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Tru By Hilton Martinsburg

2.5 star property

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Photo gallery for Tru By Hilton Martinsburg

Terrace/patio
Lobby
Exterior
Lobby
Room, 2 Queen Beds | Free WiFi, bed sheets

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Gym
  • Laundry
  • 24/7 front desk
  • Breakfast included
  • Free WiFi

Explore the area

Map
801 Snapp Street, Martinsburg, WV, 25401
  • Martinsburg Mall
    ‪4 min walk‬
  • Martinsburg-Berkeley County Convention and Visitors Bureau
    ‪3 min drive‬
  • For the Kids, By George Children's Museum
    ‪3 min drive‬
  • Martinsburg, WV (MRB-Eastern West Virginia Regional)
    ‪11 min drive‬

Room options

View all photos for Room, 1 King Bed

Free WiFi, bed sheets

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Room, 2 Queen Beds, Accessible (Roll-In Shower) | Bathroom | Towels

Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Free WiFi, bed sheets

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Mobility, Hearing, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Free WiFi, bed sheets

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby

Hilton Garden Inn Martinsburg

  • Pool
  • Pet-friendly
  • Parking included
  • Free WiFi
4.6 out of 5, Wonderful, (635)
The price is €146
for 1 room
includes taxes & fees
4 Apr - 5 Apr
Hilton Garden Inn Martinsburg

About this property

Tru By Hilton Martinsburg

Hotel in Martinsburg with free breakfast and fitness centre
A fitness centre, a business centre and laundry facilities are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour front desk and express check-out.
Tru By Hilton Martinsburg offers 15 accommodations. Guests can surf the web using complimentary wireless Internet access.
Recreational amenities at the hotel include a fitness centre.
During your stay at Tru By Hilton Martinsburg, you're just a quick walk from Wurzburg Dog Park. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include a business centre, laundry facilities and a car charging station
  • On-site recreation includes a gym
  • Just a 3-minute walk from Wurzburg Dog Park and 4 minutes on foot from Martinsburg Mall
  • Cats and dogs welcome for a fee
WiFi is free in public spaces. You'll find a business centre on site. Free breakfast is available daily. Tru By Hilton Martinsburg also features a fitness centre, laundry facilities, and express check-out. Free self parking is available.

This Martinsburg hotel is smoke free.

Guests are served a free continental breakfast daily from 6:00 AM to 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:30 AM

Things to do

  • Gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Towels provided

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.

Property is also known as

Tru By Hilton Martinsburg Hotel
Tru By Hilton Martinsburg Martinsburg
Tru By Hilton Martinsburg Hotel Martinsburg

Tru By Hilton Martinsburg Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 100 out of 123 reviews
Rating 8 - Good. 13 out of 123 reviews
Rating 6 - Okay. 7 out of 123 reviews
Rating 4 - Poor. 0 out of 123 reviews
Rating 2 - Terrible. 3 out of 123 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Good

Alice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice people. Clean facility. Rooms are small, but comfortable. There was no ice bucket or coffee pot in the room, but i didnt need either on this trip. The breakfast didnt offer much variety. I will stay there again.
Stayed 2 nights in Dec 2024

10/10 Excellent

Jayson

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet
Stayed 1 night in Dec 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place! Second time here
Stayed 1 night in Dec 2024

10/10 Excellent

Jenna

Stayed 1 night in Nov 2024

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

8/10 Good

Mike

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Issues yet, accommodating
We had asked for a handicap room for my disabled father, but they informed me they were having shower issues in the bathrooms of the handicap assessable rooms. But they were very accommodating to getting me a room that was close to the elevator and close to the exits
Stayed 2 nights in Nov 2024

10/10 Excellent

Tina

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Nancy

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Loved the outside area with the fire pit.
Stayed 1 night in Nov 2024

10/10 Excellent

Tina

Stayed 2 nights in Nov 2024

10/10 Excellent

Gonzalo

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay for families with pets right off of I-81 with plenty of food options.
Stayed 1 night in Nov 2024

10/10 Excellent

Will

Stayed 1 night in Nov 2024

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty sure this is a brand new property! super clean. had a great stay.
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

martin

Stayed 1 night in Nov 2024

10/10 Excellent

Madeleine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Option to eat in in a pleasant surrounding. Even could get a beer ! Truly a relaxing atmosphere after a long day of driving !
Stayed 1 night in Nov 2024

10/10 Excellent

Cassie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely worth it!
Stayed 1 night in Nov 2024

8/10 Good

Kelsey

Stayed 1 night in Oct 2024

8/10 Good

David John

Liked: Cleanliness, staff & service, property conditions & facilities
only negative is entrance isnt well defined.
Stayed 1 night in Nov 2024

6/10 Okay

Kelsey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very loud. A lot of doors slamming late at night and people being loud above and beside our room.
Stayed 1 night in Nov 2024

2/10 Terrible

justin

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice lady checked us in!
Stayed 1 night in Oct 2024

6/10 Okay

Robert

Business traveller
Incredibly nosy as they have rooms above their public balcony.
Stayed 1 night in Oct 2024

10/10 Excellent

Lorraine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New, clean contemporary vibe. Everything we needed for a night’s stay. Breakfast was the only area that really needs improvement. It was the standard offering but not great quality.
Stayed 1 night in Oct 2024

10/10 Excellent

Gavin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Oct 2024