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Riad Lila

4.0 star property

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Interior
Interior
Suite | Premium bedding, in-room safe, iron/ironing board, free wired Internet
Interior
Interior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pet-friendly
  • Pool
  • Room service
  • Laundry
  • 24/7 front desk

Explore the area

Map
Derb Dabachi Derb My Abdelkader N° 21, Marrakech, 40000
  • Jemaa el-Fnaa
    ‪6 min walk‬
  • Marrakech Museum
    ‪8 min walk‬
  • Le Jardin Secret
    ‪10 min walk‬
  • Marrakech (RAK-Menara)
    ‪21 min drive‬

Room options

View all photos for Suite

Suite | Premium bedding, in-room safe, iron/ironing board, free wired Internet

Suite

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite (Rose des Sables)

Premium bedding, in-room safe, iron/ironing board, free wired Internet

Suite (Rose des Sables)

  • 20 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Double Room

Premium bedding, in-room safe, iron/ironing board, free wired Internet

Double Room

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room

Premium bedding, in-room safe, iron/ironing board, free wired Internet

Double Room

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite

Suite | Premium bedding, in-room safe, iron/ironing board, free wired Internet

Suite

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Triple Room, 1 Bedroom, Non Smoking

Premium bedding, in-room safe, iron/ironing board, free wired Internet

Traditional Triple Room, 1 Bedroom, Non Smoking

  • 20 sq m
  • Sleeps 3
  • 1 Single Bed

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About this property

Riad Lila

Family-friendly riad with rooftop terrace and seasonal outdoor pool
This riad features an indoor pool, a restaurant and a bar/lounge. Free wired Internet in public areas and a free manager's reception are also provided. Additionally, a snack bar/deli, a rooftop terrace and a coffee shop/cafe are on-site.
Riad Lila offers 6 accommodations with DVD players and a safe. Beds feature premium bedding. Satellite televisions are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.

An indoor pool and a seasonal outdoor pool are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Riad Lila, you're just a quick walk from Jemaa el-Fnaa. You'll find features such as free wired Internet and a free manager's reception, plus an indoor pool.
  • Free wired Internet
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Take a swim in the indoor and seasonal outdoor pools
  • Services include babysitting, free food shopping service and supervised childcare
  • 6 minutes by foot from Jemaa el-Fnaa and a 4-minute drive from Marrakech Plaza
  • Airport and train station pick-up shuttle service available for a fee
  • Pets welcome for a fee
Riad Lila offers its guests an indoor pool and a seasonal outdoor pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. Public spaces have free wired Internet.

A rooftop terrace, a library, and barbecue grills are also featured at the family-friendly Riad Lila. An airport shuttle (available 24 hours) and a train station pick-up service are available for a fee.

Smoking is allowed in designated areas at this 4-star Marrakech riad.

The riad hosts a free manager's reception daily.
Riad Lila has a restaurant on site.
A complimentary food shopping service is offered and 24-hour room service is available.

Languages

Arabic, English, French

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free wired internet

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 24-hour pool access
  • Indoor pool
  • Library
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • DVD player
  • In-room babysitting
  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Rooftop terrace

Spa

  • Massage

Accessibility

  • Lift

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with satellite channels
  • DVD player

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 1:00 PM; check-in end time: midnight
Late check-in fee: EUR 10.00 for check-in after 2 AM
Express check-in available

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 30.00
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per day
  • Maximum 1 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 7 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.50 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 6 per person (one-way)
  • Airport shuttle fee per child: EUR 4 (from 6 to 14 years old)
  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees
  • Late check-in fee: EUR 10.00 for check-in after 2 AM
  • Late check-out fee: EUR 30.00 (subject to availability)
  • Rollaway bed fee: EUR 7 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Riad Lila offers transfers from the airport and train station (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access is available 24 hours a day.
  • Reservations are needed for massage services. For reservations, contact the riad before arrival using the contact information on the booking confirmation.
  • Children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Lila Marrakech
Riad Lila
Riad Lila Marrakech
Riad Lila Riad
Riad Lila Marrakech
Riad Lila Riad Marrakech

Riad Lila Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 26 out of 63 reviews
Rating 8 - Good. 22 out of 63 reviews
Rating 6 - Okay. 7 out of 63 reviews
Rating 4 - Poor. 4 out of 63 reviews
Rating 2 - Terrible. 4 out of 63 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Never stayed in a Riad before - it was a lovely building in a quiet lane. Communicating with the staff was difficult as I speak no Moroccan and they spoke no English, French or Spanish
Stayed 2 nights in Dec 2018

2/10 Terrible

SM, Toronto

Disliked: Cleanliness, staff & service, property conditions & facilities
DO NOT BOOK THIS PLACE! it’s a scam! I booked through Expedia and they overbooked and did not have any rooms for us. We could not even get our money back as they never responded to Expedia for our refund. They offered us another room in another Riad that was small and had no AC. We did not accept and they literally kicked us out of the riad onto the streets. Disgusting customer service! I asked to speak to manager and no one came. Please do not stay here! In addition we had to pay a street guide money to show us how to get to the place as google maps does not have the correct address (we attempted to tell the lady and she did not pay any attention to us). I am warning do not ever think about booking here!
Stayed 1 night in Sep 2018

8/10 Good

Slawomir

Liked: Cleanliness, staff & service, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service

Excellent staff, nice riad in the medina

This is a nice riad in the medina. It is initially hard to spot but one gets used to it after few trips. The room was clean, but small for three people. The bathroom was adequate but no luxury and smelled drainage. The staff were suberp and very helpful. We are planning to pay by credit card but had to pay cash apparently the CC was not working. I recommend this place for someone would like to stay in a riad.

10/10 Excellent

ali, glasgow

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

simply stunning

This is my 2nd time in Marrkesh and was the best experience due to the Riad and staff. 5 mins from the main square. 10 mins from main mosque and from other attentions. The manager Maha is just fantastic. Made a real effort. Hotel organised taxis, excursions and hamams at good prices.

8/10 Good

Rosy, Florida, USA

Liked: Cleanliness, staff & service, property conditions & facilities

Nice Riad in the Medina

The riad was very beautiful and the staff was amazing. The first night we arrived the air conditioning and the tv were broken, when we spoke with the owner over the phone she tried to convince us that the a/c worked that way, that it was a gentle a/c and it was fine. I insisted that once we turned it on it would turn off after 30 seconds, finally on the second day it was fixed. The riad is a little hard to find at first, and when you arrive at the Medina you have to walk about 12 minutes carryig/rolli g your luggage over cobble stones. The rose sable suite we stayed at was beautiful and it had 3 twin beds as stated, however I would not call this a suite, there is barely any wardrobe space, and no place to store luggage so you are left with very little room to move around. There is no pool or other amenitoes. The continental breakfast was very good and everything was fresh.

4/10 Poor

Sleepless

Liked: Cleanliness, room comfort
Disliked: Staff & service

Don't try to find at night!

Getting to this Riad involved going down dark, narrow alleys. The staff were noisy, tv blaring, voices gossiping carried and echoed off off all the tiled walls. Spanish guests entered late and loudly carried on as if they were the only guests. The bed was comfortable, but impossible to sleep there with all the noise.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great place

Very nice people running the Riad

10/10 Excellent

Jamie, Nashville, TN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Riad

Great Riad. Hosts were great, and provided us with tea and cookies when checking in, breakfast every morning. (very continental. When I say breakfast I mean "bread and jam and butter.) Room was quiet, clean, and plenty of hot water! I couldn't the TV to work, but that could have been user error, and really….you're in Marrakech. Who needs TV?! Pool wasn't as large as I thought it was going to be so didn't use.

6/10 Okay

Martin, Dublin

Liked: Cleanliness

A mixture of good and bad.

My experience here was quite mixed. I had arranged with the ryad to have a taxi collect me in the airport and a cart ready to bring us through the pedestrian zone. The taxi never arrived. (many other Ryads had taxi drivers waiting for their clients). After 20 minutes I phoned the ryad. They said they would ring back in 10 minutes. They didn't. So after a further 20 minutes I phoned again. No answer. After waiting a full hour, and with the airport closing and few taxis remaining, I took my own taxi. Near the city, the ryad did phone and give directions to where the cart was waiting. When I went to pay the bill the next day, my card was rejected; my second card was rejected; my friends card was rejected. I was in a panic, as my cash was limited. On one attempt at using the card, the manager keyed in 9,600 Dirhams instead of 2,600. If that had gone through, I would have been bunched.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Take the rough with the smooth

Reservation issue meant inferior accommodation on our first night - this was very disappointing. Booking system has to improve as matter of priority. This followed a two-hour wait to pass through immigration upon arrival. From second day onwards, we were very grateful for the personal service delivered by a hard-working and kind team. French toast, cronuts, potato scones and freshly-squeezed orange juice were noted highlights. Apart from having a large and spacious room with a hot bath, we were provided with the opportunity to freshen up before leaving for the airport. A great final impression. Finally, this riad is located in a dark lane off the main street. You may need to carry a torch during the winter months when travelling through the one tunnel required.

10/10 Excellent

razan.and.doua, Marrakech

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brilliant Service

All workers in Riad Lila are very kind. If we come to Marrakech again we will definitely stay here. It even has a cute little swimming pool.

8/10 Good

Nicole, Rabat, Morocco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Oasis In Marrakech

Riad Lila was one of the best riads I've stayed in throughout Morocco. Located very close to Jemaa el Fna, the riad is beautiful, clean, and quiet despite the noise of surrounding Marrakech. The staff were very accommodating and the riad kitten was adorable. The only complaint I have was one of our rooms was not ready the first night, but the staff were able to set me up in a neighboring riad and made our group a wonderful tagine dinner to compensate.

10/10 Excellent

Paul Campbell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful!

What a fantastic place, it is everything it looks to be in the photographs! After winding down some narrow alleys following a little local boy (thank the lord for him!) we arrived at a solid steel door in the middle of an alley and feared the worst... when the door was opened all our fears evaporated, we were greeted with mint tea and biscuits and after filling in a quick form we were taken to our room. The bed was the biggest I have ever slept in and the place was immaculate! Also, I wasn't feeling great one night and they brought us food to our rooms (not a service the Riad offers) which I thought was really generous! Overall a wonderful place and highly recomeneded - a small tip this Riad is not far from the main square at the N.E corner, not near the mosque that the Hotels.com map intimates!

10/10 Excellent

Layla, London, United Kingdom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

a beautiful raid with lovely staff!

Riad Lila itself is a beautiful riad, the décors were stunning and felt lovely to be in. the staff including the house maid, security man and the manager were all more than very friendly and welcoming which made our stay even more pleasant and also very attentive. The only disadvantage I can say is the location of the riad and the alleys that had to be walked to reach it but the lovely security man was always around at night time and he had escorted us back to the riad every night which didn't make it a problem. The room was very clean and beautiful and we slept without any problems. Overall, excellent riad with amazing staff. Thank you for your amazing hospitality, we truly felt welcomed! will definitely return!

4/10 Poor

aussie traveller, Sydney, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

"Women travellers take note"

firstly, the address for the hotel was no complete - so our taxi driver & others we asked were unable to locate the address for the riad. We ended up seeing a sign by chance when we wandered up the souks. We arrived in Marrakech at about 6:30pm at night, so the sun had gone down and it was dark. Riad Lila was really difficult to find and for two female traveller's we must admit it was not ideal to be walking the dark alleys at night. The riad itself is stunning, and the staff were amazing. The location was just too far from the square and it felt scary to be walking the alleys at night.We actually felt a little unsafe once the sun went down. we ended up moving to another hotel that was situated in a better location so we could go outside at night and not be concerned about getting back to the riad.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estancia muy buena en este riad. El personal encantador. Siempre estan atentos a ver si necesitas algo. Lo recomiendo
Stayed 3 nights in Dec 2018

2/10 Terrible

Lila

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sur 2 chambres réservées et payées chambre Lila et Jasmine il n’y en avait qu’une de libre. C’est inadmissible de louer une chambre à deux fois pour moi et quelqu’un d’autres.... Je demande le remboursement de la chambre Jasmine occupée par dnaitres gens, je n’ai jamais vu ça je suis choquée. J’espere être rembourser car pas d’internet qui fonctionne pour alerter tout ça. Merci de m’appelé c’est urgent 0671761245
Stayed 3 nights in Dec 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Veldig sentralt plassert i medinaen, ellers ikke så mye positivt. Vi var 3stk på tur og bestilte enkeltsenger. Vi fikk 2 enkeltsenger og en trebenk til sistemann. Dusjen funket ikke første dagen, men de kom og fikset den senere- måtte bruke dusjen på ett annet rom. Mye støv på speil og lamper påbad. Vi hadde 1 nattbordlampe uten skjerm- da kunne de like gjerne ha fjernet lampa! Alt på vegger hang egentlig på halv12; lamper og speil skeivt montert og ett elektrisk arbeid på vegglamper som ikke så særlig sikkert ut med lett tilgjengelige ledninger. Frokosten var heller ikke noe særlig for en nordmann. Du får servert 4-5 forskjellige typer tørt brød til bordet med litt smør i en skål, kanskje jordbærsyltetøy, 1 bit ost pr pers og ett lite glass appelsinjuice i tillegg til kaffe/te. Høyst skuffende frokost. Wifi funket nesten hele tiden, men signalet er dårlig. Vi kommer ikke til å anbefale noen å bo her eller komme tilbake til denne riad’en.
Stayed 4 nights in Nov 2018

4/10 Poor

シニア, さいたま

繁華街に近い

朝食付き・泊り静かで問題なし。 ホテルの場所を見つけることが大変。仕方がない苦情か。 この街の迷路とこのホテルは入り口が民家で看板も小さい。
Stayed 2 nights in Oct 2018

2/10 Terrible

France, La Reunion

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Arnaque piège à touristes

pas d’accueil à l’aéroport ,aucune réponse à nos mails et appels. Pas de chambre disponible à notre arrivée. Nous avons été orientés vers un autre Riad qui ne disposait pas des mêmes prestations. Accueil déplorable du personnel du Riad lila
Stayed 6 nights in Sep 2018

10/10 Excellent

Gloria I

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel encantador, muy limpio, comodo y agradable

La experiencia fue encantadora! Maha la persona que nos atendio fue demasiado buena y solidaria con todo, el personal del hotel muy amables y sociables a pesar del cambio de idioma y cultura.... El riad es hermoso, limpio, agradable y lleno de encanto... tanto el check in como el check out muy flexibles y tienen conexiones con excelentes planes turisticos a muy buen precio!!!!! Recomendadisimo 100%

8/10 Good

CHAU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

交通方便，价格合理

不错的酒店，位于老城，方便去各个景点，干净而且服务好，价格也合理，如果再去我还会考虑入住

10/10 Excellent

linda, paris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top du top

Top du top ! tout le personnel s'est plié en 4 pour satisfaire nos attentes. Une gentillesse, une disponibilité et une discrétion quotidienne. La chambre eatit super propre tous les jours.La propriétaire des lieux est connu dans le quartier pour sa grande gentillesse. Vraie picine :) Tout était parfait. Adresse à garder précieusement. Le riad est à quelques minutes à pieds de la place Djema Fnaa