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Mama Shelter Marseille

3.0 star property

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Photo gallery for Mama Shelter Marseille

Premium bedding, in-room safe, desk, soundproofing
Terrace/patio
Interior
Restaurant
Restaurant

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Pet-friendly
  • Laundry
  • Housekeeping
  • Air conditioning

Explore the area

Map
64 Rue de la Loubiere, Marseille, Bouches-du-Rhone, 13006
  • Velodrome Stadium
    ‪4 min drive‬
  • Notre-Dame de la Garde
    ‪5 min drive‬
  • Museum of European and Mediterranean Civilisations
    ‪5 min drive‬
  • Marseille (MRS-Marseille - Provence)
    ‪33 min drive‬

Room options

View all photos for Twin Room, 2 Single Beds (Large Mama)

Premium bedding, in-room safe, desk, soundproofing

Twin Room, 2 Single Beds (Large Mama)

  • 21 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room, 1 Queen Bed (Large Mama)

Double Room, 1 Queen Bed (Large Mama) | Premium bedding, in-room safe, desk, soundproofing

Double Room, 1 Queen Bed (Large Mama)

  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room, 1 Double Bed (Small Mama)

Premium bedding, in-room safe, desk, soundproofing

Double Room, 1 Double Bed (Small Mama)

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, 1 Double Bed (Medium Mama)

Premium bedding, in-room safe, desk, soundproofing

Double Room, 1 Double Bed (Medium Mama)

  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

Crowne Plaza Marseille Le Dome by IHG

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, (237)
The price is €177
for 1 room
includes taxes & fees
21 May - 22 May
Crowne Plaza Marseille Le Dome by IHG

About this property

Mama Shelter Marseille

Eco-certified hotel with 24-hour front desk and restaurant
This smoke-free hotel features a restaurant, a bar/lounge and self parking. WiFi in public areas is free. Other amenities include a business centre, dry cleaning and laundry facilities.
Mama Shelter Marseille offers 125 air-conditioned accommodations with a safe and a hairdryer. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels.

Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries. This Marseille hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

During your stay at Mama Shelter Marseille, you're just a quick walk from Cours Julien. You'll find features such as free WiFi in public areas, plus a restaurant and a bar. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include free newspapers in reception, a business centre and 3 meeting rooms
  • Within a 15-minute walk of Cours Julien and Musée Cantini
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and 3 meeting rooms.

A computer station is on site and WiFi is free in public spaces. A terrace, a vending machine, and multilingual staff are also featured at the eco-certified Mama Shelter Marseille. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Marseille hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 11:00 AM.
Mama Shelter Marseille has a restaurant on site.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Parking on site (EUR 19 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 21 for adults and EUR 10 for children
  • A bar/lounge
  • A restaurant

Things to do

  • TV in common areas

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 3 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 20

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per night
  • Maximum 1 pets
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 50 per accommodation, per night
  • A tax is imposed by the city: EUR 2.16 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 21 for adults and from EUR 10 for children
  • Self-parking fee: EUR 19 per day
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 20 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a first aid kit
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • This hotel caters to LGBTQ+ guests.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Mama Marseille
Mama Shelter House Marseille
Mama Shelter Marseille
Marseille Mama Shelter
Mama Shelter Marseille Hotel
Mama Shelter Marseille House
Mama Shelter Marseille Hotel
Mama Shelter Marseille Marseille
Mama Shelter Marseille Hotel Marseille

Mama Shelter Marseille Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 260 out of 431 reviews
Rating 8 - Good. 128 out of 431 reviews
Rating 6 - Okay. 29 out of 431 reviews
Rating 4 - Poor. 7 out of 431 reviews
Rating 2 - Terrible. 7 out of 431 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great neighborhood restaurants

Cool vibe throughout. Neighborhood was about 20-30 minute walk from the Vieux Porte and major tourist attractions. Neighborhood had some great local restaurants. Breakfast was very good.
Stayed 2 nights in Apr 2025

10/10 Excellent

Susan Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel/concept - we're planning to try others

All staff really went out of their way to help us to plan our stay in Marseille. Great food and we were not made to feel at all rushed, even though we did not check in until 10pm+
Stayed 1 night in Apr 2025

10/10 Excellent

Rodrigo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Gay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Gay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable rooms with access to the great hotel restaurant at all hours. Best meal we had in Marseille was a dinner at the hotel. Fantastic breakfast buffet. Fun and vibrant decor. Short walk to Old Port and most of Marseille. Staff very friendly and able to help us in English. We highly recommend Mama Shelter!
Stayed 4 nights in Dec 2024

10/10 Excellent

Rachel

Liked: Property conditions & facilities
Funky, cool hotel in a great location
Stayed 1 night in Nov 2024

10/10 Excellent

Vivian

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service and chic place!
Stayed 10 nights in Aug 2024

8/10 Good

adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Markus

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent stay
Stayed 2 nights in May 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2024

8/10 Good

Melanie

Travelled with partner
We stayed in Mama's in Paris during our trip as well and unfortunately one will compare. Mama's in Paris is located in an amazing area, beautiful patio with a great restaurant and wonderful menu. The menu in Marseille was limited but the food was great.
Stayed 2 nights in Sep 2023

6/10 Okay

Eunbi

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

Reasonable price

The room wasn't very clean with some hair in the basin and on bed duvet. Breakfast brioche was dry. However the location was nice, and the staffs were friendly. I believe it's still nice overall for the price.
Stayed 2 nights in Jun 2023

10/10 Excellent

Maxime

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend a Marseille pour visiter et voir un match, nous avons adoré séjourner au Mama. Le staff est au top, le petit dej est toujours canon. 5 min a pied du metro, quartier calme. On vous conseille une boulangerie en haut de la rue qui s'appelle House of Pain, un regal! On retournera au Mama a Marseille pour un prochain match!
Stayed 1 night in Oct 2022

8/10 Good

Darween

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2022

10/10 Excellent

Sergio

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

8/10 Good

Caroline

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022

10/10 Excellent

Filippo

Stayed 3 nights in Apr 2022

6/10 Okay

Marie-Sophie

Stayed 3 nights in Mar 2022

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort

Great

Super comfortable bed, easy check-in and near a great local street for food/drinks. It was about 20/25 minutes walk away from the Old Port. Read some reviews about the location feeling a bit unsafe at night but even though the road with the hotel can be quiet it’s brightly lit and we felt fine.
Stayed 2 nights in Aug 2021

10/10 Excellent

Ari

Liked: Cleanliness, room comfort

A+

Super stay here. Highly recommended.
Stayed 3 nights in Jul 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort

Nice stay

Friendly staff and nice hotel. Located about a 20 minute walk from the old port if you don’t mind walking.
Stayed 2 nights in Jul 2021

10/10 Excellent

Connor

Liked: Cleanliness, room comfort

great!

Great
Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities
Clean, well located and easy to find. Comfortable and a great base to explore the city
Stayed 3 nights in Aug 2020

10/10 Excellent

Carlos

Travelled with group
Liked: Cleanliness, room comfort

Cool in Marseille

Mama Shelter doesn't disappoint, ample rooms, comfy beds, and great atmosphere that you will find in all their Hotels. Do be aware that the hotel is not located in the center of town, the neighborhood is more artsy and hipster and may be regarded as rough at night by many. The breakfast option is worthwhile, buffet style, complete and good quality food.
Stayed 1 night in Jul 2020

8/10 Good

Alice

Travelled with family
Liked: Cleanliness, room comfort
Clean, nice and comfortable hotel. Nothing to complaint about.
Stayed 3 nights in Jul 2020