2/10 Hirveä
Abigail L.
5.1.2025
Huonoa: Siisteys
Horrible deceitful dangerous BEWARE
We walked into a punched through door, piles of trash outside, sewage smell, ragged sheets and towels, a hot tub that had the breaker turned off and was full of phlegm and other pool scum. We let the property manager know immediately. They pretend it is listed by a couple named Elliott and Kylie Caldwell and that you speak to Elliott personally, but it’s a larger management company. It says it is ski in and ski out, but it is not unless you climb a hill and jump wires. We alerted them of the door and trash and they did not acknowledge. We had to tell them to acknowledge. It was dirty. We vacated without finishing our reservation. We asked for a refund. They told us we still had to pay and the cleaning fee. We sent photos of all of the trash and showing how uncle ran it was. Open bandages, mold, dishes in dishwasher…we have been fighting with them and they have said they will not refund us until we sign a legal document to not share our experience and remove our review. We can’t do this as it would be dishonest and others will have a negative experience. We are not in the wrong. We will never rent with them again. They need to resolve these issues. They have still not refunded us as of the day as this review. We have proof and photos of all above.
Abigail L.
Yöpyi 3 yötä tammikuussa 2025