
Rating 6 - Okay. 1 out of 79 reviews
Rating 4 - Poor. 1 out of 79 reviews
Rating 2 - Terrible. 0 out of 79 reviews

10/10

Cleanliness

10/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Such a treat
So lovely, couldn’t have been quieter or nicer & more helpful staff. Felt like they went above & beyond to help in any way. Would love to stay again.
Stayed 3 nights in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An Oasis of Calm in the bustle of the Medina
We are not usually moved to write reviews online but our long weekend in Marrakech at Riad Joya was perfect. The Riad is a beautiful Oasis of calm in the bustle of the Medina, and our room was just wonderful, but the staff are the reason we write. From the moment we were met at the nearest drop off point for the medina and our luggage was carted to our Riad (we certainly wouldnt have been able to find it without him!). The staff tended to our every need from booking our restaurants, escorting us to our pick up point for tours, sharing their local knowledge and ensuring we were most certainly home away fom home. Our room was even made up twice a day and so spotlessly clean. Riad Joya you were indeed a joy and if we didn't have work tomorrow we would have been extending our stay!
Stayed 3 nights in Oct 2024

10/10 Excellent

OanaLavinia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay in Marrakesh. The property is very central located close to the Djemaa el Fna and the souks. The staff is very friendly and helpful. They greeted us on the first day with tea and they helped us with everything that we asked for.Each time we left the room, the staff came in and cleaned the room. For sure they pay a lot of attention on cleaning, which is excellent. The breakfast was also amazing and they also have a nice roof top terrace where you can enjoy the sun. We highly recommend this place for a stay in Marrakesh!:)
Stayed 3 nights in May 2024

10/10 Excellent

Junia, San Gabriel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in and check out was super easy, and they were so helpful with everything we needed, booked us a place for dinner right away, walked us out to get a taxi on our last day at 7am with to go breakfast packages! Breakfast was included and was awesome! The room was a bit on a dark side, shower with hot and cold water can be tricky to handle.
Stayed 2 nights in May 2024

10/10 Excellent

Jasmine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Best Riad
From the moment my friend and I were greeted by Noureddine and staff, we were welcomed and made to feel at home. I totally screwed up our booking and Noureddine adjusted to our needs, very kindly and made it stress free! The room was STUNNING and clean with fresh fruit and water everyday! Breakfast was amazing every morning and so fresh, as soon as we came out of our rooms we were met with our bread basket and asked if we wanted the fresh offerings of the day. I’ve never been waited on so greatly as I have in this Riad and in Marrakech!! Any time we wanted tea they were so kind to indulge us. The excursions were all handled by Noureddine who was so gracious and patient with my friend and I. He made it very simple for us to do all the activities we wanted to in Marrakech and we did many! One note, do have cash for your excursions and tipping, next visit I will have more cash rather than relying on cards (although you can use your cards in many places). This was the best trip I’ve ever been on with everything working so seamlessly and most definitely the best place I’ve ever stayed! Super close to the square, Jemaa El-Fnaa also!!!
Stayed 7 nights in Jan 2024

10/10 Excellent

Kuldeep

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely and quality little Riad in Marrakech. Beautifully decorated, staff are friendly and supportive and extremely peaceful.
Stayed 2 nights in Apr 2024

6/10 Okay

Adam, Palm Springs

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The property has very few of any amenities besides wifi (which was unstable) - no tvs or speakers, no pool, no gym, no room service - very minimal so two stars were given for property facilities and for $250/night I have higher expectations. Most conversations can be heard in the room from other guests since the rooms face inward to the courtyard. The riad is a 10 min walk from the closest street where a taxi can drop off. The service is very nice and the hotel can help with luggage. However at night it doesn't feel safe, there's no security presence in the dark alleys and boys are zipping through the alleys on scooters at 30 km/h which are quite dangerous. On a positive note, the service provided was very warm and hospitable and the breakfast was wonderful.
Stayed 2 nights in Mar 2024

10/10 Excellent

Yardlie, las Vegas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing specially for being our 1st time in Morocco Marrakesh , the place has everything and the service of everyone that works there was incredible; special thanks to Noureddine so helpful and thoughtful and gave us all the recommendations that we needed.
Stayed 3 nights in Oct 2023

10/10 Excellent

CYNTHIA

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Thank you so much Noureddine and staff for the most pleasurable stay at Riad Joya. Noureddine was quick to reply to my emails and arrange airport transfers before I arrived. On arrival, you are dropped off by the medina gates and warmly greeted by Noureddine. He takes you to the riad via it’s small alleyways. Seems a bit weird as you walk through a dark alleyway but as you enter the riad, you walk into your own little haven! It is a stunning Riad with all rooms overlooking a beautiful courtyard. Room was beautiful and spacious. The standout of the stay was the kind and friendly service by all the staff at Riad Joya. They helped booked excursions and spa treatments at the riad. The hammam treatment was definitely a must if staying in Marrakech. The food was absolutely delicious. The pastilla and chicken tagine was sublime. They even whipped us up a lunch when the weather was too hot to venture out during the day. There is a roof terrace where you can sunbathe in one of the sun loungers. I found the experience of staying in a Riad better than staying in a hotel. It just felt more intimate and felt we were immersed in the life of Marrakech by staying within the medina area. Our flight wasn’t departing until the evening and Noureddine was kind enough to let us have the room to until we left. It’s these little touches that made us feel so welcome there! Don’t hesitate and please stay at Riad Joya!

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
All arrangements were perfect. Transportation too and from the airport with someone to carry your luggage was standard. They meet you upon arrival and hold your hand through everything. Service was above all expectations. Your room is refreshed every time you leave. Highly recommend.
Stayed 6 nights in May 2023

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Yomna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved Riad Joya. Our room was spacious, comfortable and clean. We were trying to find a room at a different Riad to be with our friends but luckily we ended up here. It is conveniently located in the center of the madina yet tucked away from the noise. Great dining spots around the block. Room is clean, spacious and bed is very comfortable. The breakfast area is shabby chic, simple and lovely. Staff are friendly and helpful. We got lost at night and Noureldin quickly came to our rescue. Marrakech is such a magical place with lots going on. Riad Joya was the perfect resting place after an exhausting day. I recommend reserving the entire Riad with a big group of friends, I wish we had done that :)
Stayed 4 nights in Mar 2023

10/10 Excellent

Gina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was perfect, the food was amazing, everyone was exceptionally friendly and helpful. We will definately be back soon! Thank you to everyone for making our stay so memorable!
Stayed 5 nights in Feb 2023

10/10 Excellent

Gina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at Riad Joya was really wonderful! The food is the best I had our entire time in Marrakech. Everyone was very helpful in all ways. Riad Joya was centrally located so that I was able to navigate my way around the medina. Our room was clean and very comfortable. Thank you to everyone at Riad Joya for making our stay exceptional!
Stayed 1 night in Feb 2023

10/10 Excellent

Philippe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simply great!
It is really a oasis in the middle of the Medina. Beautiful designed, spacious rooms and very friendly staff. I can highly recommend Riad Joya. Not so easy to find but the location is great.
Stayed 3 nights in Dec 2022

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place right in the Medina. Great room. Great breakfast. Great service. Nour will escort you in and out of the maze of souks and arrange great guided tours for you of the city and surrounding area

10/10 Excellent

Joanna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would highly recommend this property not only for its great location in the Medina yet quiet enough from the hustle and bustle but more for the service provided by Nourredine the owner. It felt like you were staying with family, talking care of all your needs, walking you to and from places so you don’t get lost and are safe. He set up a tour and driver. And the rest of the staff was so friendly too. Lastly the room and property was so beautiful, clean and everything you see in the pictures. It was sad that we were there for one night and wished we could’ve stayed longer. Would stay here again!
Stayed 1 night in Nov 2022

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Oct 2022

10/10 Excellent

Sokana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were awesome!! The customer service was exceptional, and the room is very spacious and clean. Breakfast was great. I highly recommend this riad.
Stayed 2 nights in Oct 2022

10/10 Excellent

Karine, Ramat Gan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Riad Joya is hidden gem that needs to be discovered. Situated at the heart of the Medina of Marrakesh, and still, once you enter the complex it is totally quiet. The riad is beautifully designed and mostly important, the staff is amazing. Nouradin and his team - they are the big joker of the riad. He helped me a lot: from escorting me from the airport, arranging a guide tour, joining me to pottery shopping, and being available on whatsapp for any question I had etc... The breakfast is great, and the big plus is that once you get out of the riad you are in the middle of everything. I really recommend this place for people who want to feel the beat of the medina. Prepare yourself to walk a bit, as in the medina vehicles are limited.
Stayed 3 nights in Sep 2022

10/10 Excellent

Nnamdi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous Stay
This is one of the gems in Marrakech. We arrived and were catered to like royalty. The house keeping and kitchen staff are amazing. The rooms were extremely clean, large and comfortable. We enjoyed the bathroom and sky shower. Noor the manager will provide whatever you need and escorted us through the Medina. The location is perfect, close to the square and close to shopping. You’re also in the middle of the restaurant’s and spas. I’ll definitely do this again.
Stayed 5 nights in May 2022

10/10 Excellent

Verified traveller

Stayed 2 nights in Jun 2022

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great room. Beautiful communal areas and amazing staff.
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with very friendly and accommodating staff
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019